Captivate

I have created a project in the new Captivate - 12.3.0.12 and I am able to publish as HTML with the reporting settings on for SCORM. I try uploading it to SCORM Cloud to test it and it won't upload. It just spins and spins. When I try uploading it to my LMS, same...it just times out or keeps spinning for eternity. I have other SCORM Files that I can upload and they go in with no issue. It appears to be the ones from this newest version, but we can't figure out why.I have tried publishing as 1.2 and 2004 and get the same results with both. All the projects preview just fine. I have been on with support and I have uninstalled, reinstalled - created a new project with just one slide and published that as SCORM and still, it won't upload. Is anyone else seeing this issue or have any suggestions?Captivate 12.3.0.12 on a Mac Sonoma 14.4.1

I have added some smart shape rollovers to a slide. When published to HTML5 in Browser a warning appears "Some slides or objects in this project are not supported in HTML5 format.Using Window > HTML5 Tracker, the rollovers are listed. However, the project and the rollovers run as intended with no errors.Not able to test on an LMS Any ideas why this error should appear when using rollovers? Classic Captivate 2019, Mini Mac Pro, Mac OS: Sonoma 14.4.1. Safari & FireFox browsers

I am facing flickering issues in the generated mp4 video (Select Preset: Youtube widescreen HD). How to resolve this? Or, which version of Captivate solves this issue?

Does anyone know if slide transitions will be available again in Captivate Classic 11.8?

I am facing flickering issues while generating video. How to resolve this? Or, which version of Captivate solves this issue?

I want to add custom behavior to SVG images in my Captivate project though JavaScript code. However, it seems like the SVG object is not loaded when the JavaScript code attempts to access it. The object is listed in the innerhtml parameter of the surrounding div (SVG_1c contains SVG_1c_object), but this element comes back empty or null no matter how I try to access it. var mySVG = document.getElementById("SVG_1c");console.log(mySVG.innerHTML);^This returns an empty string. var mySVG = document.getElementById("SVG_1c_object");console.log(mySVG);^This returns null (undefined). Is there a way to access this object in HTML, perhaps by waiting for the image to be loaded before running the rest of the script?

How to change the language for the Adobe program?(Premier Pro, Adobe Effects etc.) That the effects are displayed in English? ...

Greetings all,I am having an issue with installing Captivate Classic.  I have 12.3 installed and working to the best of its ability, but I hate this new version.  I am trying to load Classic and keep getting an RC=3 error. I read in the Acrobat forum that someone had solved the problem by uninstalling all the Adobe products and installing again.  This did not work for me.  I can install 12.3 but cannot get Classic to install at all.  I thought I understoond that you could have both versions installed but I am stuck trying to get it to install.  Any suggestions?  Thank you in advance.

Hello community! I´m new to Adobe Captivate, first LMS I´m using. I need medical/nursing vectors/caracters to be used in my slides, however, I don´t find the way to download them from from Adobe Stock and importing them to my Adobe Captivate Library. How do I import vectors/caracters from the Stock to my Adobe Captivate 12? Thank you for your help!

Am I blind that I cannot find how to change this or can this not be changed? I am in the new Captivate. I am trying to make the buttons match the rest of our site more and do not want to use the pill shape.

I am asking if there is a better way to do this....Captivate "Classic" (2019) 11.5.5.553I have a slide with four topics to be accessed by image click boxes. There is introductory audio that is on the Timeline, and the topic audio is attached to the image boxes. The text is displayed with Advanced Actions. I have a Pause near the end of the Timeline audio which pauses the slide progress allowing the user to click the topic boxes. A slide-level Advanced Action has all the text elements hidden. So far so good. My indecision comes in regarding how to control the audio and accompaning text, which is transcription of the audio. This is used since I can't have "real" closed captioning on the Timeline for these four topic audios, since the Timeline only has room for one audio track. Soooo.... My four Topic Areas - T1, T2, T3, and T4 right now have variations of this Advanced Action:Play Audio - T1-AudioShow - T1_text-part-ADelay Next Actions By - 12 seconds (to allow the au

My "Link" function for texts has disappeared? I had a Windows update two days ago, and I don't know if that's the reason. In any case, I can no longer link highlighted text with anything.

Hi All! I've run into an issue I hope the creative minds here can help with.  Using Adobe Captivate Classic 11.5.5.552. I have a multiple choice quiz question with four 15-second event videos on the screen. The learner should watch them, and then choose an answer based on the videos. (See screenshot; it's hard to explain!) When published, one or more of the videos might show up as a black rectangle or flash. Either way, they are unusable. The problem is somewhat intermittent. Sometimes they all work fine.; other times not.  I've made the files as small as possible, to the point of losing quality. I thought I might solve the problem by putting the videos on Youtube, but it looks like that's only an option for slide videos, not even videos So, my first question is whether anyone knows what the issue might be and how to fix, or if anyone has other creative suggestions to make this basic idea work? THANKS!

I am a professor at a medical school. I have used Animate to generated an extensive collection of animated lessons.  These lessons are posted on the web at BioME.wvsom.edu. I have also used the canvas function of Animate to compose HTML excerpts of the full lessons. I want to embed these HTMLs into the learning management system we will be using at our school. That LMS is called Canvas, not to be confused with the canvas function of Animate. I have been told that I may be able to use Captivate to do so, but before I devote time to trying to get it to work I want to confirm that it might be possible. A potential method may be to import one of my HTML files into a Captivate slide. Then export that slide after setting the SCORM format. Finally, I would import the Captivate file into Canvas.   I realize few if any of you are familar with Canvas, but does anyone know if it might be possible to use this method to import a file into PowerPoint? If that would work then I sh

Hello fellow Captivate users.Im on the latest update 12.3 of the new captivate. However this issue was present on the previous version as well.I have an issue with the TOC. Im not using playbar, my own buttons set up for navigation, one which toggles the TOC On/Off and the variable Project.LockTOC is set to true.I can still move between the slides when clicking on the TOC. What i want is for the users to be able to toggle the TOC On/Off to see where they are on the course but i want to disable movement using the TOC. Is this a possible bug?I tried everything, assign variable, using the interactions.Run javascript window.cpAPIInterface.setVariableValueEven though the project Project.LockTOC displays as true (i have put it on the slide as $$Project.LockTOC$$)  i can still move around the course using the TOC...Any ideas?

My colleague and I have been encountering persistent challenges while working with Adobe Captivate Charm to create interactive training videos. Despite our efforts to troubleshoot, certain issues persist and hinder our progress. I've emailed Captivate Help a month ago and haven't heard anything back from them. Outlined below are the issues we have been experiencing:Navigation Buttons: The buttons to navigate to the next slide sometimes work inconsistently during preview modes and fail to function in the published versions, despite being correctly linked.Unexpected Slide Transitions: There have been instances where slides transition unexpectedly, leading to confusion during playback.Text-to-Speech Functionality: The text-to-speech feature occasionally fails to complete sentences at the end, impacting the overall quality of the narration.Clickable Objects: Clickable objects, such as checkboxes, cease to function after being used once, necessitating repeated troubleshooting."Somethin

Hello, I would like to file a complaint about the Adobe CS service. I purchased the perpetual version of Adobe Captivate CC for about $1200. I have a total of three computers. After repeatedly installing and uninstalling Windows, I exceeded the allowed number of computers for my serial number and was connected to an Adobe chat agent named "Apurva." Previously, when I exceeded the allowed number, the agent would refresh the serial number for me if I provided it during the chat. However, this time, they refused to do so and instead, agent told me to discard my serial number and subscribe to the service, paying more money to use the program. How is this reasonable? Why would anyone buy a perpetual version if it's going to be made unusable like this? I'm really angry. Furthermore, agent claimed that this is the company policy. When I asked to see this policy, they did not show it to me and said a manager would call me, then disconnected the chat without my consent. I'm furious. Has Adobe e

Hello, I would like to file a complaint regarding Adobe CS services. I purchased the perpetual version of Adobe Captivate CC for about $1200. I have a total of three computers. Repeatedly uninstalling and reinstalling Windows has ultimately exceeded the allowed number of computers for my serial number, so I connected with an agent named agent via Adobe chat. Previously, when I exceeded the limit, the agents would refresh the number after I provided my serial number via chat. However, this time, they refused to do so and instead told me to discard my current serial number and subscribe to the service, paying more money to use the program. Is this reasonable? Why would I pay a substantial amount for a perpetual version if it's going to be rendered unusable like this? I am really upset. Furthermore, agent told me this was company policy, but when I asked to see the policy, they did not show it to me and said a manager would call me, then disconnected the chat without my consent. I am extr

Hi,I'm stuck with this problem and I can't really work out whether I'm trying to do something impossible or whether I'm just setting it up wrong. Perhaps you'll have some advice to clarify things?I use a lot of SVG buttons for which I define custom states to which I add other design elements. As long as these design elements don't overlay the clickable area, everything's fine. But if they overlap the clickable zone, whether they're placed in front or behind it, I get interference with the clickable zone. So is there a way to preserve the clickable area while having other objects superimposed (whether smartshapes as in the example below or other imported SVGs)?I'm using Captivate 11.8 with fixed layout project. 

Reduce authoring time and effort with the CSV Question Import template, which helps you automatically create question slides in your all-new Adobe Captivate project. Include all question slide logic in the same CSV file, such as score, correct answers, and feedback.   What's in it for me Adobe Captivate lets you import questions from a CSV file into your projects. This feature offers several benefits: efficiency, convenience, and error reduction. You can create, edit, and manage questions using spreadsheets and import them into Adobe Captivate, saving time and effort.   The CSV file must follow a specific format, including columns for question type, points, question stem, answer options, and slide type. Different question types, such as multiple choice, true/false, matching, sequence, and short answer, can be imported. If there are any errors or issues with the CSV file, Captivate provides you with guidance on the further steps.    View Import questions as CSV for m

Hello, Is there a shortcut to move an object on the timeline to tne end of the timeline?  Without having to drag it all the way to the end?  Example below, I would like to move the clickbox to the end of the timeline with some fancy shortcut, if there were one.   

I am working in Captivate 9 and every time I add a button it adds a pause to the timeline. How do I prevent this in 9?

I am trying to connect my Adobe Captivate XApi course to the LRS (YetAnalytics). I have very less information as to what should i add in this code of tc-onfig.js in the course files: // Pre-configured LRSes that should receive data, added to what is included // in the URL and/or passed to the constructor function. // // An array of objects where each object may have the following properties: // // endpoint: (including trailing slash '/') // auth: // allowFail: (boolean, default true) // version: (string, defaults to high version supported by TinCanJS) // TC_RECORD_STORES = [ { endpoint : "", auth : "", allowFail: , version: "", } ]; Would really appreciate any help on this

I am noticing that a good number of the default multimedia elements (audio files) are damaged that are included with the Captivate. How do I open a ticket to have this investigated and resolved? When attempting to use various media files (not all however), I get the following message: "Audio Import Failed. Unable to import the audio file. Ensure that the file type is either MP3 or WAV. Also ensure that the file is not damaged." Again, these are the included default files in the Asset Audio library (not my own or other that I am importing). 

Hi, How do you allow learners to move ahead if they select an incorrect response? I want them to reattempt the quiz at the end if they are not able to pass, but currently Captivate doesn't allow that option.