Connect

Just signed up for free trial of Adobe Connect to test it out. BUt I can not figure out where it is and how to access it? When I log in it doesn't seem to exist

I know that the speakers video box can be highlighted but I would like for it to switch and go full screen on the active speaker.

I cannot find answers to the following questions:Update e-mail template: There is no option to include Outlook iCal attachment. How does an attendee's calendar get updated?Outlook iCal attachment: We cannot edit the iCal and have no control over what the content includes?Outlook iCal attachment: There is no audio information (in this case, outside teleconference dial-in numbers) information provided. The audio profile has been created.Outlook iCal attachment: The iCal refers to the Event Manager (their full name) as the host and signature.

when should i expect the 30 day trial to be set, I am waiting for the email for two days now

Hi All ,I have done the installation of the ffmpeg for trans-coding video,changed the environment variable .i have also test the video in the First profile "Firefox HQ ogg" it is successfully transcoding and running successfully in FF through http://localhost:4502/etc/dam/video/hq.html but when i drag and drop the video in the video component provided in sidekick.it is not even buffering.I have also checked the design mode and set the profile to "Firefox HQ ogg". but no luck any body have any idea???Thanks in advanceRegardsAnav Mahajan

We have Adobe Captivate lessons uploaded on to Connect but when learners complete them they show as In Progress rather than Complete.  We have checked the Captivate Quiz Settings and Publish Settings.  Can any one help?

I'd like to place a  pod at the bottom of my room– underneath the screen share pod– that contains a link that, when clicked by a paticipant, opens a private chat window with a designated host. This would be ideal for tech support since most of my participants don't know how to use the private chat feature. Is such a thing possible? If not, can anyone suggest another method of flagging a tech support host for those unfamiliar with the Connect environment?!Thanks

I've been using AdobeConnect classrooms for about a year in my office.  Recently I started using the software in another department, and while being trained there was told that when you don't actually "end" a meeting, but just close out of the session window, classrooms can become corrupted and bug-prone if the classroom remains "open" for more than three days.  I was not aware of that and I'm not sure that I *ever* correctly closed out of the rooms that I use for my office.  Could this present long-term problems for the rooms?  Should I delete them and creat new ones?  Many thanks for your help

I'm having an issue with downloading the Closed Captioning pod (http://www.adobe.com/products/adobeconnect/feature-details/closed-captioning.html). Whenever I click the download link for Adobe Connect 9 (and 8), my browser opens another tab and the caption window appears in the new tab, but I have no option to download.Thanks in advance for any help with this!

I am using Adobe Connect version 6 and I was wondering if there was a way to setup something where a user could create users and assign them to take various tests in Connect without making them an administrator directly.  Can I setup a group like that or not?From Matt

Hi,Could anyone tell me how to go about changeing the email addess (and name) of an Adobe Connect account. When logging into my control panel I only get the option to change my password.

I am already a user/subscriber to Adobe Contribute. I will be out of town and need to have it with me on my laptop. Please guide me how to set this up on my second computer.

I'm running a curriculum to over 400 learners in a call centre.All learners are already enrolled in the curriculum.The curriculum has a future end date.Learners are told by their managers when they are able to access the curriculum.Learners are accessing the curriculum in small groups.Learners are allowed one attempt at the assessment.We are finding that learners are accessing the assessment again - purly because the can do so in review mode - and assuming that this is a second attempt.Is there a way to disable the review mode for assessments only in Adobe Connect?

Hi,prior to v9.1 we could create 1 seminar and 2 events for the seminar.1 event invitation would go to a certaing group of contacts, and the other event invitation to another group, that we wanted to have differentiated, even though both groups would attend the same seminar.After the update, we can only link 1 event to 1 seminar. Is this possible?Thanks.

Hi!I'm attending some virtual sessions with Adobe Connect 9. I tried to record the session using Apowersoft Mac Screen Recorder. When I tried recording both, screen and audio, from goear.com it worked perfectly. No the same with with the Adobe Connect lesson. It just recorded the video. All audio I can hear it's me clicking on the mouse. Isn't it possible to record the audio with Apowersoft? Is it just the host who can record the audio of the session and share it with the participants/atendees?Thanks.

We have 2 seminar rooms and Event manager licences.We scheduled a seminar at the end of August. Then created the Event, send the invitations etc.We received the document of the update to 9.1 from Adobe. http://helpx.adobe.com/adobe-connect/kb/seminar-room-licensing-faq.html, it says:"How do I schedule meetings on my Seminar Room license?·       If you currently use the Adobe Connect Event Module to schedule your Seminars, no further action is required. If you do not use the Event Module, watch this video tutorial to see a walkthrough of how to schedule your seminars BEFORE your upgrade.  Be sure to schedule all your Seminar Rooms in advance of your upgrade to 9.1 to ensure your Seminar Rooms function at capacity during your events. Contact your account administrator for timing (see below for more information). "Yesterday we could not run the seminar. When we reached the 10 participants, nobody else was able to join.I've contacted the help support but no cl

I've suddenly become unable to create new users in Adobe Connect without providing a valid email address. Most of my users are employees who don't have, or due to privacy, don't reveal their email address to me.I've created a fake email, but now continually recieve "failed to send" emails to my account managers email address.Help

Hi, I'm using the API call:/api/xml?action=sco-contents&sco-id=XXXXXXX&filter-icon=archive&sort-date-created=descto get a list of recordings for a particular meeting room.  In the results I see this kind of thing:<sco sco-id="X" source-sco-id="" folder-id="X" type="content" icon="archive" display-seq="0" duration="7596" is-folder="0"><name>Tuesday</name><url-path>/X/</url-path><date-begin>2013-09-10T10:06:21.357-05:00</date-begin><date-end>2013-09-10T12:12:57.910-05:00</date-end><date-created>2013-09-10T10:06:21.357-05:00</date-created><date-modified>2013-09-10T12:12:57.910-05:00</date-modified><is-seminar>false</is-seminar></sco>Now, I thought the "duration" attribute was the duration of the recording, but can't figure out how 7596 relates to the 2:06 actual running time (see "date-begin", "date-end" fields).  Does anyone know what the duration attribute means?  I

Our company uses Connect to manage internal training. At the moment, if a Manager moves on, I have to manually change the assigned Manager of each user, one at a time.Trouble is that I am responsible for over 5000 users and each Manager is responsible for over 100 users, which makes this task a lengthy one.Help

We have been using a complicated layout with several pods (containing videos), Share Pods (Containing PPT's) and Polls, but yesterday when preparing for training the whole meeting room had reset to the default layout containing the 2 default layouts. Am I stuck trying to recreate the layouts? So many hours of work. The share history also shows no history. It is like the meeting room reset. How does this happen and how to avoid such a disaster?

During a group session today with about 6 hosts, a few of them realized that, part of the way through the session, Layouts and Pods had disappeared from their menu options at the top left of the screen. They were still hosts, but couldn't access those two menu options- despite being able to access them earlier in the session. What would cause this and how can it be prevented?

I am hosting a Webinar using Adobe Connect Seminar software and our company would like to share a PowerPoint that includes several Adobe Flash files.Does anyone have experience with Seminars, and know the simplest way to share flash files?I read an article stating that I could upload the files individually as SWF files and share them into different PODS. I have the original annimation in an exe file, however I do not know if/how I can convert it to SWF files.I would like to avoid the Adobe Presenter Plug In.

I have a client who is having issues publishing her Adobe Captivate files to Adobe Connect.   She gets as far as the log in screen for Adobe Connect and after logging in, it keeps kicking her right back to the log in screen.   Her username and password are correct. 

Anyone else experiencing this issue?

Although I am logged in as an administrator , and I am also in the groups Authors,Training Managers, I have no permision on viewing reports for "Virtual ClassRoom" and for "Meeting".Any ideea why they are grayed out ? Thank you.