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Creative Cloud desktop

The official community for the Creative Cloud desktop app.

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2428 Posts

chadw59613595Inspiring

Many years ago, Adobe claimed that Apps would be equal

Back "in the day" as you'll say, Adobe bought up a lot of fledgling companies and their tech.  Adobe added a lot of applications, now called apps because of this.  When Adobe was buying out other companies, they said "all applications will be interchangable".  Well today 25 years later they are not.  Illustrator and Photoshop have different tools.  Premiere Pro and After Effects have different tools.  So the core Adobe products in 2024 still are not the same???  That is correct, they do not.  I sold my Adobe stock, but any stockholder should claim fowl and Corporate mgt. 

1972

Bob RuenpituksParticipant

Cannot access the tethered Capture (Nikon Z7)

Cannot access the tethered Capture (Nikon Z7)

1091

EbbandFlowParticipant

Feature Requests

RequestsOpen for Voting

My wishes would be to remove SaaS, remove the deep talon reach of your software into nests of nests of folders, offer more realistic pricing to your tithing plans, fix Creative Cloud manager as it has corrupted itself on every single instance I've ever setup in my life and/but/also put the Apple Silicon install for Creative Cloud on the page for downloading it!!?!?! Hmmm - I think that about covers it for now

6

1881

mitchelll17821961Participant

Feature Requests

Please stop trying to push features I'm not using.Open for Voting

I'm posting here because this is a sweeping request of the entire suite. I'm begging you, Adobe. I use at least four of your programs every day, and it feels like every time I open them there's some pop-up to use some feature I don't want to use. Just let me do my work. Let me do my job. If we're already paying you hundreds of dollars, we're deep in the ecosystem and not leaving, if I don't want to use your cloud saving leave me alone. If I don't want to use your AI tools, leave me alone. None of those things are going to make us stay with Adobe longer if for some reason we decide to leave. Having my workflow interrupted to dismiss your barrage of pop-ups is driving me insane.

0

1431

someonetoknowParticipant

WAITING FOR SO LONG DOWNLOADING LOCAL COPY FROM ADOBE CREATIVE CLOUD TO LOCAL STORAGE

HI. IS ANYONE HERE EVER EXPERIENCED THE SAME SITUATION AS I AM? I DID WAITING FOR SO LONG DOWNLOADING LOCAL COPY FROM ADOBE CREATIVE CLOUD TO LOCAL STORAGE. DID ANYONE KNOW HOW TO FIX? I NEED TO DOWNLOAD THE FILE FROM ADOBE CC TO LOCAL STORAGE. KINDLY PLEASE HELP.

7221

boogieshaferParticipant

Feature Requests

allow creating custom font policy to activate fonts from adobe font library for usersOpen for Voting

i would like to be able to create a custom font policy to pre-activate some fonts found in the Adobe Font Library so users dont need to do it themselvescurrently the custom fonts tool wants font files uploaded, and it is smart enough to know when an uploaded file already exists in the regular adobe font library. it doesnt seem to know how to select an existing font already in the adobe font libraryoddly enough even though the custom font dashboard says "unable to add" you CAN build a policy to deploy these fonts as custom fonts and the uploaded fonts still seem to be in the list (along with the error messages)it does seem that when you deploy them this way they show up on end users as "custom fonts" which they really aren't vs being listed in the regular activated fonts areaseems like there is need to create a cleaner way to set a policy to pre-activate fonts from the adobe fonts library on behalf of users so they dont individually need to to so

1

2104

Jared22693650pgk0Participant

Anti virus flagged these files as malicious?

Hello! so I ran an antivirus scan and it flagged as Malicious? Any information would be highly appreciated! C:program Files\adobe\adobe illustrator 2024\support files\required\new document profiles\en_US\web.aiC:\Users\Jared\AppData\Roaming\Adobe\Adobe Illustrator 28 Settings\en_US\x64\New Document Profiles\Web.aiC:\Users\Jared\AppData\Roaming\Adobe\Adobe Illustrator 26 Settings\en_US\x64\New Document Profiles\Web.aiC:\Users\Jared\AppData\Roaming\Adobe\Adobe Illustrator 27 Settings\en_US\x64\New Document Profiles\Web.ai

5811

PrentissParticipant

Flash update window

<migrated from unrelated post - moderator. >

1111

Samuel23060844s0h7Participant

Feature Requests

Please add the ability to pull creative cloud files from active usersOpen for Voting

We as a government organization need this ability due to Public Records request compliance.  Thank you, 

0

1061

Cecilia37057753xiqlParticipant

Separate page numbering of the document from the page numbering of each chapter

Is it possible to separate the page numbering of the document from the page numbering of each chapter?For example: Chapter G has pages G1, G2, G3, G4, while in the overall document, the same pages correspond to 65, 66, 67, 68, 69.

911

Marc_262Participant

Can't launch any app from Creative Cloud! Error code: 12013

Hello Community, It's been a week since this error showed up. I was opening and using Creative Cloud app with ease, the next day i received this error while opening any app. And ever since Adobe Agents were unable to help me out. I'm using a macbook running macOS Sonoma 14.4.1, I don't understand how that happened but would really appreciate any help.  Thank you!

31962

hitchhikerrobParticipating Frequently

Cannot remove Creative Cloud Folder from Desktop Folder

A few days ago when I was in windows explorer I noticed a new folder right under the desktop folder named Creative Cloud Files (My email address)(Long string of digits@adobeid).  I have the standard creative cloud files folder in documents but this new one just appeared.   when I right click on it there is no option to delete and I cannot drag it into the recycle bin.  if I double click on the folder I get a error saying "Location is not Available".  I've tried changing the folder location in creative cloud settings with no luck.  I have also tried to delete it via the command promt and through the kaspersky file shredder utility with no luck.  also used the adobe cleaner tool and removed cc and reinstalled it and the problem persists.  I am having this issue on my dell laptop with windows 10 home

23292

SwissOberdorferParticipating Frequently

Synchronisationskomponente, Fehlercode 145

Ich versuche, Adobe Lightroom auf einem MacMini (2018, Intel) unter MacOS Sonoma (14.4.1) zu installieren, bekomme aber regelmässig die Fehlermeldung:"Synchronisieren nicht möglich. Installiere die Synchronisationskomponente und versuche es nocheinmal. Fehlercode 145"Auf der Hilfeseite heisst es, dies werde durch einen doppelt vorhandenen File hervorgerufen, den man im Error-Log identifizieren könne. Allerdings gibt es in der Fehlermeldung keinen Link zum Fehlerprotokoll. Wo finde ich das Fehlerprotokoll, oder wie kann ich sonst diesen Fehler beheben?Vielen Dank für jeden Tipp!

6907

SW-CreativeParticipant

Major issue - Adobe's ending of of Cloud Syncing seems to have damaged windows explorer for many

Many creative cloud users are reporting that in the past day windows explorer has become very slow with everyone experiencing the same problem.  Clicking on folders/files in file explorer causes the cursor to flash 3 times and takes 2-3 seconds to load the folder/file on any disk drive. The posts below are starting to pop up in reddit help communities and the common factor is that everyone has Creative Cloud installed.  I am experiencing this myself on my work system.  Adobe needs to get an emergency fix put out for this. https://old.reddit.com/r/WindowsHelp/comments/1akdopd/windows_10_file_explorer_bug_loading_cursor/https://old.reddit.com/r/WindowsHelp/comments/1akadgc/file_explorer_delayed_response/https://old.reddit.com/r/WindowsHelp/comments/1ak85h8/file_explorer_very_slow_clicking/  

3549267

Robert Studio Eight MNKnown Participant

Some sections of the Stock & Marketplace tab won't load.

I am unable to load some sections (except for the Plugins section) of the Stock & Marketplace tab on the Creative Cloud app. All other tabs, "Home", "Apps", "Files", "Discover", and "Quick actions" work without any issues.I am using Creative Cloud 6.1.0.587.7 on an Intel-based Mac with macOS Sonoma 14.4.1. My Creative Cloud account is part of an Enterprise account, and all installed Adobe apps are up to date.This problem started a couple of months ago, and I have never had any issues with my account in the 10 years of using Creative Cloud.I followed the suggestions I found regarding the OOBE folder. Unfortunately, there is no OOBE folder in my /Library/Application Support/Adobe/ folder. However, I do have an OOBE folder in my /Users/username/Library/Application Support/Adobe folder and one in my /Users/Shared/Adobe/ folder. I do not have a serviceconfig.xml file anywhere on my computer (I did a deep search for it).About a month ago, shortly after the issue arose, I uninstalled all

8644

Matthias23639988tgifParticipant

Creative Cloud Desktop Overlay NOT Skipable

WHAT IS THIS ADOBE? Seriously! Is this some bizarre joke?I cannot skip it, cancel it or opt out. Neither can I use the app to install or change ANY of my applications - Unless I accept this. I do NOT want to download & install this Beta. Not even a cancel button. This is an unethical way to force people to install something they do NOT want!!!I want a choice. I want to decide WHAT I install on my Computer. This makes me VERY angry! Why do you do this? 

4596

FeedbackCommunityMemberInspiring

Feature Requests

Download throttler requiredOpen for Voting

Hi there, Creative Clouds download facility needs a bandwidth throttler. When I am updating CC applications, my Internet link slows down so much that it becomes unusably slow until the updates finish. Sometimes speed is not of the essence, getting other work done while updates happen in the background is. I would suggest a slider that allows you to limit the bandwidth usage from 0-100% or some such.Kind regards Mike Howell

10

3753

Traian32131865hrfvParticipant

Feature Requests

IDP (Okta) initiated sign-in.Open for Voting

Hi,as an Adobe and Okta customer, we would like to have initiated sign in into Adobe cloud from the Okta dashboard.Currently the SSO works but hidding the app from users, since it's not usable, is not the best approach.Thank you

2

2401

Gburke85Known Participant

Feature Requests

Let me download folders PLEASE!Open for Voting

A cilent gave me assets for a project. 2,723 Individual files. I have NO way of downloading the 30 folders on your CC serviec. It forces me to open each folder and sub folder to download these files 1 at a time......there has to be a better way. 

0

730

edeozParticipant

Please - does anyone know how to stop the annyoing pop ups that occur offering me solutions for design, illustration etc that I dont need.    When creating I'm in the zone and BAM Adobe has the need to tell me something I do not want to know.  If I need to find out something I will look for it, i dont need adobe to pop up on my screen whenever they feel like it.  Help please.

1121

Salvatore3259815388jkParticipant

Feature Requests

Adobe Admin Console should not be reliant on enabled accountsOpen for Voting

Current Adobe Admin Console (AAC) Entra ID provisioning consistently recreates Federated Accounts due to its reliance on user objects' enablement statuses for provisioning identities. Our current offboarding process requires that we disable user account in our source IDP to prevent unauthorized access when an employee leaves or is terminated. This deactivates the user in AAC and if we need to rename (due to shared mailbox access delegation requirements) or setup a new account for the same user in another dept - the provisioning workflow creates a duplicate account in AAC. This causes frustration for our admins and provides access to the previous account's Adobe Sign data when licensed for Adobe Sign.  Recommendation is to ignore user's activity status (enabled/disabled) when scoping a user for provisioning through the Entra ID application. At least let the organization choose whether they'd like to keep disabled users in scope or not. This would allow post-offboarding configu

1

890

Carlos32741507pytpParticipant

Feature Requests

Tutorial drag and drop tutorial GAMEOpen for Voting

I’ve been following the tutorials offered by Adobe, and they’re fantastic - perfect for kids and beginners.I just had an idea: after completing a tutorial, you could receive a reward and a follow-up. It could even include a feature like ‘Try Again,’ essentially turning it into a kid’s game on the iPad, similar to a drag-and-follow game.

1

1740

przemysławs9323182Participant

Feature Requests

Optimize update sizeOpen for Voting

Hello. Is there any chance you could handle product updates better? Every time a new version of, let's say, Photoshop comes out, I need to download ~2 GB of data (the Adobe Creative Cloud app downloads the full installer for the specific version instead of just downloading the files that got updated). I don't have fiber internet, and it takes like an hour to download that amount of data.   Also, [I'm not sure if you consider this off-topic or just a bug] today the first time I tried to update Photoshop, it failed on unziping the downloaded files, because I had not enough space on the disk, so I cleaned the space, clicked Retry and... Adobe Creative Cloud seem to removed all the downloaded files (I don't think that should happen; if the downloaded files are not corrupted, why remove them?), since I had to re-download 2 GB+ of data once again.

0

3202

Marie36931892yxzyParticipant

Mac menu bar no longer displaying creative cloud icon

How do you get the Creative Cloud icon back in the menu bar on a mac. It was there and now gone.

3391

IzsogoodParticipant

Feature Requests

PlansOpen for Voting

I propose that the 'all apps' plan be changed.First, 'all' means all, so the 'all apps' plan should include everything, such as 3D apps.Secondly, you should be able to choose what is in your plan, like a restaurant menu, and be charged accordingly.Prices are way too high for personal use (nearly $1000/year).A maximum amount should be set for an application, and when reached, it should be free to use.

0

1231

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