Creative Cloud Services

If you see this at the end of a frustrating chat conversatin it means Adobe has hung up on you:  "It sounds like you need help solving a technical issue. Let me transfer you to a technical support agent." I've had the same message from their chat line four times in the past two hours while trying to get help with a silly, insignificant issue. I waited about an hour the first time before trying a new chat. But I did discover one trick. If you don't want to dialog with the silly chat bot, just respond with the word "Human". That gets you right through to a human, who will hang up at the first opportunity. Adobe, oh my god you suck! Look at Apple's tech support. Almost no waiting, endless patience and replacement parts when needed. 

I've created some websites using Portfilio and they're great. I include some links to other websites and "mailto" emails. These links work fine for me but not for everyone. I've had clients say the links simply do not work when they view the website. Why is that?

Hi there! I just subscribe the Student Creative Cloud on my Personal Computer (MacBook Pro (Retina 13 pouces, début 2015)) on macOS Big Sur.   When I open the program to install any application of the CC I can not because of an issue with the access to the management features. However, it is my personal computer and I am the administrator. I can not solve this issue on my own, can you please help me? Kind regards

What will happen to my cloud documents if I delete my account or unsubscribe from Adobe Creative Cloud servies? Will I still have access to my illustrator files backed up to the cloud? 

 Hello,I'm trying to re install Creative Cloud and some others applications (Lightroom Classic & Photoshop) on my windows 7.Installation stopped everytime with these errors :Traduction : Adobe Installer has stopped working. A program caused the program to stop working properly. Windows will close this program and tell you if a solution is available. It was working correctly until september but I had to uninstall the applications. Can someone have a solution ?

lost my 1 week work but i have access to the link which i had shared to client. If there is any solution please reply here ASAP. 

I've recently been having an issue with the Creative Cloud app where every time I close an application or a file on my computer, Creative Cloud launches for no apparent reason. It does this every single time and it's becoming an issue. It's not a start up issue (I have launch at start up disabled, and it never does, so that's fine), it's only after. Ironically it does NOT launch when opening or closing other Adobe apps. I've only noticed it consistently launching after opening the Windows Photo app and, bizarrely, PCSX2. I've searched through all of the preferences in the app and disabled everything that seems related and also disabled it from running at startup via the Windows task manager and none of these have helped 😞 this has never happened with any previous version of CC. Any help or ideas as to why this could be happening are much appreciated!

I'm on a Mac Pro, 10.14.6, 16 gb RAM + 8tb hard drive, single 4 core Xeon. Every time I launch the Creative Cloud app, the screen goes blank and I cannot install any of the Adobe apps. I just purchased a subscription and did not have this problem on my PC running Windows 10 - but I prefer to use a Mac. I have ended all sessions but the current session, and am only running Chrome - but the CPU is pretty darned busy. All I see is a message stating that Creative Cloud is taking longer than usual to load. Reloading, quitting, restarting the Mac does not help.

TLDR;Adobe CC has been syncing for days just to add a muse widget restarting does nothing.(EDIT: I installed it using extension manager but it is still syncing...)So I have some Muse widgets from the adobe add-ons site (should have known better that site is mostly trash) but it (of course) is not showing up in muse.I go to make sure my Sync settings are all good, they are but my widget is still not there. So I restart both my PC and CC and it starts syncing. Great! However it has now been "syncing" for 2 days and still hasn't stopped (or started I cannot tell.) All my files are synced (I only have 1.06 GB used) but still no widget, libraries seem to be synced up just fine too...Know what is up or how to fix it?This is one of the add-onshttps://exchange.adobe.com/addons/products/7812#.WctSMWhSz-gThis is what it looks like

I just got a new ipad to help me do my school work. My university has an enterprise account, and I just don't understand what that includes. Lightroom is listed under one of the mobile apps it offers, but when I try to login, it says "frame load interrupted."When I try to login to creative cloud, it says "failed to connect to server." I've reached out to one of my professors, and I'm just not sure where to turn next. Any help is appreciated!

Hey guys, I would've prefered to speak to an Adobe rep in private regarding this issue but at the moment, there are no options for me to do this. The Adobe Digital Edge competition is a fantastic opportunity for UK students to show off their work, explore and learn new skills, and potentially win a cash prize valued at a year's worth of tuition at university in the UK. I've been working on a project for a while which is a small part of a role development assignment for my course as well as for my univeristy's film society. It was the brand identity and motion graphics of the society's film festival and it's awards presentation film that was livestreamed earlier this month. I'm incredibly proud that I've been able to pull this off and thought that the Adobe Digital Edge competition would be a great place to submit my work as this particular project largely involved many different Creative Cloud apps like Premiere Pro for the awards event edit, trailers and social media te

It's like pretty loud, I don't mind the notification I just don't need the sound associated with it, it's also pretty loud compared to other apps. I don't know where else to post this 😕😕

5 weeks ago I updated my Lightroom CC and changed my service to Adobe Cloud. Ever since then I have not been able to use ANY Adobe products.that is right I cannot use any Adobe products. I have worked with Adobe technical team for over 5 hours with no resolution. As a matter of fact I was supposed to get a call back from the tech team 2 weeks ago. Except for my persistent calling I have NOT heard anything from Adobe for weeks. When I call I am told someone from the senior tech team will call soon. Anyone else experiencing non-functioning Adobe products.

Hello! I hope you can help me with this, but I am trying to add a mailing list signup form using Mailchimp to my Portfolio site but can't get it to work. Before you ask, yes I have seen the guide that Adobe has published about it  (this-https://help.myportfolio.com/hc/en-us/articles/360036016774-Using-MailChimp-with-Adobe-Portfolio) but it is very vague and doesn't really help at all. I do exactly what it says and the form appears in the footer then disappears completely. What am I doing wrong here?  Preferably I'd like the contact form to be visible on a page which is not the homepage, but I cannot even see footer options on any other pages apart from the homepage, so how would I add the form as a text file like it says you can do on the guide above? Also, would it be possible to make it a pop-up mailing form? I feel completely lost with this! I appreciate any advice you have. 

I am using an IMac computer.  All software is up to date.  When I first installed creative cloud several months ago it worked fine.  Now when try to open the app I just get the spinning ball and it won't open.  What is weird is that if I switch to the other user profile on this computer it will open fine.  I have uninstalled and reinstalled numerous times and the same scenario happens.  Please help! Any suggestions appreciated.  I am turning to the forum because tech support I am sorry to say is an absolute joke. Thank you in advance!

Hi, I tried to repair the installation but nothing happened. It doesn't seem to compromise functionality, it just turned gray. Has anyone had and fixed this problem?

Hi, I'm planning on getting all adobe apps with the Student and Teacher plan. I was curious if anyone knows if this discount continues beyond graduation? Thanks so much!

Hello, I am thinking about buying Creative Cloud, and putting it on a new computer.  However I already have other adobe applications (i.e. Premiere Pro, After effects, Photoshop, Illistrator) on the current computer I am using. Will I have to pay again for all the apps, or do I cancel my subscriptions on my current computer and redownload all of Creative Cloud on my new computer? Or when buying creative cloud does the payment change from each idividual progam to all the programs?

Hi together, im new on Adobe and bought me a Wacon Cintiq 16 tablet for painting and so on.Im a little bit confused, there is no APP for Android, to remote control adobe tools.Is this right, there is nothing like this? Beacause i like to code some tools, and this could be my next project.If there nothing exists, i got some exiting ideas, but i dont like to create a tool, when there is one existing. What do you think about it? Could this generally be used in the designer community, or is this just my wrong impression? Sorry for the bad language, english isnt my first language. Best regardsPat 

...all the time. Today my fonts won't sync that I enable in Adobe Fonts, yesterday my files wouldn't sync. Tomorrow it will be something else. And can someone at Adobe explain to me why, when I logout of Creative Cloud app, it forces a total shutdown of all my active Adobe applications? I'm logging out because I'm troubleshooting the sync issues, and I have to endure yet another pain by shuttingdown every single active Adobe Application while I have 20 files open? Who at Adobe came up with that UX nighmarish idea? 

I am setting up a new Mac that is running Big Sur.  My CC has about 70gb of files stored in the cloud.  I'm three days into the sync and only 25 gb has downloaded to the Mac.  This seems way tooooo slow.  I've seen a number of answers about uninstalling/reinstalling but didn't want to proceed in case this is a Big Sur/CC issue.  Never had this problem before on a similar Mac running Catalina. All the CC files are current, sync profile is set to maximum speed, no other cloud services that I use are experiencing this kind of sluggish performance. 

I like many others are haveing  issues with creative cloud needing to be constantly repaired. Adobe is shutting down threads on this topic here.  When I call support they tell me to run my machine with no firewall or virus protection.  I have allowed every adobe exe file in my virus protection but that does not work. Has anyone found a soluting to this?  

I have a Windows 7 service pack 1 , 64-bit, and i take an annual membership on adobe, but from 3 day's ago  the creative cloud give me just a white screen . I try to download photoshop but  he is instaling till 99,1% then stops. I try everyhing i see on the internet, but nothing helped me. Can you try to help me, i need this for my work.Sorry for my english.Everytime i reinstal the creative cloud same blank  white. 

It seems that ever since a recent Creative Cloud update I am having to relog in every day when I go to use the software.  This includes PRINTING TO A PDF from Word, Excel, or other Office software. I go to print and am told the print is not possible as I am logged out of Acrobat and must log back in just to print. Mind you, this isn't to read a .pdf, just to use the print driver. This is frustrating on oh so many levels.

files in a folder called creative cloud files keep syncing from my main computer to my surface pro.  The surface pro has a small hard drive I only use it to tether in the studio t a flash drive.  But every minute or so I get a notice saying creative cloud has synced another file.  Right now it's syncing hundreds of photos from some stop motion work I did. I reformated my surface pro a few days ago and only have LRC and PS on it. How can I stop this sync process? Joe Cosentino