Creative Cloud Services

Good evening, everybody!I'm having a difficult time trying to upload files on Creative Cloud Files, apparently it won't take a 40 GB file, but it would take a 15 GB file instead. Now, I've tried looking up the specific size limit per file, but I can't find anything concrete. I'd like someone to tell me what the actual size limit per file is, please.Thank you!

Hi, I used Document Cloud to share a PDF file (a book I work on) between my iPad and my desktop computer.Received a message in my Creative Cloud notification panel that the book file was downloaded and opened by parcel_public_sharing.I want to make sure that Document Cloud is safe and this file was not accessed by any unauthorised third party (I have not shared it or made it ‘public’.).Contacted Adobe via online chat but they could not give any information or satisfying answer (nothing about ‘parcel_public_sharing’).Anyone received same message? Thanks

I recently realised that Adobe Cloud seemingly does not synchronise files on local devices. Example: I save a photo in an Adobe Cloud folder on my office PC - Adobe Cloud synchronise it and says all files are up to date.At home, I turn on my home PC (laptop), Adobe Cloud synchronise when starting the device but the file I saved in my office is notvisible on my local folder - when I have a look at the online folder, the file is there, but it doesn't synchronise it to my local folder.I recently realised this issue, until recently it worked perfectly fine.Anybody any idea how this could be solved?Appreciate your help and thanks in advance!Steven

Removed all my CC files and emptied deleted items folder, however i still cannot save to the cloud as it continues to tell me I am out of space. Very frustrating, please help!Thanks!

what is parcel_public_sharing and why is downloading my private archives?

I love my Creative Cloud subscription, the desktop app (generally) does what it has to do, it makes sense for it to automatically launch at logon... That's all fine.But it does this one incredibly annoying thing where every time I restart the computer, it adds a shortcut to the Creative Cloud storage folder in my Windows Favorites bar. I can delete it, but then it's automatically created again the next time I restart, which is infuriating. There seemingly is no way to disable that exasperating behavior (I've been through the few options available). I would have tolerated it if the Creative Cloud desktop app's installer had added the icon once when the app was installed, but not re-create the icon at every restart!Please tell me there's a way to prevent that icon from being created. I don't use the Creative Cloud storage, and even if I did I wouldn't want that icon to appear there all the time despite my continually deleting it.

Hallo i want to share Fotos via CC. I sent a link for the folder and the other person opened the link. So far everything ok. How can he download the folder to his computer?thxTimo

My CC Desktop Application is unable to synchronize my files anymore. But I can see, upload and change all current documents in the Web Application.> The deskop application seems to be paused. How can I restart the synchronisation?

Hallo,Mir ist gerade aufgefallen, dass plötzlich all meine Adobe creative cloud Daten aus einem komplettem Ordner weg sind.Komischerweise zeigt es mir jetzt nur noch die alten Daten an und in Photoshop und Illustrator sind die ganzen Pfade zu den neuen Daten noch vorhanden, allerdings kann ich darauf nicht mehr zugreifen, da sie ja lach weg sind... Meine Stimmung ist gerade mehr als nur schlecht, da ich vergessen habe ein Backup von meinem Corporate Design Ordner zu erstellen, wofür ich mehr als 2 Wochen benötigt habe.Ich bin mir zu 99,99% sicher, dass der Ordner beim letzten Besuch einen grünen Haken hatte. Heute hatte sich die creative cloud synchronisiert und der gesamte Ordner ist weg... ist das nun ein schlechter Scherz von Seitens Adobe??Und NEIN ich habe ihn nirgendswo hin verschoben oder eigenständig gelöscht, noch habe ich den Ordner in den letzten 2 Tagen angerührt.............

Hello!I am a light user of Illustrator and quite inexperienced. I created some Illustrator files around this time last year, but then my free trial for ran out and I deleted the software. Fast forward to today and I need to use Illustrator again, this time under a different account with the full suite. I'd like to transfer my old files to my new account, however when I go into the "Recently Changed Files" tab of my old account's Creative Cloud dropdown menu, all 4 files are greyed out and I can't click on them. How can I access these files? Must they be recovered, or are they completely gone forever? Thanks for any help.

I have canceled my sub.All the cloud folders are empty but I still have 1,1 Gb used storage which I don't know what it is. I suspect this may be LR online files but since sub is canceled I cant access them.I want to see what the files are, so that I can safely download and delete them.Thanks

I recently made my network a domain and after moving the CC files into the domain users folder i can no longer see the icons.Is there anyway to get them back, The user has full admin rights to all the files in her drive.

So recently I started using Adobe Capture CC, and the first day it was working just fine.I was able to take a picture and then place it in ID or Illustrator. But now when I open the ID file again it has unlinked all the pictures.I can still see the picture in the asset panel as shown here:But when I try to re-link them or add them as a new picture I get this message:The odd thing is, I can still fully use them in Illustrator. Just not in InDesign.So I was wondering if anyone has any experience with this particular problem, or possibly knows a solution to this.

Hi, everyone!Few more than a month ago I was getting an error when was trying to download files from Creative Cloud (I've posted here). Some days after, this problem were solved. Today, I'm front of a new problem: when I or my customers tries download a file from my Creative Cloud account, we're redirected to a blank page, with just a black header. This occurs independant of used browser and update apps don't solved. The same happens with the seven friends that works with me.The aggravating is: we have much work on end of the year because after Christmas we go on vacation, so need to deliver some jobs urgently and some already are uploaded.Thanks in advance!

Bonjour,Depuis quelque temps mon compte Creative Cloud m'affiche des erreur de synchronisation et des messages d'espace de stockage saturé et de limite des 100go atteinte. Or je n'ai que 3go dans mon espace, ce qui est bien loin de la limite des 100go.Il s'agit d'un compte entreprise, dont la license appartenant à un ancien collaborateur m'a été transférée depuis l'admin entreprise. Je ne sais pas si le problème existait avant ou si il dépend du transfert de droits.

HiIm using Eloqua system, which is unable to support form submission that contains data.Does anyone know of anyway for customers to upload files via my website, which is running on CQ5? Eg: coding it into the system?

Hello!We have three iMacs and two user accounts at work. We share all the documents in CC and everything was synced between the computers but now many new files are missing in my co-workers computers although everything appears to be synced according to CC status. But it is not. I have 25% space used, he's got 22%, so the 3% is missing for him.We tried restarting, adding new files or changing file names, sending invitations again, but my coworker is missing the new files as of may 3rd.What else can we do? We rely on Creative cloud storage to work as a team, now we have to share everything via Skype and sync manually which is a nightmare.Thank you.

I know this question has been asked before, I'm sure.I am working with an outside designer (we are on a server network and using CC).Is there anyway we can tell if the designer has an Indesign file open?If she has a file open and we open it, we have no idea, then we get the conflicted file message.It's making us both nervous. Has anyone worked out a workaround to this?

Hey all,I am new to the photography plan and I see that we get 1 TB of storage space. This may be a dumb question, but how do I transfer things to that storage? I don't have that much room on my computers hard drive and I would like to store some of my photos onto that storage. How do I go about doing that?Thank you!

I want to suggest an important bug fix. Creative Cloud Sync app (the actual cloud) doesn't support files with the comma sign, quotes, parentheses and more. I think also files that have really long names. This is a problem for me, because of the way I'm used to name my files on my mac. For example a music folder for "Adventure/vlog" etc.Another thing I want to point out is that Adobe's support is very lacking. In order to reach the chat  I need to go through so many steps, the option of the cloud itself as an app, or contacting regarding Adobe.com website is impossible, so I usually just pick something random from the list of apps.In the same manner, I type a full description of the problem before reaching the representative, and then he comments "Hi, what can I help you?" Like I didn't write anything and I need to write everything from the beginning.Also, actually they don't start with "Hi, What can I help you?" but with "Hello. Welcome to Adobe Technical Support." and I should re

After losing a bunch of photos because of my confusion over how the cloud storage works, I did some testing on moving my photos through the cloud storage and syncing via LR Mobile. The Your Work section never shows any of my work. I can only see my synced photos at creativecloud.com under the Recents category. If I click All Items I’m sent back to the Your Work section where nothing shows. If I go to lightroom.com my photos appear there but if I delete one and go look in the Deleted Files folder in the Your Work section the deleted file is not there. I can’t figure out what is going on. Does anybody else have this issue?

So I have the creative cloud folder on my computer that syncs with my online cloud. If I delete something in the folder on my computer it will also apply to my online cloud accessible via web browser and vica-versa. Considering this, how do I wipe a physical drive with the creative cloud on it without deleting all my stuff on the cloud? Is there a way to un-sync the two?

My CC files have worked perfectly until last week. Desktop files have synced checkmarks and status says "All files up to date", but files are not synced when logged on to another station.Files seem to be synced when "viewed on Web". Desktop syncing is the issue.Any help is appreciated.Thanks

So why can't I upload a video to my cloud files?. video is 247mb and mp4 format. I did upload another video awhile back with NO PROBLEMS!, but now NO CAN DO!I have made a few attempts to upload, upload file then I tried to sync with NO SUCCESS! i have only used this a few times, but now it's a pain. So is the best way is to create a DVD and ship the thing?

I cant seem to delete the missing 2 gbit wont let me.      all i have is 732 KB in my adobe folder online and it wants me to upgrade