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So I needed to start accessing my files but I have a red exclamation mark next to the file tab, when I click on the file tab it just sits there with the loading circle.I have restarted to see if it would resolve the issue, but with no resolve.Anyone else having this same issue?
My option to share a file is now gone in OS X and my files no longer sync. This happened shortly after I upgraded OS X. What can I do?
CC works on all my other devices except my laptop. The CC files from everywhere else aren't syncing to the Creative Cloud files folder on my computer. When I try to open it online it gives me the error message that's something like "This page is temporarily unavailable. We'll be back soon." and "We're working quickly to resolve the issue and we're sorry for the delay. Please check back or see our status site for updates." But then I go to the status site and it either says everything is "Functioning normally" or it says there was an error but it was "resolved" yet the error sign icon still shows up in the pull down menu. What should I do to solve this and return it to it's old synchronizing self?
Hi! I use a Mac. I am trying to access shapes that I have created using Adobe Captire in the Illustartor library. However, none of my shapes have been loading for the past few weeks because it says Creative Cloud is not connected. I've tried restarting AI and my computer, neither works. And I cannot sign into CC from the top bar on my computer; CC is greyed out and won't let me sign in.Has anyone encountered this same issue and come up with a solution??Thanks!
after waking my mac, sync wheel spins continuously, but no files sync. ???
Hi,Anyone else having issues reverting to older versions of files stored in Creative Cloud? I have used the feature several times before, but today it doesn't work.I right click my file in finder on my Mac and selects "View in browser". Then i get a list of earlier revisions, but normally you are able to click these. However, i can't select them now. They refuse to get active. Is anyone else having this issue?As you can see in my screenshot, i want to revert to one of the older revisions that is about 200~mb. The revisions seems to be there, but can't be selected.
hello. i have a cloud with 20 gyg space and i put some videos in the cloud but i cant see it on my other computer.can somebody help me please??thank you. greetz
Hello,I have some problems with the synchronization of the files from the Creative Cloud Files folder on my computer (I use a Mac) and the Creative Cloud Web app. Practically the files I have on folder from my computer don't appear on the web (and I can't create share links for them) and vice-versa. We have a team account and we can exchange files between us but nothing shows up on the web app. The problem is valid for all the members of the team.Is it a issue with the service or it might be a local problem?Thank you,FlorinHelloH
Hello, I have a photography membership plan. At the moment I am constantly informed that I am out of archive storage (2gb). I have removed all the contents, yet still I am out of storage. Can you help or point me the correct place?
From what I see what is left doen not add to 2G
all of the work we do contains large amount of linked assets in the CC library. all of our users are loged in to their accounts and are using up to date software.Some of the users are finding that some of the assets can not be found when they open a file and they are asked if they want to replace or ignore the assets.this is a major problem for us. does anyone have any ideas?as i said all updates have been made.Thanks for the help.Regards,Dane
This has been like this for a couple days.
Font and file syncing is working for me, but certain fonts that say they are available for desktop font syncing on Typekit are not showing up in Photoshop or any other apps. I even see the notification that the files are syncing when I choose them for desktop use on Typekit, but they don't show up in my list of synced fonts in the Creative Cloud app, and aren't available for use in any apps. Two examples are Adelle and FF Tisa Pro.Thanks,Jordan
Hi, I was looking for some premiere pro that I found in the archive tabs on the cloud. I selected them, the clicked restore.. it says that they were restored successfully, but, they are no where to be found.. and those were the last 2 i really need.any help, tip would be greatly appreciated.thxMP
I have a 2.63 GB folder full of files I want to transfer. I tried to Zip it but the resulting Zip file was too big; CC apparently has the same filesize limit as the free services? Disappointing; I've made single PSB files larger than 2 GB. So I copied over the whole folder to the Creative Cloud Files folder, scheduled my computer to wait 8 hours before shut off (it was going to take 6 hours) and left for Thanksgiving.When I got back it wasn't done yet, some files were synced but not all. It says "Syncing file # of 33", still going to take from 1 to 8 hours. Every day I start up my computer, let it sync all day, and at the end of the day it still says "Syncing file # of 33." I've checked it often over the last few days, it has been up to "file 22 of 33" with 1 hour left, but it always resets back to "Syncing file 1 of 33" with 6+ hours remaining. Over the course of today it doesn't seem to have synced a single file to another computer.Bottom line, I've been running it 3 days and even le
Which font in Typekit would be closest to the font "Andale Mono" known from e.g. MS Word? Thank you for your help.
Hi, we have two creative cloud accounts. We tried to collaborate on a specific project that was originally hosted just on one creative cloud. My question is if the second account adds files to the collaborated folder to which account storage quota does it count. To the original where all the files were or the newly added account?
Is there a way to download multiple files from adobe cloud?
The error message blames the presence of characters in the file name. The file name nor the name of the files within have characters. See error message and folder below...
I used to be able to upload an .exe (an auto extracting zip file) to my cloud now it won't let me. Has something changed, the cloud keeps saying there's a virus in my file which there is not.
Error message : "you have to install the Creative Cloud App" but I have already install one 😕😕 and all functions are good... I've tried to quit, to turn off, to uninstall then install again, but nothing changes.
I currently have the full CC app packaging that comes with 100GB of Adobe CC Asset storage.I have shared a folder via collaboration to a user that only has a standard Adobe ID.This user can only upload 2GB worth of files to the shared folder that I created on my account.Is this how the system works or should the user be able to upload to the maximum of my account?
I have creative cloud on my imac and macbook pro.I don't have access to the same fonts on my macbook as my imac.how do I sync it so I have the same fonts on both devices?
My files have stopped syncing in creative cloud
I have suddenly begun to receive the following message on my Windows 10 machine:Unable to sync some files due to server errorI have seen lots of similar posts but so far no solutions. Is this just a known bug and no solution at this time?I also tried looking for the coresync log file in the location suggested but that location must not have been on a windows 10. Where can I find the log files on a windows 10 machine?
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