Creative Cloud Services

The title says it all: i can upload and see a video on the creatieve cloud desktop app. But i can not see it on the android app. I can see photos tho. Isn't it possible on Android? 

Hi everyone, for a while now I have found the main screen of Creative Cloud blocked by an internal window that invites me to read a topic on AI.I can't remove it in any way. Can you help me?iMac 27" 24GB RamThanks

Hi everyone,I've been using the Creative Cloud and Adobe software for quite some years now and never ran into this issue. Here's my situation:I had to change my subscription and therefore just created a new account, with which I have now subscribed all softwares again. My other account is still subscribed for 2 more days. On my original account, I uploaded a lot of files on the Creative Cloud to work on them with my colleague. Of course wanting to use my files on the new account as well, I just shared the documents with the e-mail of my new account.But here's the issue: Not a single file shows up on my new account in the "Shared with you" folder. I even copied the link and can open the document in my browser, but cannot edit the file but only "Copy to files". On a side note, I double checked that I gave permission to edit and even tried it with multiple files. I cannot edit a single one nor see them in the shared folder. What could I try or do to fix this? I already restarted CC,

First of all, I'm on macOS public beta, no issues with the way Adobe apps are running thus far. However, everytime I restart my Mac I get the follow error: "CCLibrary" would like to access data from other apps.Keeping app data separate makes it easier to manage your privacy and security. Even though I hit Don't Allow, the box pops up each time. Also, I do not sync any files to Adobe Library so certainly not seeing a reason to hit Allow. 

Hi Adobe Support,We are experiencing a major issue with our Adobe and Behance services, and need immediate assistance.When trying to access our company's Behance account, we are met with the message: "You do not have access to this product."This comes on the heels of several issues we’ve faced, including our websites being down due to DNS errors (now resolved after 2-3 weeks with external help). However, now our Behance company account has become inaccessible without any warning. We rely on this account for important business operations, and this sudden lockout is severely affecting us.I have already opened two support tickets but have yet to receive any resolution after three weeks. It’s becoming frustrating, and we are losing trust in the reliability of the services we are paying for every month.I am seeking urgent help to regain access to our Behance account. Please escalate this issue so we can get back online as soon as possible.Company Behance Profile: [in attachment]Thank you fo

Bonjour je viens d'installer creative cloud mais je n'arrive pas à me connecter. Lorsque je rentre mon adresse mail (adobe ID) ainsi que mon mot de passe cela ne fonctionne pas. (Je suis sur Mac)

Hi, When I launch the creative cloud app, it is not filling the window properly and the click points for the mouse do not line up with the icon buttons. Also, I cannot see the right side and bottom of the app. It is like the app is open in a window inside the app window.  I have tried changing the resolution and scale factors to see it that helps but nothing seems to affect it.  This was not a problem yesterday and nothing new has been changed to my knowledge. I attached a screenshot of what it looks like. Has anyone else seen this before? Thanks in advance. Win 11  

How do I stop this from popping up whenever I want to delete an item from a Library?     Can you bulk-select items for deletion in the web app, or can you only do this in the abomination that is the Creative Cloud app? That somehow has a different functionality from the actual Adobe stock website.   P.S. Why are Adobe so expensive and terrible at the same time?   [Moderator moved the thread to the correct forum]

Bonjour,Par soucis de référencement, j'aimerais pouvoir trouver le lien URL d'une photo en particulier dans une de mes galleries d'images afin de le coller sur Pinterest. Est il possible de trouver les liens URL de chacune des photos que l'on publie sur le portfolio ?J'espèere être assez clair ...1 000 mercis !

Estou tendo problemas com o código de erro 306. Não estava conseguindo entrar nos programas devido a outro erro da adobe, o qual não me lembro do código, então eu desinstalei os programas e o creative cloud. Porém ao instalar novamente, o erro 306 apareceu em várias tentativas de procedimentos, como sincronizar e desinstalar ou instalar um programa. Ao clicar no erro, sou redirecionado para uma página da Adobe que diz que a solução é fazer o download da versão mais recente/atualizada do instalador, mas já fiz isso e o erro persiste.

Bonjour,Je rencontre un problème avec l'installation de Creative Cloud sur mon PC fixe. L'erreur 205 apparaît uniquement sur cet appareil, alors que tout fonctionne correctement sur mon ordinateur portable.J'ai essayé plusieurs solutions, notamment la désinstallation complète de Creative Cloud et sa réinstallation, mais cela ne fonctionne pas. Lorsque je tente de réinstaller, le fichier se télécharge normalement, mais le processus s'arrête rapidement. Le téléchargement passe de 1% à 40%, puis atteint 100% en quelques secondes avant que le fichier ne soit supprimé automatiquement.J'ai également essayé d'utiliser un installateur alternatif, mais cela n'a pas résolu le problème non plus. Mon système d'exploitation est Windows 11.Je vous serais reconnaissant si vous pouviez m'aider à résoudre ce problème.Merci d'avance pour votre assistance.

Hello. My profile is not found and all projects went to private mode on Behance. The following list is also missing.https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164I've emailed Behance Helpcenter several times, but I didn't get any response. My account has been blocked for 10 days. I sincerely hope my account will be restored soon. https://www.behance.net/swtkdduqc44e 

Hi there,until recently, the work arounds allowed me to get onto Muse to make updates to my web page. It appears that there has been an update that has foiled this ..... or I just need some help from people WAY more clued in than I am !I have followed the past advice, to go into task manager and shut down all the Adobe processes .... done.Gone off line to open Muse ..... Done In the past, this worked and I was able to make the website updates thatI needed . But in the last week I had some more updates to the website and this work around no longer allowed me access to Muse . I tried the other work around of renaming the ICP boker file with "2" at the end (I can't seem to change the file to have a "~" in the .exe command anymore (as that was one solution offered to change the .exe to .e~e) .Now .... this  comes up .... and I can't access Muse - ANYONE able to offer a solution would be incredibly appreciated.Thank you!

Storage says full but I deleted everything. And I can't empty the trash.

Hello, I have an issue where text boxes which are formatted exactly the same are functioning differently. I've set the width of boxes to 60%. Some, when viewed on mobile or when the browser is made narrower, are responsive and switch to 100% width (I assume this is the correct functioning). However, others maintain 60% width even on mobile or narrow browsers. I've attached a picture of the problem and the settings for both boxes, which are identical. An example of where this is happening can be seen here: https://aramarratoonian.co.uk/compass-resourcing where the first two title + paragraph boxes are always at 60% width, and the third box is responsive and adjusts itself to 100% on mobile. This problem seems to appear on any browser I try.Does anyone know why this is happening or how to fix it one way or the other? I just need them to be consistent so my website looks neat! Thanks in advance

Bonjour, J'utilise actuellement un PC sous Windows et un macbook pro.Si je souscris à l'offre actuelle CC, pourrais-je installer et utiliser les différents logiciels de la suite sur mon Mac et mon PC avec un seul abonnement ?

I Can't open any of my XD files from the cloud can anyone please advise?

Hi, what's the best and easy way to store and share jpg files? I assume it should be stored in the creative cloud storage, but I couldn't find instructions on exactly how to do that, since I've always kept my files on my computer.Thanks

I deleted the Creative Cloud Folder from my Finder sidebar when I ended my CC subscription several years ago. Now I've resumed my sub, and reinstalled all the apps, the CC Files Folder is missing. 

I am currently building my portfolio using Adobe Portfolio, and I would like to add a slider feature to showcase multiple images or projects in a single section. Could you kindly advise me on how to add a slider to my website? If there's a specific tool or method available within Adobe Portfolio to achieve this, I would appreciate any guidance or instructions.

How can you create subfolders in Libraries? Am I missing something? Much needed to organize a team with thousands of assets!! Libraries are no good if your teams waste time searching for assets.

Went into my CC to access an old backup I needed and noticed that most of my files created and backed up prior to 2021 have been deleted. I did not delete these myself from my CC on desktop or website, these files are also not in my trash/archive and seem to have disappeared completely. I've been using Adobe CC since 2015 and haven't made any major changes to my plans etc since.Seriously Adobe, wtf?! Can't believe I pay you thousands of dollars and you can't even create a reliable cloud storage service. This is not good enough. Since your service was succesfully able to delete my cloud backups I assume you'll also be able to let me know a way to retrieve them? And yes, I have physical backups of these files, but that's not the point.

I have a very specific problem regarding my computer being able to access the Creative Cloud. At work, I am able to use everything perfectly fine, but trying to use my home computer, I am unable to access any of my data and I have done all of the suggested solutions to attempt to fix it.For example, I have cloud files saved for Adobe Illustrator that I was planning on working on from home, but I have no way to access them from my desktop, as Creative Cloud doesn't work, and none of the services are available on the website in terms of plans or accessing devices. It seems to suggest a problem with the desktop itself as I am actually able to access the files from adobe web, but I don't intend to work with Photoshop Web as opposed to the desktop version.  I have tried running the host reset program, going into command prompt, updating my time zone, clearing out the files and allowing everything on my firewall settings, but nothing seems to work. I have removed 1 of the 2 devices

Why does my AI Assistant keeps saying, "something went wrong, please try again?." for over 100 times now. Subscription is just wasting. I've cleared all data but problem persists.

Bonjour,Les applis de creative Cloud me semble excellentes. Et j'aimerai vraiment avoir un abonnement mensuel (environ 67 euros je crois). Mais voila, j'habite à l'île de la Réunion(un Département d'Outre Mer FRANCAIS). Et même si on est en FRANCE nous ne somme pas reconnu par ADOBE. Il nous est donc impossible de faire un achat par paiement paypal ou carte bancaire sur le site.  Alors je m'adresse aux responsables d'ADOBE.  Nous sommes nombreux à la Réunion à vouloir un accés à vos differents produits. Pourriez vous faire le necessaire, s'il vous plait, pour que nous puissions également en profiter.