Creative Cloud Services

Hi everybody, I've got a little problem with File Uploading to Creative Cloud. I've tried upload a Photoshop File with 6,8MB size and I've got 2 feedback messages: 1º: Everything is OK, is a MacOS notification:2º: ERROR! Navigate within Creative Cloud Web Platform they send me a error message: "Wow, an error occurred while processing. Maybe some of the functionality is disabled." (spanish version)Anyone knows what can it be? I have to send the PSD Extract to a Front-End Developer and I'm feel in a big trouble. Thanks!!Karen Sátiro

Hi,Is there a way to lock original CC Library files?If I were to make a library file and share it with some co-workers so they could have it but not allow them to delete or edit the main/original file. This would allow them to take the file and change it how ever they want but keep MY file untouched.Any other thoughts  or work arounds would be helpful. Thanks

I'm sure I'm missing something obvious but I can't find a definite answer in the FAQ or instructions.I'm just starting a video project and have people shooting footage for in in seven cities in five countries (plus my own here).  Each is only doing a few shots but need to get them to me.I'd like to use CC for them to upload their shots but only one of them has his own Creative Cloud subscription (the others only shoot and don't edit so have no need for themselves).Is this possible in CC?  I know I can share files with non-subscribers and that I can collaborate with people who have their own account...but can I add a non-subscriber to the collaboration list so they can upload?  I have no problem if they see other stuff or not...but it would be great to receive my footage this way.  I'd really rather use CC than Dropbox.Thanks in advance!Bob

I work on my photos using a PC and using PSCS6 although I do have PSCC.  I want to send photos to my ipad and thought I could do that using PSCS6 and sending them to CC, the Creative Cloud.  Do I have to use PSCC instead?

creative cloud will not sync all my website files. Any help would be appreciated.

The error message comes up several times a day and all I  do is close it  out.  I just wonder what is causing it so I can fix it

How can I delete Creative Cloud Files folder?Couldn't see the options to delete.

I have PS L and MU and my cloud storage is full ?How to sort this without losing files plsJohn[Title edited for clarity... Mod]

I have been using Creative Cloud Assets for sharing files with my clients for a few weeks, and it was working great. I'm simply making my file public, and sending the link to the client. All of a sudden my client is getting a message saying the link she received has expired, even though I just put it up there for her. What I click on it it works. Does anyone what's going on, and how I can fix it?

So I have a personal CC account.  I also work on projects at school.  The school is using the CC versions, but their IT has it set up so there is no CC address you can sync with. Is there any way to share my project so I can work on it in both places?  I can't just move the hard drive because I'm also going back and forth between Mac and PC.

I am currently running Windows 10, with CC uninstalled from my PC. For some odd reason, the "CC Files" tab is still found in my File Explorer sidebar. What bothers me most is that the system knows the folder is unavailable, as the icon has been removed.Could someone please tell me how I can remove this? I have used Adobe CC Cleaner tool, but nothing was changed. As I have stated, CC is entirely uninstalled from this PC.

I know, i know - There are more than 10 questions in the same category, i know. But NONE of them is answered. Why?Why i cannot download anything from CC market?Is it a CC application Bug?Is it a temporal web service bug?Is it normal?is it Adobe fail?is it my fail, do i something wrong?MacBook Pro Mid 2012OSX 10.10.4CC 2.2.0.129CC File Sync : On

My file and setting wont sync. It is always stuck at 10%. How do I get this working right so all my settings are the same across all programs? Thanks

I work as part of a creative team and we want to share common assets in the cloud to save duplicating assets on the server – ie company logo, icons etc. I've set up a CC library with the assets and added my collogues as collaborators and now they can see the CC Library in inDesign. However when one of my collogues open an indesign artwork file I have created the links are lost. The library assets don't appear locally in the CC Library in finder, and no-matter what we try – we can't relink to them in inDesign without re-creating the assets from the collaborated library, which will mean going through this process every time someone opens the artwork. This completely defeats the object and would be easier to duplicate the assets as a packaged file. Is there someway to re-link the lost links to CC Library without having to re-do them manually?

Hi, Having problem syncing files to web folder, it says some files failed to sync. don't know which one.Need your valuable time to solve this. thanks, Yolraj CN

Sometime during this summer file syncing from my mac stopped working. All I get is the message "some files could not be syncronized" and no files added after june vill syncronize. My CC-account works well (with sync) on Win 7 and in mobile apps.I've tried restarting the creative cloud application.I've tried killing all services named "something CC" (and core sync) via Activity controlI've deleted .db-files in user/library/application support/adobe/coreservicesI've logged out and in on my CC-account I've tried removing all files added since juni and start over.No luck so far. Do any of you have the same problem? Know any possible fix? Anyone from adobe keen to look in to my problem? Kindly Markus

I've got this folder in my hard drive and am not sure about removing it (4.6GB). The last use date is from 2014 so it seems to be non-functional. The active CC files have a bright blue folder icon and the older on seems to be darker blue. What does this indicate? thanks,David

Why is this Creative Cloud so obtuse, I just want to share my library with my girlfriend, and there doesn't seem to be any clear and easy way to explain HOW.

I've just tried to restore some files from the Archive, which I deleted by mistake from my Creative Cloud Files folder on my computer.They haven't appeared anywhere and are no longer in the Archive List?

Is there a way to retract a file that I mistakenly shared in "Activity"? I have not set up anything with the names of others in order to share. It is a work of art that I want to keep private. Can I get it back?Muchas Gracias!Laura

Hi,I seem to be having problems with downloading files from a Creative Cloud folder that I am shared with.Files appear as normal within the cloud area, I go to click on the file to view, and it doesn't actually show a preview of the file once i've clicked it (2 weeks ago I was able to view the file and scroll through the individual pages!)Further more, when I go to download the file, it takes me to an empty browser page with the URL: https://scproxy-prod.adobecc.com/download?resource=https%3A%2F%2Fcc-eu1-prod.adobesc.com%2Fapi%2Fv1%2Fassets%2F98ecaedc-…Bearing in mind I wasn't having this problem until now AND it seems to do the same thing on all browsers i.e. Safari, Chrome and Firefox.I am on Mac Pro with OS X Yosemite 10.10.3 and I am using Google Chrome 44.0.2403.157 (64-bit).I am not running on Adobe CC, still on CS6 but we have the online free Creative Cloud account and the desktop toolbar app set up.Please can someone help me!

Hey there,When opening the asset tab in Create Cloud, I am presented with a never-ending spinner.After some tedious digging, I finally found a relevant log entry: 20150622-161347.437: t=130f: Warning: AppDelegate: Unable to read/write the user preferences plist, attempting to fix permissions (AppDelegate.mm.-[AppDelegate initSettings].170) 20150622-161347.438: t=130f: Error: AppDelegate: Failed to make user preference plist readable & writable, terminating (AppDelegate.mm.-[AppDelegate initSettings].180) Of course, the application doesn't tell you this, nor does it tell you it hit any sort of terminating error. Oh no, it just spins along happily, making you think it's actually doing something.Even after finding the relevant log entry, it seems almost impossible to figure out what the actual offending plist file is. 90% of Adobe's solutions entail "reinstall everything", which is just not an option for me (and pretty terrible support on the corporate level).So if at all possible, is

I updated CC 16 days ago. I noticed that a lot of my CC files are missing. I talked to tech support via chat, they couldn't resolve the issue, Then spoke to someone higher up and still no resolve. They say that Adobe does not back anything up. The issue is when CC updated, deleting 8 months of work. It's ALL gone and all I was told is that I will have to recreate all the work again... I'm still waiting for a call back form adobe and am not very happy. 1000's og hours of work GONE!

I recently rebuilt my iMac and now have a SSD for the OS, and the original internal HD for all data files.CC creates the cloud sync folder on the SSD. I want it on the data drive.Under CC preferences, after the initial sync (and the four other ones I tried turning things on/off) the folder location dropdown is greyed out and unavailable to me.This is a CRITICAL bug since I need all data kept on the internal, not the OS SSD.Can anyone advise how to move this file or why the option to change it is unavailable?Thanks!Gary

This is on Windows, not sure if the same problem exists on the Mac. Steps to reproduce1. Install Creative Cloud2. Go to Preferences › Creative Cloud › Files3. Set Sync to Off4. Open Windows Explorer (not IE, Windows' file manager)ResultsThere's a Creative Cloud Files item with icon in the left navigation pane. Clicking on it shows that it's empty.Expected ResultsThere should not be a Creative Cloud Files item in the left navigation pane when file syncing is off.