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Every time my backup runs on my Mac, any Creative Cloud documents I double click automatically start the app which is on the back up drive, sometimes when the main on (on my main HD) as already open. A real pain. Any hint as to how to stop this? Once the Backup drive un-mounts, all is well of course. PS, I use Carbon Copy Cloner, not Time Machine.
When I try to add files to my desktop creative cloud file manager, I get an error message that says that the files are unable to sync. I already went through the adobe provided help and it did not solve my problem. Any help is appreciated!
I am trying to update my Indesign CS6 to the latest CC version. I can't connect to the creative cloud. It keeps saying that it is unable to sync files.I'm a student and really need to have this fixed quickly.
I'm at home working on a project on my Desktop PC. I then save the project and all the files needed to the "Creative cloud files" folder on my desktop PC. Later on I get to my office where I use my Macbook pro to continue where I left off from home, now my problem presents itself. I can NOT see the files on my "creative cloud files" the actual files I was working on back at home are not present on my macbook. Once I get back home to see what happend to my project I open the "Creative cloud files" folder on my desktop PC, and there they are.Am I wrong to assume that "creative cloud files is a cloud based service and that I should be able to reach my files and projects anywhere much like dropbox or google drive? I contacted Adobe chat support and it was as meaningful as eating air to fill your belly.Seriously whats wrong?
My team and I have several shared folders on the creative cloud and we and using the the desktop sync. How can we tell is another member has a file open without having to call around or email before we start working on a file? We are trying to avoid sync errors and overwriting each others work.
file:///Users/ChOcOlAtE/Creative%20Cloud%20Files/0.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/2.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/3.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/5.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/7.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/11.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/13.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/17.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/19.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/23.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/29.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/31.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/37.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/41.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/43.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/47.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/53.psdfile:///Users/ChOcOlAtE/Creative%20Cloud%20Files/59.psdfile:///Users/C
Hello,I just would like to report like many people I have issues to have the file sync feature working properly all the time. Steps to reproduce:1- on a Thinkpad Yoga, Windows 8.1, I create a new file in Illustrator named "Assessment 2.1.ai"2- Adobe Cloud syncs the file to the web (it's a small file), I can view it on the web site of Adobe cloud.3- Turn on my mac back from sleep mode (a very cleaned Yosemite version, almost fresh upgrade from previous MacOSX, all software up to date).4- Adobe cloud app is already running, and it tells me that all the files are sync.However I don't have the file in my Mac folder even after 30 minutes.Resolving the problem:5- I close adobe cloud (the cloud icon disappears from the top bar). I close illustrator.6 - I run 'Adobe creative cloud' - somehow it doesn't seem to want to open - no icon on the top bar.7- I check activity monitor, it seems a process like com.apple.geod (can't remember exactly the name except the geod part) is not responsive8- I for
Hello,I take some vector graphics using Adobe Shape on iPhone. The graphics upload to a Library I created for a client by mistake. I don´t know how to move to another Library (the correct one). How can I do this?Thanks in advance.
Our Marketing Services team wants to create a library of image assets and share specific collections of images with the rest of the Marketing Department. We want to allow viewing and downloading of images, but disable renaming, deleting, moving, and other management functions from these users. In addition, it would be fantastic if this library had web-based access, and if it would allow multiple groups with access to a variety of collections. We would like to extend the viewing and downloading to our dealer network as well. Neither group has Adobe CC licenses.Is there an Adobe Creative Cloud app to accomplish this? Or is there something outside of Adobe products that would work instead?
I have several files on my Creative Cloud account which I share with clients with the links provided on the site by posting the link on my website. Those links keep breaking because the link to the file changes. How frequently does this happen? So I know when I need to go through and change them all over again.
Having been a Dropbox user for several years I was keen to start using the 100gb of Creative Cloud storage to enable me to work on a project from home and pick up where I left off in the office.However it simply doesn't work properly!For example:I worked from home on Monday and Tuesday on a project. All the files were successfully uploaded from my home Mac within seconds/minutes. I came into work on Wednesday and the files had not appeared in my CC Files folder. I rebooted my Mac and paused and restarted the sync and left it running, a couple of the files appeared but the process seems to hang fairly quickly. I've left it running overnight and my files have still not synced! the status bar at the bottom of the CC app shows "Syncing file 7 of 181 (9hr left)" but it never gets any further.When syncing is switched on and running the process kills all the bandwidth of my work Mac causing outgoing emails to spend up to an hour in my outgoing mail queue, slowing web browsing to a crawl, hamp
What happens to my files on creative cloud folder after the end of my subscription?
I am working on a collaborative project and would like to be able to export the history / activity for the project. Is there any way that I may do that?
Does CC for teams have a centralized location for shared files or does it work the same as the individual account?If there's no global team folder is there an easy way to share a file (or folder) with the entire team?
I am posting this more as a guide for people having similar issues than I am a question, as it has already been resolved but I could not find this answer anywhere on the forums. Here was my situation:After a fresh install of a completely empty creative cloud account, Creative Cloud is unable to sync any files or folders.In order to troubleshoot the issue, I created a single <folder> and 1 file (Instructions.txt) inside my Creative Cloud Folder that needed to sync. Remember, this was a brand new install on a brand new account. I then attempted to sync. Here is an excerpt from my CoreSync log, so that you can see the errors being generated: 20141105-115144.374: Job 'CreativeCloudFiles': Analyze Finished OK 20141105-115144.374: ===== 2014-11-05 11:51:44: Job 'CreativeCloudFiles': SYNC started by Job start on computer 'TSDMAC01' ===== 20141105-115144.374: CreativeCloudFiles: /Users/<me>/Creative Cloud Files <-> acsl://scss.adobesc.com/files (acsl://scss.adobesc.com:80/fil
It doesn't want to synch all my files. Like .ai files
plz this could be stupid but i couldn't delete the PSDs from the creative cloud so plz i want help
Can anyone assist with syncing issue. Syncing runs all day and new files are not syncing. I can see the files in web browser (not in desktop APP) however when I try to access the files I get page not found.I went into archive (after reading all the forums I coudl find) and I think there are a couple of damaged files as when I tried to delete them I received an encountered 'error' and could not permanently delete. I need assistance to get my syncing fixed, and page not found fixed.Help!Thanks@
Can't upload any files in creative cloud. Get "server_error" blue box.
why can't I use thunderbolt drive for Cloud files folder? It's too big for my limited laptop storage.Thanks
When I drag a file, file, etc to Creative Cloud it does not sync and I get and error message. How can I resolve this?
my Creative Cloud App won´t snyc my files.
I am using CC-2014 on MacI have a folder with a mix of .psd and .tif files—about 300 images in total.Some of these (both file types) have orange triangles on the file icon.And, the synch has now been running for about 5 days and does not appear to be moving past this point—just stalled and little wheel in the CC Synch panel is spinning--spinningWhat does the orange icon mean?Where Can I get further information for troubleshooting?Any suggestions for how to fix this ?
I am using InDesign CC-2014 on MacI have copied a full project to the CC Desktop folders. It includes a variety of files, including an InDD book with 14 documents.The InDesign files (.indd) themselves have all been marked with green ticks.The folder with assets has a mix of .psd and .tif files—about 300 images in total.Some of these (both file types) have orange triangles on the file icon.And, the synch has now been running for about 5 days and does not appear to be moving past this point—just stalled and little wheel in the CC Synch panel is spinning--spinningWhat does the orange icon mean?Where Can I get further information for troubleshooting?Any suggestions for how to fix this?
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