Creative Cloud Services

I checked the list view and then choose the folder to send to archives, but there is no archive folder choice to send it to. As I understand it I must send my files to the archives to delete them.

I have been using Creative Cloud for over a year. I am just now trying to use the File Sync option. In the CC menu bar program, File Sync will not turn on. I click the radio button in preferences and I've tried hitting the "Start Syncing" button. Neither ever turns it on. Suggestions?

I have Creative Cloud installed, pinned to Menu Bar. I have turned on Sync, and click start syncing under assets but the start sync button comes up once more when i first click, then when i click again, it just thinks. I can't get a creative cloud folder in my finder. why this problem? what am I doing wrong?

I got some add on and need to turn on folder sync on CCBut it won't start the sync on my computer, so I can't access the files.How can I do that? I installed the CC menu on my desktop, updates works, market works, but sync folder is not working at all

and why isn't this simple but important piece of info included in the managing files documentation?

I recently uploaded three folders each containing multiple jpeg images. I sent the link to a friend and checked the box to allow file download. My friend stated he was only able to download one jpeg at a time. Is there a way to configure Creative Cloud to enable the download of an entire folder of jpegs at once?

I have a n account with 100gb storage, I have been forever trying to sync my lightroom Library with the smart previews, its only 60gb in size. So it seams to begin to sync and its stuck at 9.74gb. So I gave up then the new update came out so I thought id start again so I tried deleting the items via the online CC, and move the items to the archive, it does this but when I go to the Archive its empty, then go back to the files and they have not gone anywhere! So again I have given up, how can I get them removed so I can attempt to make use of this 100gb???

hello everyone,is there a way to download the whole folder from the cloud? I have many small files there and some subfolders and want to send it to my client so he can download it.

I started using Creative Cloud's files synching function earlier this week. I started a job at work then synched it to my home. Last night I did some updates at home but when I opened the (supposedly) synched files at the office today, some were not the latest variations.Weirdly, though, the modification dates all show the time I finished working last night (and saved). There are also new files that I added to the folder at home, now showing up here at work. The only file that is not synching is my .muse file but that is also showing as being modified at home so I'm unclear why, contrary to the mod date, it's actually a day or so out of date.Creative Cloud Desktop reports that all files are synched and up to date. Synching is activated from both sites so why is my Muse file not right?

Hi, I recently started working with Creative Cloud, and I just saw that all the files that are uploaded on https://creative.adobe.com/files in level 4, are not in my Creative Cloud files on my desktop. Is this some kind of setting ? Thank you Kind regardsKarolien Hendrickx

HiI am unable to start Creative Cloud file syncing under Mac OSX 10.9.3. Clicking on "Start syncing" in the screenshot below causes the creative cloud dialog box to flash white and then the "Start syncing" page appears again.Clicking on the button again and it seems to whir in to life (see below) but after a while looks like it times out and goes back to the "start syncing" screen. I've restarted the creative cloud app, relaunched finder, changed the sync target location and restarted the computer. Still the same problem. Hope someone can help. I purchased an add on for Lightroom and would like to use the sync feature to install it - along wiht enabling file syncing.

Why is my CC constantly updating the file sync even after a recent update?

Buongiorno.E' da ieri che la mia creative cloud non fa la sincronizzazione, riesco a vedere le app installate ma non posso fare la sincronizzazione dei file e soprattutto non posso usare i font e questo è un grosso problema dato che devo stampare dei lavori.Per favore, aiutatemi!!!!

This is a new license activated today and she only has 2GB of storage space - we can't work collaboratively and is causing a problem, please help

I have just upgraded from CS6 to CC, thus new to the Cloud.  I was able to create a folder on the Cloud and upload a file to it.  On the far right is "Desktop Sync Settings", when I click on it I get another window telling me I need to open my desktop application and click "Sync Settings Now".I have looked through the desktop application and the only buttons (under Assets) are "Open Folder", "View on Web" and "View Archive".  I also checked Photoshop and Illustrator and I'm not seeing it.Am I looking in the wrong place?I'm using Win7 64 bit.

I cannot turn the Sync option in CC App settigns.When i check the On radiobutton and close the preferences window, the Asset / File window still has the "Start syncing" button and info ("when you turn on file sync..."). But I had turn it on....When i press the start syncing first time, the whole window blinks and reloads to the same info and button.After the second press, the window just shows a spinning loader for a minute or so, and then again "Start syncing" button.It's not the file name problem (no files synced yet), the options.tix file doesn't exist, and so on.I just can't get it on.Oh. and this is on Mac OS X 10.9.4Marcin

I'm new into this community and my question to all CC users are: If I decide to save my PhotoShop, Illustrator, Flash, Premiere, etc... work on an external hard drive, would Adobe allow me to do so or "I Must" save my files on the cloud?

I am constantly getting errors with Adobe. It is saying that I have used 76.22% of my storage when I only have ONE file that is 4.26 gigs…I have 20 gigs of space total, there is NOTHING in my archived folder and it is saying that I have used 15.24 gigs of my space (76.22%) I have called into Adobe, I have chatted the specialist and no one has been able to help me with my account. I also constantly get errors trying to upload files to adobe using my desktop manager……..I am paying for a service that has not be working properly for months and no one at Adobe can help me, I am very frustrated.

Can some one help me with this issue?For no reason, my storage when up to the roof two days ago. I tried transferring some files to my computer, reinstalling the Creative Cloud client in my Mac, and still the same.I have been using this service for more than 2 years, and this is the first time happen to me. I am pretty sure my folder contain less than 13 GB, at least 7 GB away from max my storage in the Cloud. The CC client said that I am using 17.2 GBHELP!!

HiI have 3 weblocs files in a folder, 1 syncs with no problem, the other 2 won't.ok :Adobe Edge Preview Resources - Adobe Labsnot ok :Beginner's guide to Adobe Edge Preview 3 | Adobe Developer ConneHTML5 tools, Animation tools - Adobe Edge Preview | Adobe LabsIt seems that it has to do with the pipe character |Problem is that i have a failure notification every time CC tries to sync, which is annoying.

I have an odd problemWhenever I am in the office, some files will not sync through the desktop app. However, when I leave and access any other network, they sync.Are there any specific ports or something that CC's file sync uses that I should be aware of?Thanks

I recently uploaded folders with several files from my desktop CC folder to sync for access from my laptop at another location. All the folders and associated files uploaded ok however all the folders on my desktop are now empty. I cannot seen to find these files anywhere on my desktop. Called support for assistance without any success.I would like to download all the folders and associated files back to my desktop but have been told by support that this is not possible. I can only download the files one at a time. Some of the folders have a few hundred files and this would take a ridiculous amount of time...Not sure why this has happened nor could support suggest why or offer an alternative solution.Can anyone offer a solution to download all the folders and associated files back to my desktop or suggest if they still may exist somewhere on my hardrive and recover them?Thanks for any help you may have.

The sync of files in my cloud is not working at all. I wanted to try this feature out for the first time and this is what I always get as a screen:It appears again and again. I do see an adobe cloud folder but it has (archived) written behind it.Please can someone tell me what is wrong?

can raw files be stored in the cloud?

I've downloaded assets from the creative cloud market which appear in my files on the website but not on the desktop - it says the assets should appear in the 'Market Downloads' folder but the folder does not appear.I thought that syncing might be the problem but I've synced numerous times and still it does not appear.Can someone please tell me what's going on? Do I need to reinstall CC?Hope you can helpUsing:iMac 2009OS Mavericks