Creative Cloud Services

Our creative team currently uses DropBox for Teams to host our creative files which allows a member to create a file in one of our team folders and then that file is automatically synced to each of our member's local copy of that team folder so that we can work on a file or groups of files in a collaborative fasion. This is a oppsed to sending files, or links to files back and forth from person to person. This is really intergral to an effecient work flow for us. Can this be replicated with Adobe Cloud? If not is this something that can be rolled out in the future? The DropBox setup is great but we'd rather have it centralised through Adobe Cloud rather than having to have redundant services, as well as costs.Thoughts?

I have been having problems lately getting files to sync from my Creative Cloud Files folder. It will tell me the file failed to sync and I click the "Learn More" button and it just says "Unable to sync "Minimal Slideshow.mulib", no real information about why. So I took the file out, logged out, quit Creative Cloud, restarted it, logged back in, put the file back in and it fails again.

Trying to use the Creative Cloud Desktop app to manage my Adobe Audition Files. The entire folder structure syncs, but individual files keep failing. The desktop app does not show any useful messages, but I found this error in the CoreSync.log file.ERROR: Copying file: {"cause":"infected_asset","message":"In the file 'Track 1_004.wav' the signature 'null' has been found"}This same error goes for pretty much all my files. Now if I take the same exact file and use the web uploader, it succeeds with no issues. My other computers will download the file, and my original computer does not download any duplicates. I tried Adobe's support chat but that was a joke. They said there is no technical support for the Cloud Desktop App and that I need to go to the forums.Anyone have any idea what's causing this error?

Dear Support, Within these few days all of my cloud files that have been stored in Cloud can not be access with public link. Not only my User but also my whole team users. The file completed uploaded and I can download it back. It appear that Page is not found when we use public link. Looking forward to you feedback.Dara

After the CC update, my CC desktop app is syncen for three days.How does I solve this problem?

Beim Herunterladender Datensynchronisation zeigt mir das System "Fehler 86" an

I am running Mac OS 10.6.8. Is there any way I can use CC's file syncing? I would just update to Mavericks but when my husband did so his computer started running really slow, so I'm not keen on updating yet.

New to CC and I can't find info on downloading my own files from storage back to my computer. Thanks...

Hi,     why core sync process for 1 mac generates a lot of traffic, killing navigation on whole lan?If I stop process, i get 27ms time response ping, if I restart process "Core Sync", time increase to 2200ms - 3000ms and the entire lan users come to me a bit angry. Note that all files on my Creative Clouds folder are already syncronized, also fonts and Apps are updated.ps. working on iMac OSX 9.0.2, Adobe Creative Cloud 1.5.0.3.367.thank you. Luca.

My question is.If you're on another PC, can you open synced creative cloud files to edit them.Say if I have synced a file on Computer A. And that file is now on my cloud file folder. Can I open that file and edit it from Computer B as long as I have CC installed on it to be able to see the file?

Files not syncing in Creative Cloud, for the last two (?) weeks.......I´ve tried everything, renaming the files, restarting, reinstall, you name it......nothing seems to work....I´m working on Imac by the way...

No error message just not synching. I can't see my file usage and no green check marks on my files.

I have just subscribed to the photographers suite. I have downloaded the programmes without any problem and the creative cloud app sits on my Mac desktop. I cannot find how to create and transfer files to my free creatice cloud storage. When I go into the cc app the files section just shows a folder with a note under saying syncing will be coming soon. When the programmes are open there is no facility to save to cc in my finder. Have I missed something. Adobe help just keeps sending me around in circles.

I cannot acces my files which I have either previously uploaded or synced to the cloud. I see all of the files there but when I try to select any one of them (eg for sharing) I get a 'Page Not Found' error message.The CC Desktop app. is now also unable to sync.Please help.

I archived a lot of files. They disappear from my folder view but when i go to Archive it is blank. No matter what I do it says my 20 gb is full but I know i only have 5 gig up on cc. The problem is since they don't appear in the "archive" i cannnot permanently delete them. Any suggestions on what do do? Thanks

i recently applied for and was given early access to Creative Cloud file and Typekit font syncing. The syncing part works fine, but I am only able to send links to individual files and not folders. the other members of my team are able to send links to actual folders.

When I try to share a file I get a message that I need to make it public first.It's a propriatary file so I can't share it with just anyone. Only with my client...So what does "public" actually mean?

Well.. We have now the sync early access. I guess it's a good thing.But you know, Adobe, we use your product for video. Maybe at 99%.And as for now, it seems that the only solution to share a video to our clients with CC is to zip it, then sync, then share the .zip so our clients can download it, extract it, then review it and send us an email with all their good ideas.So much for the integration on this one. Wetransfer still is an easier workflow as you don't have to sit on your hands watching the file being uploaded, in order to be able to send the link. AND the client does'nt have to extract a .zip to see the video. (And we are lucky our clients are mostly agencies very used to compression and video formats, but I think some clients would just call us complaining about the fact the .zip video file would'nt play, even in VLC).So, question :Have you any ideas on when a REAL video sharing will be available on CC ?Something crazy like a video player on the web page !With a crazy comment

One of our team members doesn't have the "Open folder" option in CC Desktop (Files tab). It only says "Coming soon" and "More information", as if the function is not available yet. As a result the CC folder doesn't appear in windows explorer. OS: Windows 7 Pro, 32-bit

I am trying to sync a large file to Creative Cloud and not only is the upload taking a lot longer than it should it also then fails after a couple of hours. As there is no progress bar that I can see I have no idea whether the file is even uploading at all. The file in questions is 240mb zip file so not too big considering I am a design professional and deal with files larger than this every day. Online support kept me waiting for 20mins before referring me here. Can anyone help?

How is font sync and your Typekit account used if you don't have access to the CC app?I have 7 macs running on a CCP packaged version of Adobe software without the CC app (updates are managed elsewhere). What happens when a user wishes to use fonts from their Typekit account and sync to Adobe apps?

I have received an email message advising that I have been given early access to the Files syncing feature of the Adobe CC application.However, clicking on the Files tab does not show a workable interface, only the old "Coming Soon" statement. I have downloaded and installed the latest version of the CC application onto my Apple MacPro, but clicking on the "Files" tab does not show a window that looks like anything shown on the FAQ sample page discussing the file sharing function.Any assistance would be appreciated. Thanks.

Hi,on my MacBookPro 10.9.1 the Creative Cloud did not work one day. I contacted the german support. I used the Clean Tools, created a new admin account, installed CC - it worked.I repaired the user right, but still CC crashes after a few seconds. Deleting /Users/andreas/Library/Application Support/Adobe/OOBE/ did not helped.German support says is an Apple account/rights issue, but this not really helpful. How can i start CC on my account? I got no error message. Any log files somewhere?I got no other issues.ThanksAndreas

I just installed the CCD today.  It appeared to have worked at first.  It seemed to upload most of my files although there were 2 (both my CR2 files) that had an exclamation point next to them.  Didn't think anything of it.  Later in the day as I am surfing I noticed that my internet connection was super slow.  No matter what I did (reboot entire network/computers) nothing seemed to help.  I then called my internet provider and had them open a ticket and see if they can find the problem.  I got a call back from them a couple hours later and they said that my upload bandwidth is pegged at 100%.  This made me think that it had something to do with CC.  I then pulled up my task manager and noticed that coresync.exe is running constant and utilizing my entire upload bandwidth.  I am unable to get this to stop with out uninstalling and reinstalling CCD (rebooting inbetween).  BUT once I reinstall and tell it to sync it does not appear t

Why can't I turn on File and Font Sync in Creative Cloud?