Creative Cloud Services

I archived a lot of files. They disappear from my folder view but when i go to Archive it is blank. No matter what I do it says my 20 gb is full but I know i only have 5 gig up on cc. The problem is since they don't appear in the "archive" i cannnot permanently delete them. Any suggestions on what do do? Thanks

i recently applied for and was given early access to Creative Cloud file and Typekit font syncing. The syncing part works fine, but I am only able to send links to individual files and not folders. the other members of my team are able to send links to actual folders.

When I try to share a file I get a message that I need to make it public first.It's a propriatary file so I can't share it with just anyone. Only with my client...So what does "public" actually mean?

Well.. We have now the sync early access. I guess it's a good thing.But you know, Adobe, we use your product for video. Maybe at 99%.And as for now, it seems that the only solution to share a video to our clients with CC is to zip it, then sync, then share the .zip so our clients can download it, extract it, then review it and send us an email with all their good ideas.So much for the integration on this one. Wetransfer still is an easier workflow as you don't have to sit on your hands watching the file being uploaded, in order to be able to send the link. AND the client does'nt have to extract a .zip to see the video. (And we are lucky our clients are mostly agencies very used to compression and video formats, but I think some clients would just call us complaining about the fact the .zip video file would'nt play, even in VLC).So, question :Have you any ideas on when a REAL video sharing will be available on CC ?Something crazy like a video player on the web page !With a crazy comment

One of our team members doesn't have the "Open folder" option in CC Desktop (Files tab). It only says "Coming soon" and "More information", as if the function is not available yet. As a result the CC folder doesn't appear in windows explorer. OS: Windows 7 Pro, 32-bit

I am trying to sync a large file to Creative Cloud and not only is the upload taking a lot longer than it should it also then fails after a couple of hours. As there is no progress bar that I can see I have no idea whether the file is even uploading at all. The file in questions is 240mb zip file so not too big considering I am a design professional and deal with files larger than this every day. Online support kept me waiting for 20mins before referring me here. Can anyone help?

How is font sync and your Typekit account used if you don't have access to the CC app?I have 7 macs running on a CCP packaged version of Adobe software without the CC app (updates are managed elsewhere). What happens when a user wishes to use fonts from their Typekit account and sync to Adobe apps?

I have received an email message advising that I have been given early access to the Files syncing feature of the Adobe CC application.However, clicking on the Files tab does not show a workable interface, only the old "Coming Soon" statement. I have downloaded and installed the latest version of the CC application onto my Apple MacPro, but clicking on the "Files" tab does not show a window that looks like anything shown on the FAQ sample page discussing the file sharing function.Any assistance would be appreciated. Thanks.

Hi,on my MacBookPro 10.9.1 the Creative Cloud did not work one day. I contacted the german support. I used the Clean Tools, created a new admin account, installed CC - it worked.I repaired the user right, but still CC crashes after a few seconds. Deleting /Users/andreas/Library/Application Support/Adobe/OOBE/ did not helped.German support says is an Apple account/rights issue, but this not really helpful. How can i start CC on my account? I got no error message. Any log files somewhere?I got no other issues.ThanksAndreas

I just installed the CCD today.  It appeared to have worked at first.  It seemed to upload most of my files although there were 2 (both my CR2 files) that had an exclamation point next to them.  Didn't think anything of it.  Later in the day as I am surfing I noticed that my internet connection was super slow.  No matter what I did (reboot entire network/computers) nothing seemed to help.  I then called my internet provider and had them open a ticket and see if they can find the problem.  I got a call back from them a couple hours later and they said that my upload bandwidth is pegged at 100%.  This made me think that it had something to do with CC.  I then pulled up my task manager and noticed that coresync.exe is running constant and utilizing my entire upload bandwidth.  I am unable to get this to stop with out uninstalling and reinstalling CCD (rebooting inbetween).  BUT once I reinstall and tell it to sync it does not appear t

Why can't I turn on File and Font Sync in Creative Cloud?

Hi,I have a problem with the synchronization of files on Mac caused by the firewall (little snitch) with message : "Synchro impossible". The CeativeCloud.app is fully unlocked (incoming and outgoing accesses are allowed) into the firewall but the synchronization remains blocked until I do completely disable the firewall. It therefore seems that there is another process that is blocked but I have no indication of this process and no firewall message about it.I do not want to disable the firewall.Can you help me and tell me the processes and ports to unlock?Also posted here.

All it does when I download and go to install/open is take me to the Adobe Application manager--I do not have the option to sync files or fonts. Please help.

Hello,There are some files missing in a couple of client folders. (and I didn't delete or move them myself)Is there any way to get them back?They're not in archive either.Thanks in advance.Jeron.

My CC Cloud files directory is empty but Creative Cloud says 17GB used of 20GBHow can i get my unused space back.Regards Matthijs

Hello!I'm getting an error message uploading "large" files (40-70 mb) - "unable to sync "file_name" due to server error". This message occurs only with a "large" files. The files up to 10 mb syncs perfectly and all of my files are correct (no issues with a "Windows-reserved / trailing" characters or "files in use"). I pay 90 usd montly to Adobe and still need to use free services like Wetransfer or Dropbox. Please help. Thank you!Mindaugas

I am a new subscriber to PS/Lightroom which includes 20 gb of cloud storage. I cannot find how to actually save files to this cloud storage - been trying for weeks now - just what do I do ? thanks in advance

Can I edit an Illustrator file that I have saved in Creative Cloud Files without first having to download it to my mac and then re-upload it once I'm finished editing it?

Not related to sync or other status

I activated my Typekit fonts in August 2013 and Creative Cloud syncing was working fine until just before Christmas—but now the fonts are not available anymore (See screenshot below). I sent an email to support@typekit.com and still waiting for their response.Thanks!

How do I get started?  I want to save Photoshop files to Cloud Storage, What to do?

An UNABLE TO SYNC FILES error message pops up every 10 seconds and will not go away.Also, Adobe Application Manager crashes every time I open it.

I can't see files uploaded by my team.  Why might this be?

When using the adobe file storage, can you open a file directly from adobe or do you have to download it first on to your computer to open it?

Hello,For some reason the Creative Cloud Desktop App isn't opening or running on my mac anymore. I tried double clicking in applications—it shows up in the toolbar for a second, then promptly shuts down. Any ideas?