Digital Editions

I need some help. I just bought a book online and it's in ACSM format. Then I downloaded Adobe Digital editions but for the first time loading the book, I didn't relate it to my ID. Then I realized that I actually have an ID, so I logged in my ID but the book is impossible to load anymore. It says that I need autorization to read it. If I redrop the book, it says  E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER. But the first time I load it, I didn't relate it to any ID so I have no idea how to load the book anymore. I'm eager to know how to solve this!

Having just reinstalled  ADE , removed the ADEPT key and restarted ADE and  re authorized  my computer, it still will not open ACSM files. The error states ... Error getting licence, Licence server Communication problem. E_UC_ALREADY_FULFILLED_BY_ANOTHER_USER.Can this problem be fixed please?  Thank you

After downloading books from ADE to my device the book covers are blank.  This happens with both purchased books and library books.  I have uninstalled and reinstalled everything, twice.  I have contacted the device manufacturer (Pocketbook) and the library, they both tell me it is a problem with ADE.  I have read that installing an older edition, 3.0 may fix the problem, but when I do that I recieve a message that the software is to old to run on my new imac. I have contacted ADE and they told me that the software is end of life and has limited support.  WTH?  Clicking blank cover after clank cover trying to find my book is maddening.

I am unable to scroll thru any of my scholl pdfs and tech support knows nothing about how to fix this, does anyone here?

Most of my books were purchased and authorised with one Adobe ID. I have updated the software and it is registered to my ID that I use with Adobe Cloud. I need to authorise my Kobo reader but when I try to do so it states that it cannot because the IDs on computer and Kobo need to be the same. How can I overcome this?

I get the following message when I try to open a book on the Kobo tablet after transferring from ADE version 4.5.11.187303: "Your eReader is not authorized to open this book This book is protected by Adobe Digital Rights Management (DRM). Having previously de-authorized your eReader, you must re-import it using Adobe Digital Editions (ADE)." However, my e-reader is correctly authorized in ADE. With the same Adobe ID on the PC (Windows 10) and on the e-reader. The book appears well on the e-reader but it is impossible to open it. Thanks to Adobe for responding and solve this issue.This error prevents me from being able to read borrowed books on the e-reader.

Just newly installed Adobe Digital Editions 4.5.11.187606 ion my Mac OS 10.14.6.When I try to authorize I get Activation Server error - code E_AUTH_BAD_DEVICDE_KEY. Just checked my Adobe ID and Password to log on to my online account: no issues.

I can download my book and open it but then it freezes?    What can I do?    I have tried uninstalling and reinstalling ADE.     Thanks!

i am exporting from indesign ePub fixing layout.but in my ADE, find is not working, font size is not working. working on windows 10. no touch screen.

Buenas tardesSolicito ayuda con lo siguiente: por error desinstalé Adobe Digital 4.5, en donde tenía unos EPUB, realice restaurar el sistema a mi PC y se volvió a instalar el programa, aparecen los EPUB, pero no me da acceso a la lectura. Solicité ayuda en ADOBE y me dieron este link, porque cómo es una aplicación gratuita ellos no podían asesorarme. Agradezco por favor si me pueden colaborar  

So I've recently had a strange problem when borrowing books from Archive.org/the Open Library--I've already asked them, BTW, and the problem doesn't seem to be on their end. In that whenever I download a book as a PDF, the images become horribly compressed and pixellated and the text as well, and there's no way I've found to get around the situation. Here's an example on a book I was reading a while ago (a book on Old Hollywood child actors, very lavishly illustrated, so the compression problem was really annoying). This is what the image looks like in my browser, and the data they actually send out from Archive.org when you borrow the book:And this is what it looks like when I read the downloaded PDF that's come to me through ADE:I asked a guy over at Archive.org and he gave me screenshots of when he downloaded one of their books to read on ADE, and he didn't have the same problem--the pages looked fine and the images weren't overly compressed. So it's not the data they're sending, bu

Hi everyone, I'm hoping someone can help shed some light on this. I recently instlalled ADE for the first time, and it has auto-signed in under a very old and since disabled email address. I am unable to de-authorise this account and change the authorised email address to my current email address. Can anyone help? I have tried the Cmd+Shift+D method and can't progress any further as it's showing the disable email as the only authorised user. Thanks all

I have tried to download an e-book and got the message E_ACT_TOO_MANY_ACTIVATIONS.This  Adobe help page shows me  E_ACT_TOO_MANY_ACTIVATIONS error in Adobe Digital Editions pls. contact us.I tried this and oppened a chat but I was told they can not help me. I need to go to this forum, they can help."I can understand the situation, I have discussed with my senior as well, we would not be to fix this. The support is not available on the chat, but over the forums."So pls. can you help me? to get the activation count reset.Thanks 

Ich habe ein Problem beim authorisieren von einem neuen Gerät.Ich habe laut der Anzeige in Adobe Digital Editions und dem Support keine EBooks mit meinem Account verbunden und trotzdem steht, dass die maximale Anzahl an verbundenen Geräten erreicht wurde. Ich habe aber vermutlich nur 3 oder 4 Geräte verbunden. Jetzt weiß ich nicht, was ich tun soll.Bitte um Hilfe.Danke!

I bought a new notebook and installes Adobe Digital Editions 4.5. I transfered all my ebooks to the new notebook and also authorised the new notebook/ Now none of my ebooks are working, I can only see the cover when I open one/ Can you please help me? Many thanks

Hi, I have ADE version 4.5.11, the icons under bookshelves are all missing, that is All Items,etc. This is where all the books I download from the local library are held. Therefore I cannot copy the files to my Kobo Cara HD reader. I have uninstalled & reinstalled many times and the problem is continually there.Can anyone advise how to fix this problem, as until that time I cannot use the system.Thanks, Barry Ward

For some time now, I can no longer turn the pages of "acsm" files. When I click on "next page", the page does not change. I have to leave the book, go back to the library and go back to the book to get to the next page. Performing this procedure 300 times for a book of 300 pages is long and painful!Thank you for your help

I already went through Google support, reinstalled, reauthorized, redownloaded the ebook acsm file... nothing works. In the end of all that support, we got stuck with E_LIC_LICENSE_SIGN_ERROR, an error on Adobe's end.Contacted Adobe support chat. They redirected me to this because "there is no chat support for this issue".Google tried to fix my problem. You, Adobe, didn't, and told me to go to the forums. This is not user error, so no "expert" they spoke of can help here unless they're actually part of the ADE team.The steps followed (according to the followup email to the chat) were thus:Check that the date and time is correct on your computer.Make sure you’re connected to the internet.Re-download the eBook.Remove the book from your ADE Library.Sign in to https://play.google.com/books.Next to the book, click More (3 vertical dots) > Download as ePub/PDF.Open the file in ADE.Re-install Adobe Digital Editions.Uninstall ADE.Download and install the latest ADE.Restart your computer.Get

I purchased an e-book, the download had an "acsm" extension. This download prompted Digital Editors to open it. The file works fine, but I do not like the Digital Editors software, I prefer Acrobat. Since the file shows up in the folder as a PDF, I tried to open it with Acrobat DC. But I get an error message saying that the "Plug in required is unavailable". Is there a way to open this file in Adobe Acrobat? 

When I write ID and passwort, it is writen E_AUTHOR_BAF_DEVICE.WHAT should to do. 

Automatic access of my libary did not happen when I replaced my hard drive, downloaded the latest version of ADE & reauthorized my PC using the original ID.  Should I download it again?  Or do something else?

Good morning- I was having issues loading books onto my e-reader so I switched emails on both the reader and ADE. It seemed to work and now I haven't had any issues. But now I want to go back to original email and when I do it comes back with an error saying "email already used".

I get the message: Error getting License. License Server Communication Problem: E_ADEPT_REQUEST_EXPIRED when I try and add books to ADE library (to then transfer to e-reader). I have gone through this forum and looked for help, tried changing time and deauthorising, trashing the .dat file (as suggested in other posts) and reauthorising and nothing makes a difference. Help would be appreciated!

I can't find anywhere where I can download the app for either Windows or Mac OS. Help please!

I am trying to get my Reader for Mac to accept my authorisation password. It used to work and now I have  pile of books that I cannot read or access.  I have tried to deactivate and reimput but it still asks for authorisation. How do I open my books. Adobe has done this before and their shennaigans lost all my books and hundreds of pounds. Many of these books I cannot afford to replace so I need them opening!