Digital Editions

Dear friends,I'm having trouble to open some ebooks on my iPad with ADE 4.5.11. The same ebooks open normally with ADE 4.5.11 for Android. What can I do to have this problem fixed on my iPad? Thanks 

I cannot authorise a new smartphone because of the above mentioned message.

I installed ADE on my computer and tried to authorize the computer. After having ADE opened the option "authorize computer" was NOT enabled, so I tried to delete the existing authorization first. While trying to do so, a small pop-up window opens with an older email address (which was used in the past and linked with an older version of ADE, but however was deinstalled) instead of the actual address. The correct password was also not accepted, so the only remaining option is to cancel the entire process, which is of course not sufficient at all.Any comments/remarks how to get this issue resolved?Thank you in advance!

BONJOUR je ne peux acceder aux livres telecharges depuis le site de la bibliotheque de Paris  j'ai l'erreur suivante E lic already returned  les livres sont bien indices aupres de la biblio comme etant empruntés mais je ne peux les ouvrirquelqu'un a t il une idée ?merci !

2 weeks ago my desktop app stopped working. an not open, can not download can not transferi uninstalled and reinstalled. Still cannot use itplese assist.

I've bought an ebook and downloaded in my iPad. However, when using Adobe Digital Edition to read, I'm unable to listen to the CDs and view the videos embedded in the book. How can I access these?

I got a book from my university library, but can't read in Kobo Forma.The message is (translated from italian): "your ereader is not authorized by Adobe Digital Editions (DRM). Because you previously erased authorization of your ereader you must re-import your book..."I deleted authorization and reenabled it a lot of times even from ADE and Kobo, connected it and disconnected and so on, as from documentation paper, but with no results.I can download the book, I can read it in ADE, I can move it in the ereader, but when I open the ereader I see the cover of the book black, and when I try to open it I get the message again.Thanks so much for help.

This is what I experienced over the last 2 days. - ADE PC Desktop Version - NOT WORKING RIGHT NOW- ADE app downloaded from Apple to my iPad - this version worked It appears that Adobe Chat does not support ADE.  So, what does this mean?  There will be no upgrades or fixes to ADE?  They sent me to search forums.adobe.com and https://helpx.adobe.com/in/digital-editions/kb/activation-errors-adobe-digital-editions.html.  This help section did not apply to my situation.  I followed the step by step instructions, and learned my computer was clean.  I couldn't get past the Computer Authorization.  We all can see that there's a glitch in the program.  Adobe, what do you mean by no support for ADE?  Are updates in-progress right now?  Are no updates for the desktop versions?  Only updates for the iPad and iPhone versions?  Please help us understand, so we can make better decisions when purchasing digital books.&nbsp

I reformatted my hard drive and reinstalled Adobe Digital Editions... it worked fine before the reformat... now when I try to add a purchased book from Google, I get this warning: E google device limit reached.  How do I fix this?  bob@BobTheActor.com

I got a google device limit reached when try google books with acsm. says "E_GOOGLE_DEVICE_LIMIT_REACHED"

Hi I bought a new computer and are trying to install Digital edition I got help from the support to unregister the old license but even if the done that it still doesnt work to register it on a new machineAuthorize is now gray in the digital edition so I cant register the new machine but before I got something with that this user hasnt downloade from Adobe ....Then it I download a link and open a link I get the infoprmation that I cant communicate to the server and the license is registered on another machine I get this then I am downloading book E_License_already_fullfilled_ by_another_user What Can I do?Best Regards Mats 

I got a Kobo because some ebooks won't open on my Sony because of the size of some chapters. The Sony Reader app is a much better app. Trying to get a library book onto the Kobo seems like an exercise in futility. I keep getting a message that my device isn't authorized. Sometimes I can load a book from ADE onto the Kobo with no problems and sometimes I can't. I have reinstalled ADE, tried using a differnt USB port, plugged in the reader and then open and downloading the book. I can open the book on the computerwhen I click on the device in the app. I have tried the device authorization but that fails, too. I am so frustrated by how user unfriendly and inconsistent ADE is. The Sony Reader app is as easy as this is difficult.  

I was advised to install ADE 4.5 onto my Windows desktop by the University Reader Student Shop prior to purchasing some study documents.  These loaded onto the desktop without problem.The 'Getting Started' instructions advised that these would automatically be available for use on another device.  I then downloaded ADE 4.5 onto my Windows laptop.  I have however been unable to access anything on the laptop (apart from the initial "Getting Started" file),   The documents were downloaded using the prescribed system.  Both computers are equipped with Windows 10.Following instructions from the Adobe Chat room I closed down the machines and restarted them in sequence but to no avail.Can anyone help ?ThanksPhilip

I am trying to download to a Chrome Acer. Any options that will alow this ?

Hi I am getting the below message when trying to authorise some computers in our office.The solution seems to have our account reset or authorisations increased. Technical support are advising to post on this forum and wait for an expert to respond.

Lorsque j'autorise sur mon iPad l'application Adobe digital editions je reçois le message d'erreur suivant dans la pièce jointe. Que signifie cela ?

I get an error that says"Unable to Download. Error getting license. License Server Communication Problem:E_AUTH_BAD_DEVICE_KEY_OR_PKCS12"

Hi!I would like to ask a few questions about how Adobe Digital Editions works.Firstly, if I buy an ebook (DRM) and download the ACSM file without having  Adobe Digital Editions in the computer or without having created/logged in the Adobe ID, will I be able to, after downloading ADE, activate an Adobe ID and have access to the ebooks in different devices, or will the ebook  be just authorized in one device?Then, I would also like to know if, for some reason I change my devices more often, because I change computers, or a device is broken, I will  be capable of de-authorize the older one and access my ebooks in a new computer/smartphone in a easy way.Finally, can ACSM files and Epubs me moved (or copied) to a USB pen, for example? In case, I loose my device it would be useful to have access to my ebooks.Thank you very much for your help.Jorge

I have had 5 emails over the last 15 years.  I know for sure that I have purchased books on 2 of them.  My collection of books works (mostly) on all my devices.  Mac, iPad and Sony reader.  I started out with the Sony store which shifted to Kobo. 1 of my devices is authorized to my current email account, the other 2 are authorized to my last email account.  Except for recent purchases through Kobo, I cant say for certain where the books were purchased.  I think the Sony store may have directed us to particular vendors but managed the payment and  media download.  So I have all these devices working all but one of my books.  That one says it is authorized to a different user. I haven't used a reader for a long time so my guess would be the last two emails are relevant and maybe a third since I have one book that wont work anywhere. I have two questions:How is it that substantially all of my content works on all devices even tho

Can someone guide me on how one can save changes made to an eBook(highlights, added notes) on Adobe Digital Editions. My changes disappear as soon as Adobe is closed. Thanks.

I learned ADE functions as an impediment to transferring ebooks onto e-reader devices.  I have attempted for months to make use of Overdrive but it has been a worthless exercise because books do not show up in ADE.  Despite following the usually useless help advice of installing, reinstalling, deauthorizing, reauthorizing, renaming files etc.  It fails to work.  Cloud library works great.  I do not have to find my books in ADE to transfer them to my nook.  Is the problem with Adobe or Overdrive?  The books download as an ACSM file.  I can read them on my PC.  I cannot move them to ADE.  I get a message the the E Lic already fulfilled by another user.  I have no idea what that means.  ADE and Overdrive are authorized by me only and have the same usernames and passwords.  I must be missing something.  what is it?

Hi, does anyone knows how to export your notes on an Ipad? I have to reset my Ipad and can't sync my book into my macbook.Thank you.

Comment puis-je faire remplacer mon adresse courriel de mon compte adobe sunshine16@videotron.ca par une autre dreamsun16@hotmail.com car j'ai changé de fourniseur internet et je ne peux plus modifier mon mot de passe. Je ne peux plus accéder a ma bibliothèque archambault car il me demande mon autorisatio adobe.  Merci

I have library cards courtesy of a couple of public libraries that make use of Overdrive. I word prefer to make A.D.E. my go-to ebook reader (using a Windows laptop.) Adobe is far worse than non-intuitive. For a company with millions of users, the website seems written by and for PhD's in Computer Science. Just "authorizing" - which I think means getting and registering an Adobe ID - seems more difficult than many routine tasks "in real life." (or has A.D.E. become a "for paying customers only" piece of software?) I have googled - and I'm proficient at that - for over an hour and have not yet found the "trick." Hope someone can guide/advise/etc. THANKS.

I have made a Library of epub books in Adobe Digital Editions and suddenly my Library disappeared. How I can regain my content?