Digital Editions

I need to have my ADE activations reset. Getting error to many activations. How do I start a ticket to resolve this issue? Hoping for any input. Thanks ahead of time. Mary

I recently joined First to Read and was given a link to download a galley edition of a book. I downloaded Adobe Digital Editions, created an ID -- basically did everything I could think of so that I had the right program to read the digital book on and it's still not working. The message I get as soon as ADE launches is: "Adobe Acrobat Reader could not open 'URLLink (6).acsm' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."Is there something I'm missing, maybe something else I have to download in order for ADE to work? Would really appreciate some help because I clearly have no idea what I'm doing and I'm supposed to read the book in a certain time frame so that I can leave a review. Thanks in advance.

I made an extensive amount of notes and highlights in an e-book in Digital Editions 4.5. When the book expired I didn't have access to the notes. It didn't say anywhere that I would loose my notes when the book expired. Please help me as I have an upcoming exam in a week and have lost hours of note-takings!!

I have downloaded an eBook (acsm file) from the library which opens in ADE but when I try to authorize my new Kobo to access the file, I get a pop up message telling me that I cannot use my existing Adobe ID to authorize a new computer if this same ID was used to authorize other computers in the past. How do I fix this problem?

I have ADE v4.5. After "Help", I cannot access "authorise computer" (gray). With versions 3 and 4, I am told, you can and then a drop-down menu would allow me to choose Booktopia from the eBook vendors named there

Hello,I am trying to view a .epub file of a book i have downloaded from my library in Sweden. It was working fine for 1 week, and suddenly i no longer see the file in the app (i am using Huaweri Android). I cannot neither open any file in the android app of adobe digital editions. There are no files in the view list in the app, and manually trying to open a file is not working. I verified with the library, I still have the rights to view the book for 2 more weeks.I do still can access normally the book in adobe digital editions in my PC.So obviously the problem is with the App.I was trying numerous times to deauthorize-reauthorize. To uninstall. To manually delete the files in the mobile phone in the adobe digital editions folder. To go to app settings, to delete cache and all the related files from there.Nothing works.Now a second problem started. In my app, when i try to authorize myself, i get the following message - "e_act_Too_many_activations". How can I reset my activation?Best r

Ciao a tuttinon riesco ad autorizzare ne il mio computer ne il mio Kobo a scaricare su quest'ultimo i libri scaricati da Medialibray on line.mi esce l'errore: ERRORE DEL SERVER DI ATTIVAZIONE:codice: E_AUTH_NOT_READY.  Mi aiutate per favore?GrazieSonia

Need someone to reset the # of allowed devices on ADE, when a device is reset, it treats it as a new device, after awhile you run out of room.  Can someone do this please.  My reader and my computer are the only devices.Thanks

Can someone please help me? This message pops up whenever I try and add the book I want to add to ADE.I wish to add this book so I can download it onto my Kobo eReader.What does this mean?

I have purchased several books through GooglePlay and access them through Adobe Digital Editions. The relevant files are saved onto the hard disc of my iMac. I would like to be able to read those books on my iPad as well.I have installed the Adobe Digital Editions app on my iPad.I have gone to my Digital Editions account and authorised the iPad.I have emailed the relevant pdf files to myself.I have tied to open the files on my iPad using the Digital Editions app. I get an error message saying something like the file could not be found on the relevant server (whatever that is supposed to mean).I have tried a second approach...Digital Editions proudly declares that I can sync my iMac and my iPad so that hey-presto books on my iMac show up on my iPad. All I am supposed to do is make sure the sync button is on. The sync button is on and nothing happens.I have tried a third approach...In my desperation, I went looking for third party software that would allow me to unlock the pdf files so t

Bonjour,J'utilise la V 4.5 et depuis quelques temps lorsque je veux copier le livre téléchargé sur ADE sur ma KOBO j'ai le message "copier ne répond pas" pourtant il reconnait bien la liseuse... Avant ça fonctionnait trés bien.

I am trying to do a mass install of ADE at my school with PDQ deploy. I am running this with a powershell script and it successfully does this if, and only if, the user is logged in to the computer. I will paste my script below. I have used PDQ to install software across multiple machines before without an issue. This is leading me to think that maybe I am missing something with ADE that is preventing it from working. I appreciate any help you can provide : Dreg add "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\N360" /v nss /t REG_DWORD /d 2 /f\\addresstofile\CC-AdobeDigitalEditions\ADE_4.5_Installer.exe /S NS=1del C:\users\public\desktop\*

Buongiorno, ho acquistato tempo fa questo volume e ne ho preso visione più volte, l'ultima questa mattina alle 9:57 come si vede nello screenshot, e andava tutto a posto. Chiuso l'applicazione correttamente, al computer non è successo assolutamente niente. A mezzogiorno provo a riaprirlo e mi ritrovo con questo messaggio: errore di autorizzazione sconosciuto. Non posso aprire il file nè capire di che tipo di errore si tratta, quindi non posso nemmeno risolverlo. Ho provato a fare "cancella autorizzazione" ma mi dice che è impossibile. Ho assoluta necessità di aprire questo file!! Ringrazio tantissimo chiunque riesca a darmi una soluzione!

I get wacky page numbering when reading an EPUB file with Adobe Digital Editions 4.5.8 on Mac OSX High Sierra. ADE skips one or more page numbers when I turn the pages, although the text is linked perfectly fine from page to page.Bug?

Hallo,habe gerade versucht via Chat meine registrierten Geräte zurück zu setzen, da max. Anzahl von 6 erreicht ist und ich ein neues Gerät nutzen möchte.Der englische Chat hat mich auf eine nicht sehr freundliche Weise darauf hingewiesen, dass freie Software nicht via Chat unterstützt wird und ich mich hier an das Forum wenden soll.Wie kann ich meine registrierten Geräte zurücksetzen?

I've been trying to load some library books onto my kobo, and while I can open them in ADE and can add them onto the ereader while it is plugged into the computer, when I open the ereader after unplugging it, they do not appear in my books. I've tried deauthorizing and reauthorizing both ADE and my kobo, and redownloading the books, and turning it off and on again, but it still won't work. I redownloaded ADE and made sure mine is up to date, and it's still not working. I tried returning the books and borrowing them again after deleting the files and removing them from ADE, but when I opened the program, they still appeared to be in my library. When I click on the files that shouldn't be there, they give me an error message saying they're already returned, but no matter how many times I delete them, whenever I open the program there are two identical, useless thumbnails of books I returned and removed. What can I do to fix this?

I purchased an e-book which I had to use Adobe Digital editions, was able to open the book, then was told the certificate was not valid, then go another e-book and tried to open it but it will not open

I see lots of questions and no answers. I am beyond frustration trying to get a functioning install of ADE on a new WIN10 system. I have tried everything I can find online with searching the various error messages.I have uninstalled, edited the ADE and ADEPT folders out of the registry, restarted, clean download of the installer, reinstalled; my adobe ID is valid... why is there no support on this? My local librarian is trying valliantly to help.All I want to do is get a book from OVERDRIVE to my old Nook.Anyone?thanks.I

Hello,I have bought a book online, then downloaded it on my computer, but I chose to continue without an ID (I didn't know anything about the digital editions yet). After I downloaded the book I knew that it can't be downloaded on another computer. Originally the book is not for me. Is there any way I can add this book to an ID?Thank you.

One of my computers which was authorized for ADE is no longer shown as authorised. The many books that had DRM and opened with no problems now will obviously not open. As I have a couple of computers that are still authorized and have all those books on them I actually do not have a problem.My question is does anyone have any ideas about how that could have happened?Could it have been done deliberately by the Adobe server, my understanding was that once authorized it is never revoked and even people with lost and stolen computers could never get it removed. Over the many years I have been a user with computers going out of date or breaking I probably have ended up exceeding device limits but my understanding was that if a device remained unused for a certain period the server took this into account, certainly seemed to be the case with me but physical removal of authorization? Never heard of it!Any other theories like perhaps a Windows update or similar?

Bonjour,Depuis bientôt une année, je n'arrive plus à accéder à certains ebooks dans ma liseuse.J'ai remis à jour mon Sony Reader, j'ai fait toutes les démarches proposées par Adobe et co. mais rien n'y fait.J'ai l'impression que certains ebooks ont été enregistrés sous un autre compte Adobe (alors que j'ai toujours fait avec le même compte).Je me demande donc si quelqu'un a une idée, je commence à désespérer et les aides apportées par Adobe ne sont vraiment pas au point.Merci d'avance pour votre aideDelphine

Adobe Digital Editions 4.5.8  Downloads as 4.5.7. I can't seem to get the new file, and there is no update mechanism in 4.5.7

I cannot get my books to open in Digital Editions. I have tried to unregister the account and re register it but it will not let me unregister. I tried changing my password but it still will not let me access it. Please help.

I have been having issues with my Kobo and ADE off and on (books not opening on kobo saying I have to check my adobe ID). I rectified the issue after calling Kobo and just last night the problem started occurring again. I did everything Kobo told me to do last time and still no luck. I tried uninstalling ADE and reinstalling. Now I can't authorize my Adobe ID. Whenever I try, the whole program shuts down. This is beyond frustrating. Please help!

The page is opening but still stay white except  fichier, lecture, aide, on the top of the page???