Dimension

Hi I am trying to upload my dimension model into Vectary, Zakeke or any other platform that will let me convert my design into something that I can put on my website (Wix) as a part of the landing page (just to clarify it is only for display reasons NOT for product customization). If anyone was able to upload their model into a website as a 360 image/model I would really appreciated it. I have spent over 100 hours on this single model and it would be a huge loss to start over now.When I try to upload it, it says it has elements that aren't convertible even though it is in the correct file types.I am stumped. Please help. Thanks in advanced   

Adobe Dimensions shows' You're not logged in' whereas I can use the other CC apps. I have tried signout/sign in on CC manager, and reinstalled the app and nothing has worked so far. Please help! 

Hello friends and colleagues! I can't get rid of this problem. Nobody can help. In all the topics here on the site there is no useful information.When I work with a new document, everything is fine. As soon as I close the document, it doesn't open again. Gives an error message: "Unable to open document." It doesn't matter what's in the document, it can be completely empty, the result is always the same. The version of the program does not matter. I have attached all the necessary files:1) The test file2) Problem screenshot3) The Log file4) Screenshot of the error itself that I see in the log file. Can someone please help me and explain what is this error? My friends opens my files without problems. Many thx! 

Is there any known fix for the issue im having with the label on attached image? Anything I'm doing wrong or can fix in Illustrator before importing into Dimension? Why does it happen?

Is it possible to create a pyramid in Dimension or would I have to download it as a model from somewhere?

Dimension has started to not open previously saved dimension documents (just gets stuck on the blue loading circle), and wont create new ones (same issue). Was working yesterday perfectly fine and now not working with the same files? Any idea what is causing this (mac based meeting all system requirements for programme).  

Downloaded dimensions and upon opening I am unable to view the grid even though the grid check box is checked... Along with no grid, when I transfer a object to where the grid should be nothing is visible although it shows I have an object in my scene panel..

Bien le bonsoir à tous.Ma préocupation est la suivante :quand je suis dans l'interface du logiciel Adobe DN et que je dépose un objet ou un arrière plan il reste toujours gris. que faire pour résoudre ce problème.Merci à vous

I need to create a six sided cube with text on one side. Will Dimensions be the right app for me to create this element?

the forum says that the latest release is 3.4.4 but there isn't any information available on the Adobe website … 3.4 is quite an old version but the Adobe site says it's the latest official release – really? September 2020?https://helpx.adobe.com/dimension/kb/fixed-issues.html

How do I unlock a prop or a section of a prop on adobe dimension? I've used other adobe products like photoshop and premiere but when I try to unlock a prop on dimension it won't let me.

I have a problem with my Adobe Dimension. The programm is unable to open saved files.I've tried to reinstall the programm and I've tried the older versions as well. I am working on Windows 10. All saved files are perfectly working on Mac OS

Hi, I've been using Dimension without issue on an M1 Ultra with 64 cores and now all of a sudden it has reverted to the old grey screen when I add an object. This used to happen on my older iMac which is understandable and it was purely a graphics issue. I've tried closing it down and it won't respond. The issue is persisting and hindering my workload for today. Can anyone advise? Thanks

With the new update i am still getting corrupt file eror when loading back in a saved file that contains obj objects/meshes

Hello,I have been having the same recurring issue when importing custom made 3D models into Adobe Dimensions, I keep getting these weirds almost shadows that just appear in almost fixed positions on my objects. These shadows move around the object as I change the camera angle as well. They behave the same with the handle removed and this same thing happens when I attach decals to the object. Any idea how to fix this or what it could be?  

Which export format is best for a cityscape created in Dimension, that can be navigated similar to Google Street view?Is there any generic format for that purpose or I need to navigate my projects created in Dimension in Aero? 

i still am finding that i can't open any of my OBJ files in Dimension. the animated load screen just keeps cycling but nothing happens for minutes on end. then i have to force quit the application. working on Windows 10. i've seen this behavior on multiple computers. sometimes with a fresh OS install when i'm rebuilding a system Dimension will run and load models fine from OBJ or FBX, etc. but then for some reason it stops and i can't load/import any models besides what comes with the application shelf.any troubleshooting help you can offer?thanks.

I am using a Mac Studio and AD was creating beautiful high renderings for the last two days and today it isn't working. The renderings just say cancelled. I have done the usual restart and reinstallation but that didn't fix it. Any ideas appreciated.

I want to export 3D projects as navigable spaces.

I have a custom environment lighting effect in my Adobe Dimension file. The image is of a cup. When I save the file and then move to a PC environment, the lighting at the bottom of the object changes and adds a shadow to the lower part of the cup. Not the base shadow, but a blended shadow at the bottom on the cup which is not present in Mac view.I have checked the file on both Mac and PC and there are no differences in preferences or in the lighting settings.The only thing I can think is that PC does not use suffix on the end of file names and the custom lighting might not be recognised. I tested this and made a custom light which was completely white. I was surprised to see that it did update on both the mac version and the PC version - the shadow was still only present on the PC version. Note that again, I am not talking about the opacity of the shadow under the 3D object - but on the surface of the object. Possibly a glitch.

Hello, how to we get the caneva of a packaging from Dimension? (the ones which are in the Dimension library) thank you ! 

Hey there - unfortunately Windows crashed on me and I lost my Dimension file. I can still see my last saved version of it in my file explorer, however, when I attempt to open it, it says Unable to Open Document. I can see there is a .tmp file in the folder with an identical file size. Am I able to recover using this? I've tried opening it in Dimension with no luck. I've also tried duplicating both files, changing the file extensions, etc and still no luck. Please send help!

Hi! On the latest version of Dimension (3.4.6) the app crashes every time I try to add a text object with the prompt: "A problem caused the application to stop working correctly." Have tried restarting the computer and this has happened consistently over the past few days when I've tried. I'm working on an M1 Pro macbook on MacOS 12.6.The link in the discussion forum here to submit feedback (bugs) is also broken (Submit product feedback) with a 404 which is why I'm writing here.

I want to render high quality image for printing. How can i change  export setting to 300 dpi image?

I am trying to find additional backdrop images to place behind a 3d van but other that what is in the adobe start assets such as the city backdrop I cant find anything which is similar. Can anyone advise? I have had a look on adobe stock but nothing similar is available.