Download & Install

i ve tried to install photoshop app but i can t, every time when i start the creative cloud launcher,i m waiting for 30sec and then throws me on my adobe id page. it said that i m conected and then do nothing, just repeat this action every time, opening the same page everytime...it doesn t advance for instalation. What can i do? on my old devices it works, now i have a new laptop but i can t install anything from adobe...Thank u!

I just had to trash all my work because I could not get the newest verstion..(the one with the Flamingos) to SAVE my work.  I tried several different ways...NO LUCK...I finally ended up uninstalling it the installing the previous version..(the one with the little girl mermaid).  I then went to my digital sites and EVERYONE was having the same problem.  PLEASE FIX THIS ADOBE....I SAW ON ON SITE THAT THE FILE MAY BE TO BIG...NO...AFTER I HAD TO TRASH ALL MY WORK....I DID SEVERAL TEST WITH JUST ONE ITEM AND IT STILL WOULDN'T WORK .... SO PLEASE DON'T TELL ME MY FILE WAS TOO BIG.  

I have the same problem

New one just crashes repeatedely.

I have recently purchased the Photography Plan and am pleased with all the facilities it offers. BUT, why do I need to frequently sign in to use any of the facilities? Adobe is clearly one of those large companies who do not want any direct contact. They send you to the moon and back rather than provide a simple contact method to directly answer simple questions.RegardsPeter

Cannot install due to Imac says he is not able to check installer file for sabotage. What to do?

I have a licensed Adobe CS6 master collection.  I am trying to install on my new computer with WIN 10.My install files are on a USB drive which worked on the old computer.  (When I click set-up.exe) I get the "installer failed to initialize" message.I went to my account and found the download but it shows a promo for CC (which I do not want) and states that the CC includes a one year subscription to CS6 which expires within one year of download.  Is this some gimmick for Adobe to try and force us into a subscription service? Thanks

First off I am sorry I am typig in a font i cant get rid of on here. this is not on my computer???  Ok so that said, I uninstalled flash with the uninstall download and flash is still on my computer in creative suite CS4. My questions are;   Why? Also, do i really need to uninstall that version of flash since it came with the creative suite and not online? Also if i do need to uninstall and I uninstall it will my creative suite CS4 with adobe photoshop and bridge stop working?  

It says me this when I try to install: There are problems downloading files. For solution suggestions, visit the customer support page.(Error code 72) I tried all the ways but nothing please help.

I see I can try an Apple M1 beta version of Photoshop but you still need to use Rosetta 2 to load Creative Cloud so I can then download the beta version. I'm trying to avoid using Rosetta 2. When will Creative Cloud be an Apple M1 native application?

Downloaded premier elements.After download, the disk image doesn't start the installation process.Tried several timesPlease help.Thanks 

Last week, I received an Adobe prompt on my iMac desktop (latest os installed - Big Sur 11.1) which compelled me to download and install the Desktop Application. I dutifully did so. All hell broke loose. My computer went down. I tried to restart but it was an exercise in frustration. Another Adobe prompt button came up with Adobe Repair but even then this did not help. I ended up taking my computer in and it was diagnosed as a Hard Drive failure. I had to get a new HD installed. A week later.. I finally got my computer back. But I went through hell. When I called Adobe, I was told - sorry, this was an Apple issue. I think it's too much of a coincidence that my system failed when I tried to install and download their desktop appln. Anyone else have the same problem?

Hello,   I just bought Adobe Acrobat Standard 8 in the factory sealed package.   The install went fine except I cannot activate the software. The error message says connect to Internet but I am on Internet. I deactivated Virus software and no go.   I tried the phone number to activate but that is no longer a way to do it the voice mail message said. The message said to go to Adobe.com/go/activistion. That got a 401 error.   How do I activate Adobe Acrobat Standard 8 please?   Thank you.   Neil  

Experience of Adobe Creative Cloud Software Install on MacOS Bug Sur RTM Date:             December 2020Conclusion:  Avoid MacOS Big Sur at the moment until Adobe corrects their Installer  I have just upgraded my MacBook to MacOS Big Sur release version (upgrade from Catalina) - all seems to be very stable with everyting else except Adobe Creative Cloud. I have tried to install Adobe Creative Cloud and this is my current experience which Adobe Support do not seem to be able to help with or even understand the issue when I contacted them - instead saying I had Firewalls or Antivirus software enabled - which I do not. To be clear I have installed successfully on Mojave and Catalina fine BUT not on MacOS Big Sur. My details are here: I have tried two ways of doing this via a usual admin account install (fail) or using an elevated enbled root account (whcih results in loading to infinity....and beyond!). In both tested cases this

Bonsoir, J'ai ce problème pour toute la suite d'Adobe, depuis longtemps, un intervenant Adobe m'a donné cette solution : passer en mode admin, mais j'aimerai pouvoir les lancer directement. Il y a un problème de droits d'accès à AppData / Roaming . Du coup Adobe me disent de tout désisnstaller chose faite et résultat idem, microsoft m'a fait tout réinstaller windows 10 en gardant les applis et documents, idem même problème, ils disent de voir avec Adobe puisque c'est de chez eux, et Adobe me disent qu'il faut voir avec microsoft car c'est un soucis "windows". Adobe m'a renvoyé vers une page qui explique les droits d'accès et comment en ajouter, seulement, je ne sais pas quels droits choisir pour ni casser l'install windows ni rendre Adobe coincé. (il y a plein d'utilisateurs dans les droits, mais lequel choisir qui conviendrait à Adobe ?) Voilà, un peu long merci en tout cas si vous avez une idée, bonne soirée !!

How do I change the default drive for the Adobe products to the 😧 drive?My SSD boot drive C: is nearly full with Windows 10 and Office 365.How do I change the default drive for the Adobe apps to D:\Program Files?

I am wondering if anyone else had the experience of earning 5GB of Creative Cloud Storage with each purchase of an Android tablet Adobe item: Kuler, Proto, PhotoShop, Collage ... purchased 2011.  I did, now lost with a CC update,I previously posted this issue seeking avenues of support from Adobe, @AdobeCare were excellent but I had problems with them believing storage could be acquired in this manner, I just have the original receipts but not the storage acquired description.  I did previously have the storage,So if there are any with this same or similar  history  or the offer description, please write back,  Message was edited by: Moses Moses 20171230T1001 - Added image of my former 20GB,

After install PS 2020 , I cannot open it , because of a system error .MSVCP140.dll not foundVCRUNTIME140.dllCan anyone help me ?Thanx

When I try to download photoshop 9, it states: "the wizard was interrupted before Photoshop elements 9 could be completely installed"Please help. Thank you

Hello, I'm experiencing this common issue of Creative Cloud breaking every time my iMac wakes up from sleep or restarts. All Adobe software and files crash and I have to re-download and install Creative Cloud each time. I lose an hour or two of productivity each time this happens. I see this is a very common problem. I haven't seen any solutions that seem to apply to me yet, and I'm not a computer tech. Can someone help me chase this down, or is it just an Adobe bug. My laptop does not have this issue. Thank you.

I have not been able to open creative cloud,. I tried uninstalling it and reinstalling it but same issues. And Unfortunately, as a result when I try to start Phtoshop it sends an error report isntead.

Hello Everyone,I have a problem with Adobe CC 2018 suite with Citrix Xenapp. Adobe CC 2018 applications are published applications published in the VDI session. When I want to start using Adobe illustrator CC 2018 or other adobe applications, for example Adobe illustrator application is taking focus over monitors and I can't switch between local applications from the taskbar. The issue occurs with one monitor or multiple monitors. It means that illustrator is opened on one monitor and some other application is on other monitor. At this moment it is not possible to switch between applications or work with other application on the other monitor.  so far we have found a workaround for this issue and that is the alt+tab combination. After using alt+tab than the issue is gone for the duration of the VDI session. New VDI session is repeating self.The environment is as follow:Xenapp 7.17 on server 2012 R2XenDesktop 7.17 on Windows 7 EnterpriseThinPC with Dual monitor.Has anyone have the

Hii, I am using i7 5th generation with 4Gb RAM. Now i need to install some Apps like Adobe illustrator, video edition & gogo live for myself. But their is an issue in installtion of these softwares. Need your support guidence.  Thank You![spam removed by moderator]

I try logging into my apps or desktop client using my .edu address. But it isn't giving me the option to pick Personal or Enterprise ID. It is just sending me straight to Enterprise login which doesn't work. How can I make Adobe show the option to use my Personal Account? 

i downgraded my premier pro to 14.6 but now i want to re-update thru Creative Cloud an error display pops up. says "save your work and close application". i already did and that also the ones in the troubleshoot area. done also using task options but adobe premier doesnt seem to end the process. what should i do? thank you so much for the help!