Download & Install

Photoshop suddenly stopped working, so I uninstalled Adobe CC and Photoshop. Now when I try to reinstall them both of them says I can't open the application because it is not responding. I have restarted my MacBook Pro 2023 multiple times. Please help😭😭  

Hi,I have the original CD for insalling ADOBE CS4. It was installed on my old computer, and now I have a new computer without CD reader. I was able to install the first CD (application 1) through "setup" bur when I need to change the CD to the 2nd, It does not recognized it.Hoe can I finish the installation?thanksshai

Hello. I have trouble downloading apps on my new laptop.I was using all the apps via Creative Cloud on my previous laptop but I can't even download them on my new laptop. I know the 6-number serial code and I already have a previous account but I can't just download them. If I log in to the Creative Cloud, it just says that I need to buy the plan. How do I solve the problem?

Hi out there: I have a MacBook Pro (a couple years old) and have the 13.6.1 Mac OS installed. I pay for the annual app use for Adobe Acrobat X Pro. I downloaded it and when I try to open up the "Adobe Acrobat X Pro installer.pkg" (to install the app) - a small window pops up stating “Adobe Acrobat X Pro Installer.pkg” cannot be opened because it is from an unidentified developer.I looked up online a way to use "terminal" to temporarily block this action, so I can install Adobe Acrobat X Pro, but am not sure if I should use the other Adobe app known as "Adobe Acrobat DC".  Any advice/inputs would be appreciated - thanks!

Hello, I have been trying to change where my apps are being installed, all my apps are being installed on the c drive where i dont want them and every time i go into the prefernce settings to select the drive i want them on i keep getting a pop-up message saying "cannot install to root path" i even have in the microsoft windows settings to install everything to the drive i want but adobe just will not let me choose where i want these installedthanks

I cannot install Acrobat pro. I already installed Photoshop witout any problem, from Creative Cloud. See screenshot attached. I already waited for more than 1 hour.?Internet connection is wotking ok.

If only I had known! I am on Mojave OS and uninstalled CC apps to make temporary room. Then shocked to discover I could not re-install. Of course I'm on a project deadline. I am looking for InDesign 16.4.? download (and Illustrator). Is this hopeless? Adobe support suggested posting here to see if anyone has this for download. (They used the word regenerated). I am afraid to update my OS while in the middle of this project in case that gets complicated too.  Thank you for any help or ideas! I posted this to a thread but just figured out how to create a new post so please forgive newbie etiquette.Juliana 

I'm trying to download a free trial of illustrator. When I open the Creative Cloud installer, it prompts me for my username and password. I enter this info correctly (I am absolutely sure) and it won't accept it. Has anyone else had this issue?Thanks

Hi, I can not update Illustrator, it starts updating up to 84% and then stops. But other apps are OK to use.

Hello!I currently have Photoshop CS5 installed on my 64-bit Windows 7 Desktop computer, and I was planning on upgrading to Windows 10. The only thing holding me back is I'm not sure if Photoshop CS5 will work on Windows 10.So my question is... will Adobe Photoshop CS5 work on Windows 10?Thanks,Bill

Buenas! Bajé Adobe Creative Cloud a mi macbook pero cuando comienza a instalar de pronto me sale un cartel que dice "Tu sesión se cerró. Volvé a inicar sesión para seguir usando las apps". El tema es que cuando doy clic a iniciar recarga y no pasa nada. Intenté eliminando la app VARIAS veces y no puedo solucionarlo. También intenté teniendo la sesión abierta en chrome y safari pero tampoco. Ya leí todos los manuales y videos en YT y nada. Alguien que le haya pasado?

cant download desktop app. Help!

I cannot install other apps that I want to install PR, AE LR but I already installed Adobe Photoshop. Please someone help me huhue My PC SPECS: RYGEN 5600G, WINDOWS 11 23H2,  16GBRAM, SSD1 :130 FRESPACEE, SSD2 476 FRE SPACE 

I don't really know why my previous post was blocked and I can't reply. Does anyone know why?

My old computer is breaking down, and I have to buy a new one. I've been using Adobe Design Premium CS5.5, and I'm wondering if it's possible to install this software on the new computer. Do I need to deactivate each application (Photoshop, Illustrator, etc.) individually for installation? I also have a Photography membership with Adobe. Will this likely cause any conflicts, or not? The new computer will have either Win 10 or Win 11 as the operating system. Can I successfully install it on the new machine using the downloaded file DesignPremium_CS5_5_LS4Z.7z?

Where I live, my only Internet access is through my phone's hotspot. Verizon's "unlimited" data is limited to 15GB so getting CC updates on my desktop is hard. I can take my laptop somewhere and get the updates on it though. Is there some way I could download the update files on my laptop while I'm on a hotspot and then bring them home and transfer them to my desktop? That would help enormously. 

I have set up my Adobe account and downloaded and installed Photoshop Elements 2024 and Premiere Elements 2024 but my account says that I don't have any apps in it.  What should I do now?   [moderator detatched from unrelated older post]

does anyone konw a way to downgrade multiple versions down? because i want to use the 2022 version of premiere, since it was the most stable for me. but since i dont have it downloaded, i dont know how to install it. its not in the other verison section either.

We all know Adobe products tend to have weird quirks and unintuitive behaviors that don't get any attention for years, however this must be the single most frustrating issue I have encountered to date. I get signed out of the Adobe CC App on Windows 10 what feels like every 10 minutes, and due to Typekit not properly re-syncing some of my fonts, I frequently even have to restart my CC applications to get back to work. This is incredibly frustrating and totally kills my flow when I'm designing something. I don't want any of the links to help articles and other threads that get frequently passed around here, I tried all of this before. My question simply is: How is this still an issue? It can't be too hard to allocate a week of a Devs time to properly look into this issue and fix it once and for all, instead of having QA writing articles for band-aid fixes that might only help a fraction of the affected population, under certain conditions. In 2018 I'm used to being automatically logged

Tengo una licencia legalmente adquirida de Photoshop CS6. He tenido que reinstalar el programa y el número de serie que dice que no es válido. En la sección de pedidos figura mi producto con el correspondiente número de serie. 

Photoshop installation failed  

Can anyone provide a direct link to the creative cloud installer so I can resume my work? All the links on adobe website related to creative cloud give me a 500 error.

How can i install purchased Photoshop cs5 on macbook pro M1? 

I have been advised that if a business registers the ABN they are exempt from the GST as the quote from the Parliamentary Library statesonly supplies made to consumers will be caught: business-to-business transactions will be exemptCan you please advise where we can register.Also as a BAS Agent, I have probably 30 clients that use adobe, soCan I bulk register the ABN'sWill the GST charged in the period 1/7/2017 - to current be refunded as we cant claim the GST on the invoices as an ITCTIA

how do i reinstall premiere pro cs5.5 update