Enterprise & Teams

I have downloaded the appropriate update from Adobe's website, opened the .exe file, it tells me update is complete. I still don't have Folio Builder etc... What am I doing wrong?

My client's system recently upgraded from Acro Reader 11.0 to Adobe Pro.  To open pdf files from within a database, I need to identify the path & file that opens pdf files.  Any help is greatly appreciated!!!!

Hi all,I was wondering when deploying one single Adobe application, in this case Adobe Photoshop CC 2014, are you supposed to use the Creative Cloud Packager? Because when looking at the swidtag after running Photoshop, located in "C:\ProgramData\regid.1986-12.com.adobe", it clearly has attributes that shows it being a part of Adobe Creative Cloud for Enterprise. This is not the case since it is purchased as stand-alone.Is it posssible that I mistakenly created the stand-alone package with "Creative Cloud for Enterprise" as a base or similar in the Creative Cloud Packager?Any input would be greatly appreciated!Best regards,Jens Lehmann

I have created a package for Adobe Pro DC using the customization wizard but it is not removing the Adobe Reader from the machine being installed on.  I have double checked to make sure it has been check in the package to remove all versions of reader.

I have recently renamed the computers with Adobe CC licenses and I would like to refresh the Deployment window so that I can see the current names listed. Is this possible?

How can I add an VIP License to my account?I cannot find the new license in my profile and I cannot manage to add other team members as I don´t have a "button" for that

I have just bought adobe cc and I have't received my serial numbers yet and I need it for work. How do I get my serial number?

Hello I am trying to install Indesign CS5 in silent mode using commande line: Set-up.exe --mode=silent --deploymentfile="C:\Temp\Adobe Indesign CS5\InDesign_7_5_LS4\Adobe InDesign CS5.5\deploy\install.xml" --action=installI modified install.xml include product code and licence number:<?xml version="1.0" encoding="UTF-8" ?><Deployment>  <Properties>     <Property name="INSTALLDIR">C:\Program Files (x86)\Adobe</Property>     <Property name="installLanguage">fr_FR</Property>     <Property name="serialNumber">XXXXXXXXXXXXXXXXXXXXXX</Property>  </Properties>  <Payloads>    <!-- AdobeInDesign7xAppBase-mul -->    <Payload adobeCode="{857CC5F0-040E-1016-A173-D55ADD80C260}">      <Action>install</Action>    </Payload>  </Payloads></Deployment&g

What is the enterprise key? And where do I get it?

I just followed the instructions here for an unattended silent uninstall for Adobe Creative Cloud.  (The latest version out today - June 19, 2014)Using the command line instructions is anything but silent.  It opens the application and prompts the user to 'accept', then make choices.How can we do this SILENTLY and UNATTENDED so that a remote user doesn't see it happening and is not required to do anything?   The instructions are misleading and thus don't work as expected.

I am trying to install Acrobat Pro with the Creative Cloud Ent Education software and i do not understand the required procedure.Message was edited by: DON BROWN

I want to combine two PDFs into one document and have Acrobat Pro.  Does Pro not allow this?

AllNeed help developing an uninstall and install batch file for network distribution of the latest version of Acrobat and Reader and is reboot required between the uninstall and install of the app. I've a ready download the install .msi file and uninstallerthanks in advance to all for their assistance

Sorry, that is Payment Needed.

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Currently customer has Acrobat X and Xl licensing.Moving users to Citrix.All users Licensed with 1 of the above versions on their workstation.What do I install to the Citrix server they will be getting desktops delivered from?Can I install a single copy of Acrobat DC , the "Non adobe value incentive version" so I have a serial number, that will cover all users ?Or, do I need a copy of Acrobat DC for all users accessing this server ?how do I proceed ????Thanks !!!

I generated a reviewable PDF using Adobe XI Standard. It seems to work as expected and places the review copy on an internal server. But when a member of the team opens it using Acrobat XI version 11 or latest Acrobat Reader DC, it does not display the option to either connect to the server or any related errors. It seems to not recognize that it is a shared review file.When I open it using the Adobe Standard XI, it connects to the server and let me publish the comments.My question is why Acrobat reader XI or Reader DC do not work. Just for the folks who may not be familiar, XI Standard has more features and has a cost associated with it while Reader XI or Reader DC can be free but can't be used to generate a reviewable PDF. I spent so much time trying to troubleshoot the issue and tried various options and settings. I can generated a sample reviewable PDF and provide it, if that will help.Can someone help me resolve this issue.Thanks in advance.

Hi All,I work in a Citrix Environment running Citrix Xenapp 7.6, Windows 7 OS.We have built Adobe Pro XI into our desktop image including our license file. I have a user who is based in one of our offices in Spain and needs to use Adobe Pro. When the user goes to Start > All programs > Adobe Pro the application opens without issue and can be used. However if adobe is closed and the user try's to perform a function on a file by utilising right click and a context menu option adobe then try's to open in Spanish and attempts reactivation and fails to license as we do not have a Spanish license.The user wants to use the application in English and not Spanish but needs to have her regional settings in windows set in Spanish to ensure currency conversions etc are correct.All of the other applications the user uses are set in English along with the MUI.Is there anyway to stop adobe from trying to launce in Spanish when using the right click context menus?

Hi,I've tried to install Acrobat Pro DC several times now but without success. Is the downloaded package broken or is there something else wrong?I've been using the Creative Cloud Packager to build a package that only contains the "Core Components" and "Acrobat Pro DC".After the package is built successfully it says I then try installing it. I run the setup.exe in the package and the popup window below immediately pops up.After a few seconds the popup window above just disappears. There is no message saying the software was installed ... no error message.. nothing.When I check for Adobe Pro DC its not installed anywhere on the computer.I cant seem to pinpoint any obvious issues in the logs either.I've zipped the logs and made it available here: http://1drv.ms/1Mz4OVFI've tried purging the cache in the Creative Cloud Packager to rebuild the package several times.I've tried rebuilding a package for Windows 32bit and Windows 64bit.Each time I just rebuild a new package containing the "Cor

We recently had our creative cloud license expire without us realizing. We have now got a new subscription, we've invited the existing members and they have accepted the invitation and are showing as active. However each day when they start one of the apps they get a message to say:We are having trouble verifying your membership. Either you're offline or there's a billing issue with your team account.We've re-synced each app but its made no differenceAnyone have any idea of what do to?

Hi,While building our website, we reached a stage where we wanted to add more pages, at the dialog box named NEW DOCUMENT, as we click create, a dialog box appeared with indication saying: TEMPLATE/INDEX Dwt is nested inside itself (directly or indirectly). Since that time we couldn’t anything anymore. What should we do to continue our work?.Thanks.

I am trying to install Acrobat DC via a package created Creative Cloud Packager and it always eithers closes automatically after 30 seconds or prompts for user to login to Creative Cloud account. I can't seem to get it to activate with ENT key? I created a package with only Acrobat DC since it has the ExceptionDeployer issue. I am also not sure what commands to run?Acrobat XI was:ExceptionDeployer --workflow=install --mode=pre --installLanguage=en_USBuild\SetupAcrobat DC is:Build\SetupExceptionDeployer --workflow=install --mode=postIs this right? I can't find any good documentation on CCP and Acrobat DC, if there is some please let me know.Also I have one user that seems to be stuck in limbo because she accidentally installed trial version from Creative Cloud app. I have run the Acrobat cleaner and tried normal uninstall then re-install and no matter what it either asks for sign-in or closes automatically after 30 seconds.Any help is much appreciated. In case it matters this is on Wind

Illustrator ans InDesign won't run.. It start, but stop in a diganostic test. I've already tryed to unninstal, but it doesn't work anyway. Help me please!

I have created a Creative Cloud package of Adobe, Photoshop, Illustrator and indesign. I then install the .okg file on 20+ computersAfter install I can open up the applications and they work as expectedBut if I then open the "Creative Cloud" in the menu it lists all the application that are installed on the machine as still available for download.It does not show them as installedI then need to click on "Install" on the program, and it then downloads the program all over again.Machines are fresh formatted clean install OS X 10.10.5Pig's were created using the Creative Cloud Packager (CCP Launcher) from Adobe at https://www.adobe.com/go/ccp_installer_osxI would like these to show as installed, so when an update is available the staff know and can install. Any idea ?

PLease i want to use my cloud as ive paid for 3 or more months now!!! Is that too much to ask‌