Moving files from one account to another - why can't this be done in batch?

I've been going through unnecessary account jumping because some of your staff outright lied to me, but what is more frustrating is the fact that I need to clean up the mess by manually moving all my photoshop files before you can do your bit to move 1TB of Lightroom. 

Your cloud solutions are messy and disorganised, and dare I say not fit-for-purpose. 

I have 60+ photoshop PSDC files in the cloud that I need to MANUALLY move. ONE BY ONE. Your "copy and paste a link" solution doesn't seem to work for accounts that are linked via a single email, so I need to open these files in Photoshop and manually save them to my Mac. Each individual file is now about 4-7GB in size! 

This alone begs the question why this sort of compression that is used on the cloud PSDC files isn't available for all other platforms. 60 files in the cloud are 78GB, but 12 of them on my Mac are 100+GB already? You surely are joking!

You told me that there is no way for you to move these files in batch for me. Why not?! You can do so for Lightroom but somehow have no access to these Photoshop files? Is it so difficult to allow a batch download or other way to move files to another location in one go? I will be spending DAYS on this. Downloading and saving takes ages in PSB takes ages, and so far I've only managed 12 files in 3 hours. 

I expect much more from a "technology" company like yourselves and any reputation you once had is sincerely trashed by now. Please put some effort into "cloud" if that is what you're all about now, and train your support staff for consistency.