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Hi,I’ve been using Fresco a lot lately (vector brushes/Fresco iPad), and I’ve noticed a weird freezing issue that happens intermittently: after a few actions in the app (in my case it was anything from drawing strokes, using the trim segment shortcut, using the undo/redo function, duplicating a layer, filling a shape, etc), the app freezes for a few seconds, and then goes back to normal. I’m not sure if this freezing issue is time based or action-count based, but it happens like clockwork, and closing and relaunching the app or rebooting the iPad doesn’t help.At first I thought it was my iPad getting old, but I recently upgraded to a 2025 iPad Pro/1tb and it still happens exactly the same.Then I thought maybe it had something to do with background cloud syncing, but putting the iPad in airplane mode didn’t solve it either. so I’m not sure if there’s an autosave function interfering, or if it has to do with the vector brush engine taking up too much resources, or something else?Anyone n
Hello, I'm dealing with this problem for quite a long time. Partially found out a work around, however that is not ideal and only possible temporarily.SYSTEM SPECIFICATIONS:Samsung Galaxy Book3 360Windows 11 Enterprise (10.0, build 26100)Intel i7-1360P CPU16GB RAMIntel Iris Xe GPUPROBLEM:While using Adobe Fresco with version 5.5.5 (also tested on 5.5.0), I'm experiencing constant crashing of software. The crash always happen during drawing and rotating canvas. There are no error messages for troubleshooting. Fresco freeze for a bit and then crash. This started with the new Windows update to version 24H2 which unfortunately forced itself on a computer.WORKAROUND (no longer possible):I have managed to revert the Windows update to 23H2 which seems to fix the problem, however this is no longer possible and won't be possible as Windows force its major updates on a computers.WHAT I HAVE TRIED SO FAR:Updated GPU drivers - no change, keep crashing.Updated Windows to latest version - no change,
I am running Fresco on a Device name WIndows Surface Studio 3 Laptop with the below specs.Processor 13th Gen Intel(R) Core(TM) i7-13700H (2.90 GHz)Installed RAM 32.0 GB (31.8 GB usable)Graphics card NVIDIA RTX 2000 Ada Generation Laptop GPU (8 GB)Intel(R) Iris(R) Xe Graphics (128 MB)Storage 772 GB of 954 GB usedDevice ID 7BD80050-2B3E-43C3-91E2-C5431FD126AFProduct ID 00356-06317-33104-AAOEMSystem type 64-bit operating system, x64-based processorPen and touch Pen and touch support with 10 touch points Whenever I open and run Fresco the CPU heats up and when I have run HWinfo the sensors have detected that the CPU heats up past a safe threshold. Even holding the machine I can feel how hot it gets. The machine is able to run modern games without overheating, but Fresco seems to quickly push it into possible danger and unless I am almost always checking how hot the case is getting I can’t tell or am unaware until it begins to lag. How can I fix this overheating issu
I’ve used Adobe Fresco ever since Adobe discontinued my original vector drawing program Adobe Illustrator Draw back in July of 2021. The transition was smooth enough but Fresco still is missing features that Illustrator Draw had. Despite those missing features, I haven’t run into any problems with the app up until the most recent updates. I’ve always saved my files locally within the app and have never had to buy more space. My Creative Cloud storage has always been 0 GB no problem. Recently however, my local files seem to be stuck in a sync loop. Any projects I create I’m unable to rename, reorganize, or delete as it keeps giving an error that I can only do these actions till after synching is complete. Even if I open just a blank document, I can’t delete it or rename it without the sync error popping up. I’ve tried to sign out and sign back in to be Adobe account to no avail. I’ve tried uninstalling and reinstalling the app which only resulted in me losing all of my most recent local
Hi everyone, Is there any setting that allows to make all layers visible at once? I know about the "Hide/Show all other layers" button, but it is often very glitchy, it hides layers and then doesn´t show them back, so I have to click through each layer manually which is a huge waste of time for me as I work on big projects.... So I wonder if there is maybe some other button/setting that I can´t find that can just make all layers visible at once? TIA
Adobe Fresco 7.4.2 on iPad Pro M4 - 26.5 - Local files missing after updateI’m using an iPad Pro M4 with Adobe Fresco 7.4.2. Immediately after updating a few days ago, my document library became disorganized and files appeared to be missing.Symptoms:Several folders that previously contained artwork now appear empty. Many documents have been renamed “Untitled” and open as blank canvases. The Home and Recent views contain lots of blank “Untitled” documents and are missing recent artwork. Documents are out of order. After force quitting and restarting Fresco, some missing files reappeared, and some folders repopulated with the correct artwork and thumbnails when I pulled down to refresh them. However, around lots of documents still appear to be missing.Additional information:Adobe Fresco is still using 22.1 GB of storage on my iPad. My Creative Cloud storage is full (0 GB remaining), but it has been full for many months and everything worked normally until this update. I have not uninstal
The Adobe Fresco application frequently crashes during use. This issue has undergone rigorous environmental troubleshooting (including a clean official OS, latest hardware drivers, and the latest version of Fresco), ruling out common causes such as third-party software conflicts, system corruption, or configuration errors.Conclusion: After analyzing the crash dump files (.dmp), I believe this problem is caused by a bug in the WinUI library that Fresco depends on. The specific call stack and error information match those in this GitHub issue:https://github.com/microsoft/microsoft-ui-xaml/issues/10802 I sincerely request your team's engineers to collaborate on pushing for a fix for this bug.dmp file: Fresco.exe.6104.dmp
Hey! Today I opened a drawing with an animation on it, only to see that the document was completely blank. Checking the timelapse, it is the correct drawing and it does have the whole animation saved, but all of my layers are deleted and it looks like a completely empty canvas. I tried reverting it to a previous version, but that was empty too. Please help asap, I would like my drawing back
Hello Adobe Support, I’m experiencing a serious issue with Adobe Fresco on my iPad Air 11-inch (M3) using an Apple Pencil Pro. When I try to draw short, quick strokes, the lines sometimes appear as dots. Longer strokes can be drawn without issue, but if I try to draw quickly, only a dot appears.For example, when writing the Japanese character “え”, the first stroke becomes a dot, while the second stroke is drawn correctly. This happens with all brushes in Fresco. However, in other painting or note-taking apps, I can draw short strokes normally with the same Pencil. I contacted Apple about a potential Apple Pencil Pro defect, but they confirmed that since it works fine in other apps, this is definitely an Adobe Fresco issue. For reference, I previously used an iPad 6th generation with the original Apple Pencil (older model) and did not experience this problem. I rely on Fresco for my daily work, and this issue severely affects my efficiency. I also found tha
Hello, yesterday I was for some reason logged out of my account on Adobe Fresco. (I hadn’t used it for 2 weeks max.) After I logged in almost all of my documents which I believed to be saved on the cloud were gone. I don’t get it since they always synchronised and they never just disappeared. Even after I had to create a new account they were still saved so I never believed that they were not properly saved. Is there any way to get them back or are they gone forever? :( I already tried logging in multiple times it always stayed the same… please help
Two days ago, when I opened the app, all the brushes I had added from the "Discover" section had disappeared. I'd been using them for months and this had never happened before. I thought it would be fixed simply by reinstalling them, but I've been waiting for two days and they haven't installed. It just says "Adding..." but no matter how long I wait, no brush pack installs. The default brushes work, although sometimes the brush names disappear and only the sample line appears. I don't know what happened, and I don't want to uninstall and reinstall the app because I'm afraid my work will be lost. What should I do? (I have the Windows PC version)
Halftone brushes are glitching.If I tap the pencil once,like a stipple they work,but I can't draw a line.if I use my finger they work fine.I've tried resetting the brushes & adjusting the pencil pressure.only effecting my Halftone brushes
Since the last update, I can‘t adjust the controls anymore for the Apple Pencil in the input settings. I can‘t choose what happens with a double tap or a pen squeeze. When I squeeze the pen, the last used brushes menu pops up, which is basically useless since I can’t see the names of the brushes. Previously the colour selection also popped up. For the double squeeze basically all functionality is gone, it doesn’t do anything anymore. The controls of the Apple Pencil are useless if the App doesn’t let me customise them. I wonder if this is a bug on my App or if these features have just been removed in the last update?
Can you please provide me the link, where I can download Fresco Version 4. I have tried to install the newest version, but it crashes. I really need a version which works. Thank you.
deleted, have fixed this
Beim letzten update von fresco können Schriften nicht mehr in Vektor umgewandelt werden. Einzelne Schrift erscheint dann um das 2-3fache vergrößert und an falscher Position. Fließtext wird in EINER Zeile größer dargestellt, alles übereinander. Ich benutze ipad pro OS 26.6 und ipad air OS 26.5.2. Auf beiden Geräten funktioniertdie Umwandlung der Schriften in pdf-Datei nicht.
Hi everyone,I'm encountering a persistent issue with Adobe Fresco. Here is the exact sequence of steps I follow:1. I open Adobe Fresco on my device(iPad pro).2. I click the "Sign In" button and enter my Adobe ID (email) and password.3. The app shows a message that login is successful, and then I wait for a moment.4. A small loading/processing window appears briefly and then disappears.5. Immediately after that window disappears, I get an error notification saying: "Your account does not have the required permissions" – and I cannot proceed to use the app.I have already tried restarting the app and rebooting my device, but the same error occurs every time.
My photo icon is missing from my tool bar? How do I add it?
I’m using free Fresco on my ipad pro 13 inch. I’m supposed to have 5gb cloud storage. I recently got told it was full but after some cleaning up, I realised the rest of my remaining files only amounted to less than 1gb storage. Still, Fresco says I’m using 4.7gb storage.So where is the other 4gb coming from?Things I tried that didn’t work:Deleting brushes Permanently deleting files on the cloud storage website Signing out then back into my accountHopefully someone solves my issue soon. I’m an art teacher and use this app to teach students due to its features and accessibility, so it’s kind of an important issue.
I’m using the free version of Fresco on my ipad pro 13 inch. I’m supposed to have 5gb storage and it said my storage was full, but after cleaning up I found out that all my remaining files only amounted to less than 1gb and the cloud still says I’ve used up 4.7gb.So where’s the other 4gb coming from?Things I’ve tried that didn’t work:Deleting brushes. Barely cleared up any kind of storage Signing out then back into my account Permanently deleting files on the cloud storage websiteI hope someone helps solve my problem soon. I’m a teacher and I use this app to teach students so it’s an important issue to me.
Like and it’s making me so frustrated. Just imagine how it feels to work mad long on something just for it saying, “YoU cAn’T oPeN tHiS” for a stupid reason, sorry not trying to be rude but..
Like and it’s making me so frustrated. Just imagine how it feels to work mad long on something just for it saying, “YoU cAn’T oPeN tHiS” for a stupid reason
Windows 11, Adobe Fresco 5.7.0. "Import and Open" no longer opens JPG, JPEG, or PNG files. The file picker closes immediately after selecting an image. Dragging images into an existing canvas works normally. Reinstalling Fresco, resetting permissions, changing file associations, and testing different images did not resolve the issue. The file picker does not show recent downloads, and the folders appear to be empty when clicked on. I was able to import properly only once upon installing Fresco and it has not worked yet, even when trying to import that same JPEG. It allows me to search up the name of the file, but when I press Open it simply exits out of the file picker back to the Hime page without doing anything.
Hi,I see that some people have an icon for changing brushes while in full-screen mode on YouTube. However, I don't have any tools available in version 7.5 of Fresco for iPad. Was it removed?
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