Fresco

Why is it that I don't see the shapes that I created on Adobe Capture in my Adobe Fresco app? It shows shapes from previous projects but the new shapes that I create take long to pop-up in the fresco app. I've been waiting a few days and they still haven't shown up. 

Dear Sir / Madam, We are a school IT techincian. We have brought Creative Cloud All Apps for K-12 - Shared Device License. Student cannot login Adobe Fresco: Painting Studio (v3.9.1) in iPad. Error message: Access denied You do not have access to this service. Contact your IT administrator to gain access. We try to login Creative Cloud first and open the Fresco. It is still not work. It the past year, student can login Fresco. I don't have ideal to solve the problem.  Thank you! Lou Yeung [Renamed by Mod]  

It's few months from now I'm experiencing troubles with touch gestures while using fresco with the pen.It's seems that pinch and double touch in general (undo, zoom, rotate, move) stop working for minutes as soon as the pen touches the screen.Then it would start workng again to stop as I use the pen.This make working quite impossible!I've tried uninstall and reinstall Fresco. Didn't change anything.The problem is getting worse as time goes by and I've tried everything, including updating every graphic or touch driver on my surface book.Need help!Thanks [Renamed by Mod]

FRUSTRATING: I have been trying to send a file I tweaked a little from fresco (which has a mix of vector and pixel layers) to my desktop. When it imports it merges all my layers together and I can't further edit it on my computer. Help it never used to do this and I can't figure out a workaround! I saw someone say something about an "experimental simplify" setting but I can't change that.  

We would like to install Fresco onto a classroom set of Windows desktops to be used with tablets that we own (that run off the desktop). We know that we can have it downloaded as an app onto the desktop but our problem is that each time a new pupil uses that computer they need to download another copy of the app. Apparently, that will kill our computers pretty quickly! Is there anyway that we can have Fresco installed in a similar way to Adobe/Photoshop etc where we have the programme on the computer and then the pupils save their work to the Cloud? We really want to use Fresco with our Graphic and Design pupils - particularly as we use  the other programmes in the Creative Cloud. Hopefully there is a solution.... I'm not a computing expert ... but can pass any info on to our IT installation guys who are a bit stuck with this at the moment! On behalf of Debs

Ya no me permite exportar los archivos con AirDrop desde ninguno de mis disponisitivos. Antes lo hacía perfectamente , exportaba archivos PSD desde iPad a la Mac  a través de AirDrop , pero ahora dejo de funcionarme podrían ayudarme ? graciaslucia 

Exactly as the title says. I was organizing all my documents so I made a folder. I added all my relevant stuff to the folder. I open a few other documents and now they are above the folder. so to make the folder pop up at the top I renamed it. I closed out of the app and now the folder is empty and I can't find any of the documents i put in the folder. Please help [Renamed by Mod]

Mi pregunta es muy sencilla: Para que te sirve un archivo .psdc? Aparte de solo exportar a jpg en baja resolucion. Que utilidad tiene? Gracias y un cordial saludo.   os envio mi ultimo dibujo. IDEOLOGÍAS OPUESTAS se titula. [Renamed by Mod]

Hello! I feel like the color wheel options in Adobe Fresco need to be expanded based on how many different ways artists have of working with colors.   for example, right now there is no way to go "across" the color wheel because the hue selection is on the outer ring. The selection for hue (color) is on the outer ring where the selection for shade/tone/tint (black, gray, white) is in the center. In my opinion, we would have the option to switch these two. The selection for hue is in the center, and tint, tone and shade are on the outer ring. They way fresco is set up now often confuses me because of the way I learned color theory. I know others maybe learned the way the UX was originally set up, but for the team to keep an open mind that color theory is very complex and people need options as they have learned a million different ways.   Thanks for your time! see example below Adobe fresco   color wheel alternative     [Renamed by Mod]

Error: "-Adobe Fresco is not yet compatible with your graphics card." Uhh...

Hi. in Adobe Draw I drew and the lines were corrected automatically, now in Fresco I can't do it and it takes a long time to create a good line, any idea to correct the drawing line??

hi, I'd like to take a library's brush and change it in a rubber, as the same I do it in photoshop.

I made a handwritten font in the app 'Fontself' on my iPad Pro. I imported it as an otf-file in Fresco. Later I changed the font and imported the new one, but I am not able to remove the old one. I red the instructions on this support community but that didn't help. My fonts are not visible in the fonts in my Creative Cloud (only in my personal files). How can I remove the font so that it is not available in fresco anymore?

The Hide Layer and Reveal Layer are not working properly.  When I select Hide Layer and use a brush on the mask, it paints red on the mask and does not hide anything.

I imported some brushes from files downloaded before from adobe webpage. But I canˋt find a way to delete them after testing. What can I do? Also I'm missing the functionality to rename the brush set.

WHY IS FRESCO NOT available for laptops and wacom tables !!!???

Hey all, hope you can help a frustrated artist figure this thingy out! When I produce artwork in fresco and then export it I'm having trouble getting a file size and type that I can use on printify or Etsy. I'd like to attempt to begin selling my work, but this is holding me back! I've tried all of the standard export options and on multiple files that are more or less complex. Halp! If ya can thank you! (Sample file attached)

Hi All,I'm hoping one of you groovy people have solved the issues I'm struggling with.I've upgraded to the latest driver for my graphics card, AMD Rareon Pro WX 4100.I'm bang up to date with Windows 11 patching.Still seems Fresco is incompatable, cites graphics driver as issue.Is an AMD Rareon Pro WX 4100 card supported?Am I missing a config step?Many thanks.

Hello. I´m new drawing. I would like to know that resolution i should you to draw if i want to print it in a big piece of sheet. I mean, i know i have to use 300 ppp but what about the pixels?For example, I draw using 2100x2100 pixels and 300 ppp. Is that good if i want to print it in a big piece of sheet?

Can I use layers in Fresco the same way I use layers using Illustrator? I want to combine an Illustrator file with a Fresco file to use in After Effects. Can I use both as a combo to create an animation vid with?

I just updated to Fresco 4.0.0 during Adobe MAX in the past 2 days (Oct. 18-19, 2022) after seeing exciting demos of the product. I now can no longer get Fresco to launch. It crashes every time I try to open from my CC (full plan, all apps) app - which is also up-to-date. UPDATE: I just uninstalled Fresco 4.0.0 and tried to rollback to the previous version (3.9.0). Now that version no longer launches either and immediately Crashes when I try to Open from CC. Can someone pls help me troubleshoot? I wanted to create some overlays using live watercolor brushes to use for a current project in Ps. Also - Adobe - can some staff person pls check the Win installers on CC to be sure something buggy didn't get posted for Fresco 4.0.0 & 3.9.0. Thx. My system info:  Windows 11 Pro desktop PC. AMD RX 6800 XT. Intel i9 12th gen. 64GB RAM. System is new as of 1-2 mos. ago. Here's a snip of the Error Msg I get each time Fresco crashes since the update a day ago: 

I have tried to export my drawing out of Fresco as a both a jpg. and a png., but when I go to open the downloaded version, it says that the file cannot be opened as the file type is unsupported or the file is corrupted. I am not sure if it is a problem with the computer or a problem with Fresco, but how do I get this to export properly?

As indicated in the header. Is this possible or does it have to be converted to a PSD first?

I got the iPad Pro over the summer and began using this app around then on my personal account.  Since then I have canceled my subscription because my school offers the same package for free.  I signed in on my school account to start transferring projects in and noticed this bug where the images are much smaller than they normally are.  I realize it's not a big deal but like it is just something that annoys me so I thought I'd post it here rather try and get rid of it than keep noticing it.  I've tried just uninstalling and reinstalling and I've searched my settings and here but haven't found an easy fix.  Reference image attached below of what the file looks like now.  Sorry to take up time from more important bugs with this trivial one.

I think the Auto Save feature for files saved to the Adobe Cloud is a great feature! ...except when It's not.Sometimes I need to turn it off for a while or on one cloud file.Because of Fresco's file pixel size limit when i'm working on files for Webtoons (ie file size 800px X89000px) I have to break it up into 8000 px max file size chunks to bring it into Adobe Fresco. That's like 9-11 files that I have to chop up and save to the cloud. I find saving them using the Adobe cloud and transfering them back and forth between PSD and Fresco the best way curently.  That all works except when It takes a bit more time on one part or another during the process and Adobe saves the file before I'm ready and causes me headaces.Can I turn this OFF on certain files or just for an hour and it will turn it's self back on?thanksps you could also try to work with the file sizes that are needed for webtoons to make this easier too