Have you guys moved to other region/country recently? Or maybe used VPN? Cause I moved to Western Europe recently and maybe they have different plans for different regions?? I don't know really, just looking for any explanation...
By @Maria_Markevich5842
Moving to a different region will affect your plan at the next renewal, not in between. There are very few countries (Iran as an example), where your plan won't work anymore.
This is by experience information: Redemption codes are indeed region locked, and redemption only works if you are located in the correct region. However, I suspect that the codes you get a a contributor are not region locked, so they work anywhere, where Adobe does business. It may be impossible to redeem the codes, however in some regions.
I know that some people (ie from Bangladesh) had issues with redeeming their code. But that is at the redemtion level, not at the standard working level. At the working level, there is no difference between a prepaid plan and a free plan or a plan you can buy on Amazon, just to give you that example.
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