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I had purchased Photoshop Element & premiere Element vide my order no 12329415605.The downloading link sent to me on my E mail which is showing error as ACCESS TOKEN NOT ISSUED.Kindly tell me what is this. Please send me a fresh link to download.
In a 90 minute video of a recent Asia vacation, I put in titles throughout. Then I used smart trim to edit the video. When done all the titles had moved to other clips in the video. Is there any way to get around this or is it required to trim first and then add titles? Also, once a title is inserted, is there a way to remove or edit the text of the title?
Hi there,My issue is not with the exporting process itself but more so with the fact that upon exporting my video the file/clip says that my timeline / what I created is an 8 minute video when on my timeline the only media I have on it are 47 seconds worth.Now I did originally input up to 8 mins of media on my timeline but quickly processed through it and slimmed down to the needed 47 seconds and then applied all my effects etc. I did not imagine that these 7+ minutes of media I deleted & closed the gap on would still somehow linger in the timeline invisibly. So from my perspective even though my timeline is slimmed back to 47 seconds the original 8 minutes worth of media I had put on it to begin with seems to stick with it upon exporting. Once you play it after exporting it my video plays great for 47 seconds and then for about 7 minutes its just black.My question is how to do I somehow trim 7+ minutes of invisible timeline off my video so that the needed 47 seconds are all my mov
I bought my son a polaroid cube for Christmas a year ago, and for a year it has largely remained unused because of issues with the sound. There is no sound on the videos when we open the origin file on the PC. The only way we can get sound to work is to open the file in Windows Movie Maker, save as a new file, and then it will work and the video will play with sound.A few months ago my son got Premiere Elements and I was hoping Premiere elements would be able to handle/process these files. It does not. We get the error: "The importer reported a generic error" and it can't open up a file directly from the Polariod Cube at all. The work around I've found is to open the file in Windows Movie Maker, save it as a new file, and open this new file in Premiere Elements. However, my son is 10 and he doesn't want to bother with this extra step, so he continues to ignore the cube and not use it. Does anyone know of any type of update I might be able
I receive the same error message each time I try to download and insert music in a video. The download (approx. 9MB) starts and then "The download failed. Either the server is currently unavailable or your computer is disconnected from the internet. Check your connection and try again."Well, its not the internet connection. Help pls.
I am trying to install the trial of the Windows version of Premiere Elements 15. I am running a Windows 10 Pro VM in Parallels on my Mac. I download the install file and double-click it. The progress bar fills up and then it says "Insufficient disk space. Please check minimum requirements and free up disk space to try again."My WIndows 10 VM has 74 GB free, and the host Mac has 61 GB free.I would really like to be able to install this software to try it out. Any ideas on how to fix this?Thanks,Mike
I know I am running a really old version and it isn't cloud based, but it still works on my Windows 7 system.I built a new system and loaded Windows 10. I installed premier elements 9 and it did install and seems to function, except for the crucial part of loading media to work on. Any other crazy cheap folks out there doing this? If so let me know if it is possible to load media to edit.Thanks[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved from Premiere Pro to Premiere Elements... Mod]
I have been using PE12 [in Expert View] to successfully edit video for several years.Now I want to add a grid to help align a cropped image on the upper video track with the lower video track in the image below:Web searches usually suggest Edit / Preferences / Grid etc but this option is not available. Can anyone help,Doug
Just bought Premiere Elements 2018. Edited two minute video with no difficulty. Audio and video are fine. But I can't render, and when I try to export, only the audio is exported even though the program notifies me that the full export have been saved. Please, help!
Have Premiere Elements 2018. When I import a video there is no sound track. However, if I import the same video into Premiere Elements 11 the sound track is there. Any idea what I am doing wrong?
I cannot name how many times my adobe has timed out as "not responding". This not only happens when I am trying to do a lot at once (which even when I am, it should not time out continuously) BUT it happens at random times when I am doing one SMALL thing in editing. I am extremely unsatisfied with this program. I would appreciate some reasoning as to why this happens each and every time I go in to edit at least one. Many times it has caused me to lose work. I need an explanation. I have MacBook Pro laptop.
I have saved media as MP4 using the Window's 10 Game bar.When I load the files into Element 14 the video doesn't display even after a render.Is this a codec issue?David
I've got Adobe Premier Elements 11. Wanting to access Smartsound. I've downloaded the zip file as per instructions and navigated to Step 4, Smartsound, but Sept 5 instructs me to double click setup.exe -- which doesn't appear in the dropdown. Various other mentions of setup in the dropdown (that don't work) but no setup.exe. I'm now getting a little "Use smartsound" box in the music panel when I open Elements 11 but that sends me back to square one -- instructing me to install Smartsound. I've gone round this loop three times now. Help!
Hi,Could you help me please ?last year i bought and downloaded Premier element 15.I would like to know if it's possible to update premier element 15 ?If YES ow to do that?.thank you
In Dec 2017 I installed Photoshop Elements on my computer. I upgraded from a previous version. This month, I installed Elements Premier. Now my Photo Editor will not engage. Should I uninstall the first Elements? Would Elements Premier then engage Photo Editor? I have read many pages on the two but it does not say if you need to uninstall before upgrading to Premium. I am desperate to get back my Photo Editor, as well as the new features.
Hello to anyone who can help in anyway I have had Adobe Premiere Elements 13 for a couple years. I bought a Windows 10 laptop when they first came out, and ordered the program along with the computer. It has always worked so well, and I love it. But, I went to use it yesterday, and it works fine until I go to select how I want to save the video (either to the internet, the computer, to a phone, or others). Once I select a place to save the video, the whole program freezes up, and it comes up with a notification that basically says it won't save the video. I've tried restarting the computer, updating the program, and connecting the program to the internet so I could save it directly to Google. None of that has worked. This makes me really sad, because I really like to edit videos, and I was supposed to be presenting one I've been editing for a week, tonight. If anyone has any ideas, those would be greatly appreciated. Or, if yo
I just bought the program two days ago and installed it yesterday successfully but, when I go to open the app I get an error pop up that says"We are sorry but you are in country where software distribution is restricted by U.S. law. This application will now Exit. Please uninstall this from your computer."I don't understand why this is happening. My pc meets the specs and I have re-downloaded this program 3 times to make sure. Please help
I just bought this program two days ago from Best Buy and downloaded it yesterday. The installation was successful but when I go to launch the program it gives me an error message."We're sorry, but you are in a country where software distribution is restricted by U.S. law. This application will now Exit. Please uninstall this application from your computer."I have unistalled and redownloaded it 3 times to make sure it wasn't just a glitch. Please help
Hello I am unable to add videos or images into premiere elements 2018 without it crashing.the crash information is as followsProblem signature: Problem Event Name: APPCRASH Application Name: PremiereElementsEditor.exe Application Version: 16.0.0.0 Application Timestamp: 59aad286 Fault Module Name: ImageRenderer.dll Fault Module Version: 11.1.0.0 Fault Module Timestamp: 59aac083 Exception Code: c000001d Exception Offset: 00000000001e2bd0 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 90e4 Additional Information 2: 90e48e27c4f82019f62a47af90f8960a Additional Information 3: 8e72 Additional Information 4: 8e7247f8d36bc3d86f528414bb988628I have tried uninstalling it and reinstalling it but it does the same thing.it happens with both new and existing projects.Does anyone happen to know how to fix this?--- Edit --- Looks like Photoshop opens but the organizer is crashing now t
Using Adobe Premiere Elements 12Shot film at 16:9 but when loaded to "Project Assets" showed up as 4:3. Is there a way to convert it back to 16:9 on the time line.Thanks,Gil
I purchased Adobe Premeire Elements 2018 and installed it successfully. I am able to open the launcher but when i try to open the video editor it gets stuck on a loading screen that says, "Loading PlayerMediaCore.prm". I never does anything after that, just sits there loading...System Specs: Windows 10 Inter 17-7700k 4.20 GHz 32.0 GB of ram Nvidia GTX 1080 8GB
Hey!Gloednieuwe pc, sneldraaiend en met serieuze grafische kaart. Installatie premiere elements 18 vlekkeloos geinstalleerd!Maar bij de voorvertoningen gaat het telkens mis! Geen voorvertoningen, programma blokkeert... Iemand kwam kijken en probeerde alles maar besloot dat er een fout zat in het programma. En nu? 85 euro...
I thought it would be great to record my videos in 4k, but think it was a mistake as the files are huge and finding a simple way of compressing them is difficult. Would therefore like to export using one of the presets, eg 1080, but the presets don't allow (or I haven't found a way) for mono audio rather than stereo. If anyone has any ideas, I'd be grateful. Always used Free Video Compressor, but assuming this app won't accept 4k as it's not working. Thanks
Hi, I'm experiencing a problem with Adobe Premiere Elements, and I was wondering if anyone could help me.When I insert a clip into a project, the audio works, totally fine, like how it was supposed to be. But, whenever I split a clip into multiple parts, the sound for BOTH parts of the clip cuts out.I go to Expert, and it still shows that there is sound on the Sound 1 track, but there is no sound to be heard.My sound is on and is at a volume, and I have set the Sound Device to the AISO driver, per the instructions listed here No sound during playback And it still does not work. It does NOT cut out the sound if I put a second clip into a project, it only cuts out Can someone please tell me what I am doing wrong?
I am using Premiere Elements 14.0. I created a movie (MPG) and saved it to my hard drive. It is 11GB in size and runs well. I copied it and tried to paste it on a 32GB flash drive (USB3.0) and received the error message that the file is too large for the destination file system. I do not understand how/why this is happening. I want the movie on the flash drive so it can run on my electronic picture frame. Any help would be appreciated. I have no problems pasting it on my 800 GB external drive (550 GB free). The flash drive checks out OK and allows me to paste pictures on it but I only tried a 2GB paste. Thanks in advance for assistance.
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