Premiere Elements

I can't figure out how to make a square video for facebook. How do you change setting to get square instead of wide screen.

Can't hear audio! OK. Mute is OFF. All tests are fine for audio and speakers. I can hear sound on things outside of Premiere. I see the audio levels of my video indicate sound. But I can't hear anything. Would love some help.  ....Susan V

I just picked up a 2009 Mac Pro with el-capitan 10.11 will it run elements 15?

Hi,Needing help with registering my serial number for adobe photoshop elements 15 & premiere elements 15 Student version. My serial number is only 19 numbers long not the standard 24 numbers long. Can anyone help me find where I can register it as all the instructions on the packing is old and the website has since changed. Tia!Brodiee[title edited by mod]

I cant believe after spending £70 on this stupid program it doesn't even have the most basic of functions for video editing. I recently changed from corel video studio as I was caught up with all the flashy advertising about this product.First off their is no gallery like in corel VS where you can move clips from the video you are editing. So that you can move them and slot them into your video as you are going. There is the media gallery and Project assets gallery but you cant move clips you have split into either of those.But worse off and probably one of the most basic functions is being to lock an audio track so that everytime you edit the video track it doesn't alter the audio. I have looked everywhere and cant seem to be able to find this function. when you click on the help button it just tells you about premier pro.I am so annoyed I have bought this program which is so basic it should be free!!!!!!!!!!!!!!!!

I am really mad, I don't use Premiere Elements very often, but ever since I installed Photoshop and Premiere Elements 15 it crashes right after starting the editor. Organizer and Photoshop editor are running fine. What can I do? Regards,Susanne

I can not record audio/voice overs with my Samson Meteor Mic and Premiere Elements 15.After 1-2 secs I get this horrible and loud feedback sound, check out this video I madeAudio problems with Adobe Premiere Elements 15 - YouTube Using Windows 7, checked my audio settings in the control panel.Even lowered my microphone level to under 50.The super frustrating part is that my setup/mic works just as it sound in Videostudio andPowerDirector. This is making me think it must be Premiere Elements, the program or settingsin the programs.Anyone ever have this problem and can give me guidance?Thank youSteve

On a new clean installation of Elements 15, I get a message That "Elements 15 has stopped working and that Windows 10 has closed the program"  Any Ideas.  I see a Lavasoft module is mentioned several times.  Thanks for any help.Event log reads:Log Name:  ApplicationSource:    Application ErrorDate:      5/28/2017 11:49:17 AMEvent ID:  1000Task Category: (100)Level:     ErrorKeywords:  ClassicUser:      N/AComputer:  PORTABLECOYOTE2Description:Faulting application name: Adobe Premiere Elements 15.exe, version: 15.0.0.0, time stamp: 0x57cd43cbFaulting module name: LavasoftTcpService64.dll, version: 2.3.4.7, time stamp: 0x555dc671Exception code: 0xc0000095Fault offset: 0x0000000000008902Faulting process id: 0x3590Faulting application start time: 0x01d2d7d2556f8d7eFaulting application path: C:\Program Files\Adobe\Adobe Premiere Elements 15\WelcomeScreen\Adobe Premiere Ele

HiI have tried to reinstall Photoshop / Premiere Elements 13 onto my newly purchased computer from the software download card. The Photoshop Elements works fine but the Premiere Elements application will not open at all when clicking on create a new project.Please help.Thanks

is there something that I need to do for premiere to start on windows 10

I export photos from Light Room into a folder on my HD. The photos are renamed (name001, name002, etc) When I add these photos into Premier Elements 15, they are not loaded in sequential order. I want them to be in chronologic order so that I can easily place them on the time line. How can I do this?

Hi,I can't see to find how to loop the gif that I created.  I can see to speed up but not to loop.Thanks!jd

I have almost finished my DVD project when I decided to add narration to my project. I have already added photos, music, and comments to my project and now want to add narration. I know that I can "unlink" my audio and video timeline so that I can alter them independently so can I do so with my narration. I do not want to add the narration and then have it affect the rest of my timeline.Also my audio files are mp3 and m4a, my narration are wma files, will that be a problem?  I am using PE12Thanks

I have been using Adobe Premiere Elements 13 almost every day for the last 2 weeks with no problems.Last night (22/5/2017) Windows 10 did an update. Today I am having problems with Elements.I can open a new project and load videos and then add them to my timeline. But, when  I try to play my  videos I either get sound and no picture or Premiere  freezes and will not respond.Videos that I edited the day before the Windows update  will run perfectly on other software but will not run on Premiere.Anyone got any ideas                        [Moved out of the Lounge and into a product-specific, support, forum - moderator]

Hi,I would like to make a gif file using Premiere Elements 15.  Is this possible?  If so, how?Thanks.jd

Today (where I work) I was installing Photoshop Elements 14 and Premiere Elements 14. I have separate license keys / serial numbers for each product. I entered them when asked and both installs continued and succeeded. I commenced the installs using the Trial Period option and input the keys when asked. In Photoshop Elements 14 I can see under HELP-ABOUT that it shows the product is properly licensed. I am trying to find a similar evidence of license key status for Premiere Elements 14 but I cannot find it via any of the menu options. How can i see it in Premiere ? I don't want to deliver a new PC to an end user and find that 30 days later it will expire. I had separate keys for the 2 products - I can see evidence of entry in one but not in the other. Any suggestions ?

hello i am new here,for the first time i uploaded a video from pr elements too YouTube i went well.nou i want too upload a nother one,rendering went o.k but by uplaoding it stopt at 98% by an error.i tried it 3 times but stil the same problem,then i tried too uploade it too facebook pr elements startedand broke it of ride away.Does anyboddy no wat the problem could be.i am from the Netherlands so excuse me for my bad english p.s The settings in YouTube are o.k i can place a video longer than 15 minutes.                                                                        

I'm new to PE, using PE 13 to create four related videos. I want them to have consistent titles at the beginning, just with different text and images. In other words, all would be X seconds long, using the identical music for audio, the same fade-in, etc. Using the first intro as a starting point, I would swap in a same-size image, and change the text within the existing format.I tried renaming the file and deleting everything after the intro, but apparently I can't import one .prel file into another. Do I REALLY have to create each of the other three from scratch?

I downloaded Photoshop and premiere elements 15 in February and it has worked as expected until this week. I was working on a project Sunday - when I went back to continue working on it Tuesday, it wouldn't open the project. The Premiere elements program just shows it is loading (usually starts at somewhere between 60-80%) and then freezes and becomes unresponsive. I also tried starting a new project and the program becomes unresponsive. The only solution is to end the task.I have uninstalled and reinstalled the program, and that didn't help. I have searched the forums and saw solutions about uninstalling Lavasoft Web Companion (which I confirmed I don't have) and updating graphics drivers (verified that there is no update available.) Frustrating to have an unusable product after only a few monthsSystem Specs:HP Spectre X360Windows 10 Home 64-bitProcessor: Intel Core i5-7200U CPU @2.50GHZGraphics: Intel HD Graphics 620RAM: 8.0 GB (7.88 usable)Hard Drive 256GB SSD (79.1 GB used of 228GB

I have Photoshop and Premier Elements 12 installed om my Dell Computer.  When Microsoft completed the latest upgrade on Windows 10, all of the fonts on my Organizer Home page are no longer readable.  When I attempt to use one of the pull down menus, the fonts are no longer readable.  All of the pictures in my Catalog appear to be okay.  It is only the headers and pull down menus that have been affected.  Any recommendations to correct this condition? 

Concerning Photoshop Element 14Why comes this error when starting to uplod my  file in a new project.It is a    MOV-fil    on 750.000kb

I own premiere elements 11 and was able to use with a third generation i7 with 8gb of ram on a laptop. It ran relatively smoothly and I was able to add FX and change the gamma of shots and change color if necessary.Here on my new computer with a fifth generation i5 with 8 gb of ram and a GTX 940M (2 gb VRAM) I am able to import video, cut video, add one transition if the application doesn't crash on me and also add moving animations. Otherwise I am not able to get any of the application to work. I cannot open the effects tabs, add transitions, add graphics or music or anything within the expert mode.I have read through other posts and defragged my drive and found the correct version of premiere and updated all my drivers. Still nothing works which makes no sense because a machine that is superior to my older laptop and I cannot run a single thing. I ultimately do not know why I paid for this program if it doesn't work correctly on better hardware.Here is an image of what occurs if i si

I am using Premiere Elements 9 and also have the same problem with the sample PE 14. I am on Win 10 with a Radeon HD 6670 video card. Recorded from a video booth as .mov. Even though PE Help says ,mov is a "Supported Video Format" (and I have QuickTime installed) I still get the "File not Supported". The file runs fine in both QuickTime and VLC..mp4 is also supposed to be "supported", but when I convert the video using VLC, PE still won't load it. (Handbrake never finishes converting the .mov.) On a friends Mac the conversion works? GSpot shows no information in the CODEC box for either the .mov or .mp4, so I have no direction to go to solve this problem. What am I not doing, where am I supposed to get the correct CODEC?(Special offer from Adobe to upgrade to 15, but will I still have the same problems importing .mov "supported video formats" and importing songs from my iTunes collection? My Premiere Elements is stalled and I find myself having to return to Roxio (ugh) to to quick vide

I'm having trouble putting text on top of edited video, I don't really want anything fancy...just text appearing when I want it, for as long as I want it, on the area of the screen where I want it, in the font I want it. Can anyone point me to simple instructions, please?

This has happened three times. After I try to put text on sections I have already edited, the video within those sections starts behaving weirdly. First, sections of video start playing UPSIDE DOWN, and other sections appear as if there is a dull colour overlay. What might I have done to cause this?I am also having trouble putting simple text over stills and video. There must be a simple way of doing this...adjusting size and location of text, moving it around the screen, adjusting time on the screen, and making changes. Where can I find a simple explanation of this, please?