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michaelmoor
michaelmoor
Participant
January 4, 2017
Question

Application Error

  • January 4, 2017
  • 1 reply
  • 413 views

I am using Windows 10 and when I download a pdf file and try to "save as" I get a pop-up that says :Application Error. The application was unable to start correctly (0xc000022), Click OK to close the application." This has only recently started. How can I fix?

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    1 reply

    Adorobat
    Adorobat
    Participating Frequently
    February 3, 2017

    Hi michaelmoor,

    Sorry for the delay in response.

    Could you please try checking update for Reader and see if that resolves the issue:

    Launch Reader>click Help>select Check for Updates

    Please confirm the version of Reader DC installed on the computer.

    To check the version, select About Adobe Acrobat Reader under Help menu

    Does the error message appears only when you click Save As?

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