Questions

Hi everybody, I try the functions of Adobe Reader DC 2021(installed on Windows Server 2012 64bit) and I see in the home view a "getting started card" with the information to use the Adobe Acrobat DC. This is a little problem for my company, because not everybody in our company should see this information. Is it possible to deaktivate only this information/frame? Thanks a lot.Ralf

I was sent a pdf and opened it. It has lines on it instead of words. I'm still waiting for the sender to resend me the document. I've tried different pdf readers and they all came up with the lines instead of words. How do I fix this? And I am wondering did the sender write this or is this a reader error.

Is it possible to adjust a setting in Adobe DC to not send the unsigned document to the cced recipients when using Fill and Sign.  I only want to send them the signed version but to save a step in the accounting process I wanted to include them when I send the unsigned document out for authorization.

Adobe Acrobat and Reader - March 2022 updates are Live!!   We are happy to announce the latest release of Acrobat and Reader Continuous Tracks on March 07, 2022, has left the buildings! We are now LIVE.   What's in the update? The latest update of Acrobat & Reader contains: New and Amazing Features. Bug Fixes. Performance & Stability Improvements.   Adobe recommends installing the Acrobat and Reader updates for Windows & Mac Continuous 22.001.20085 as soon as possible.   Note: Adobe is rolling out this release incrementally. To experience the new features immediately, update your Acrobat—on the Help menu, click Check for updates and follow the on-screen instructions to complete the update process.   Bug fixes   Actions Action Wizard not applying Redactions  Browser Clicking either the rotate page clockwise or counter-clockwise with right-click menu does not respond in IE  Export PD

I have Windows 10 64-bit. I had to unstall,because it does not work anymore. The repair did not work.When I use the download to install again, it stopped installing at 90%.I need very badly the Adobe Reader because I use it to read a very important book and stopped me from working. It seems all the fault of Microsoft with its updates which destroys software and printers working

Dear All,I have created a form on Acrobat Reader and add an Excel attachment in it.When i click the attachment it directly opens Excel Spreadsheet. Then after clicking "Enable Editing" button on the Excel menu, i'm able to edit and save the document.However, whenever i share the pdf file with another user, he/she is able to open the pdf but they are able to open the Excel file as Read-Only mode only and they can't make any changes on it.Please see the attachment as well.I have tried a few steps but it doesn't work. Need your support on this issue.Best regards,Huseyin.   

Acrobat Reader has allowed me to copy and paste text (English and Japanese) from PDF documents to other sources, but recently the Japanese text does not paste properly. Characters are missing in the middle of sentences, while it works fine for the English text. When I open the PDF with the "Preview" app, and use the older version of Adobe on an older Mac, it works fine. No changes were made to the settings (including copying permissions on the document). I tried reinstalling, working with a text user account, restarting my Mac with Safe Mode, and contacted Adobe support and Apple support, but have not been successful in resolving this. It would be appreciated if anyone has any suggestions. - Product: Adobe Acrobat Reader DC ver. 2021.011.20039- OS: Mac OS 12.2.1 

Hi, When I print from Adobe Acrobat Pro DC in macOS Monterery, adobe ignores the default print. The default in Mac OS is a HP printer. Adboe tries to print to the non Default a Canon. Note that all other applictions including Photoshop and Lightroom, the degault HP printer is used. Thanks

I am running Adobe Reader DC 64-bit Continuous Release Version 2021.011.20039 on Windows 10. When I try to send a PDF to printer by selecting File-->Print (or any other method), Acrobat Reader closes immediately. No print dialog box appears. I have done the following to no avail:1- Launched Reader as an administrator and tried printing. 2- Tried printing as image, but crashes before this is an option.3- Disabled protected mode by going into Edit > Preferences > Security (Enhanced)   Unchecking Enable Protected Mode at startup > click OK > relaunch Reader and try again. Please help! Rich

BonjourJe suis en train de mettre en place un formulaire pour mon activitéJ'aurais besoin d'une lisibilité sur les numéro de téléphone indiqué dans le formulaire.Je souhaiterais par exemple pouvoir saisir un numéro de type 0102030405 et que lors de la validation , il apparaissent de la facon suivante : 01 02 03 04 05 .Est t'il possible de mettre ca en place. eventuellement via un script ou autre.Merci de vos lumieres 

We need to distribute Acrobat Reader in our company. I applied for distribution license at https://www.adobe.com/acrobat/pdf-reader/volume-distribution.html?readstep ; there was confirmation page saying that I would receive response in 3 days, but none came.I see that I can download the installation from https://get.adobe.com/reader/enterprise/ , but it's 32-bit installation, and I need 64-bit. If I understand correctly, that installation media is given upon license approval.

I'm so frustrated with panning and zooming in Acrobad Pro.  I have the hand tool selected but every time I try to pan or zoom it selects a blue background or somthing else.  Why can Adobe improve the pan and zoom experiance in Acrobat pro??? This is soooooooo frustruating!!!!

Hi i dont really know how to explain what is happening, i will attach a photo. I was able to edit my invite as normal but then all of a sudden when i got back into it and clicked on it to edit it some more it did this. Everything turns black the writing is un readable, i can still edit it but I cant see what i am writing. I can still save my invite and it looks like it normally should. I have attached a copy of what the invite is meant to look like also.I have deleted and reinstalled the program twice, i have made sure its the latest version. I have restarted my computer. I have redownloaded my template and uploaded it to adobe again. Please help!!!!Thanks

Hi, I found this post only for Windows, please don't blame my old mojave it works on all apps. Selected highlighter, keeps showing cursor. I can't post the cursor. Thanks

Hello,I just wanted to confirm with anyone what an Adobe sales representative told me over the phone, that is that Adobe Pro will no longer have the adobe sign feature included ending sometime this year. This man did not put it in writing and didn't give me a definate date. This is dissapointing since I needed to buy a bulk of licenses for the organization I work for.TIA

Hello, I have a problem with Adobe Reader DC (the latest version).The login window appears and disappears in Adobe Reader DC when logged in to Creative Cloud.Creative Cloud is up to date.

We have a third party e-signature solution creating PDF/A documents with certificate containing personal data attached. In some cases we publish these documents on our external web and do not want to show the personal data (name, etc) of the persons signing. We initially solved this by making a copy with "Print to PDF", however this also removed other meta data e.g. the indexing in the TOC, which is very useful in large documents.Is there a way of removing or covering only the personal data in the certificate, keeping the indexing in the TOC?Thanks in advance,Peter

When attempting to print duplex (double-sided) on my HP Photosmart 2600 series printer (which does not have a duplex printing feature) from my workstation running Windows 10 Pro 21H1, I found the Print double-sided item in the Adobe Support Community to be helpful. Scroll about 2/3s of the way to the bottom of the page or search for the heading "Print double-sided using a single-sided printer". Pages exit my HP Photosmart 2600 printed side up. There is no stacker or collator, so the last page printed ends up on top. When I print a multi-page document from Acrobat, pages are printed in reverse order, so that the first page ends up on top when a document is printed simplex (not duplex). That's convenient, but please note that this behavior (printing last page first) can seem perverse when attempting to manually print a document duplex. In particular, the 'Reverse pages' checkbox in the Acrobat Print window perversely causes pages to be printed in the correct (ie, not the revers

Hi,I have a very frustrating daily problem using Adobe Acrobat Reader DC on a Windows 10 PC.All documents are displayed just fine, but after some hours - typically the next day - parts of pages or whole pages of opened documents are blank and an error message dialog like "Problem reading document (109)" or "There was an error reading a stream" or "Insufficient data for an image" pops up. Why not just open the document again? And why throw away the document in the first place?This happens with documents on my network where it's easily reproduced, but I'm not sure if I've experienced it with local files. There seems to be no problems with the network otherwise, I've never seen it glitch or act sluggish or or disappear or anything.Every day when the problem hits me I have to close the documents and open them again, which is super tedious in the new Home/Recent menu and the new worsified Search field. Only one document can be opened at a time, even if many can be selected with the checkbox

Hello together,my problem occurs when I try to open a PDF file, which was send to me via email. The Acrobat Reader shows the following: Error processing a page. Problem reading document (18).If I click on "ok" I can scroll throught the file but half of the pages are empty.Does someone know why? What does error 18 mean?Thank you in advance.

Hello! I have an ACSM file, recently downloaded, and I used Adobe Digital Editions to download its content, so I got the PDF file protected by DRM. I can read it using the ADE programme, but if I try to open it by clicking twice on it, I get the following message (roughly translated into English): "Error opening the document. The plug-in needed to run this command is not available". I'm using Adobe Acrobat DC (64-bit) 21.011.20039 and Adobe Digital Editions 4.5.11 in Windows 11 64 bits. Any ideas? What am I missing? Can anyone help me? Thanks a lot in advance!

Photoshop won't let me do anything at all. Whenever I try to click on anything within the tab it just makes this weird sound. I also can't click on any buttons. Whenever I try to quit the app it doesn't work. I can't move the tab around or close it. All of the drop-down options on the menu bar are grey (implying that I can't click on them). It's acting as if there's another photoshop notification open but there's none. I can't go back to the home screen or open a new file. I literally can't do anything. I can't even close the app.

I have a Dell laptop that I recently updated from Windows 10 to Windows 11.  The reader version that I have installed is Adobe Acrobat Reader DC Continuous Version 2021.011.20039 | 64 bit.  If I have a pdf document open and I try to print using either control-p or select the print file icon I do not get any print dialog box and the document closes.  I have removed and reinstalled several times with no change.  I would really like to know if this is something unique to my machine or if others have had a similar problem and found a fix.  My workaround is to use a program such as PDF Pro but why should I have to buy something as a workaround when printing from Adobe used to work.   

Hello, I have been looking around for a while, but it doesn't seem anyone else has encountered my specific issue. Using acrobat, when trying to copy and paste (and also convert), Japanese vertical pages come out nearly perfect, however punctuation always comes out to symbols, numbers or exclamation points. I'm not sure why this happens, and haven't been able to find a work around for it. Here are the punctuation in general:  「　」、。etc. I'm using windowsI have attatched the PDF.

Hi Guys,is it possible to disable signature verification in Acrobat Reader DC?Thank you and best regardsPaddy