Questions

Tenho um certificado digital, emitido pela Certisign (remoteID - Armazenado em Nuvem). Alguem já conseguiu utilizar este certificado no Adobe Reader? Como posso fazer para conseguir assinar com este certificado digital?

I have a user using a Windows 10 PC opening a PDF using the program they are noticing some pages are missing things like text and colour. The fonts are loading correctly as they will appear in other places of the PDF. I have attempted a reinstall of the program and also tried to repair it with no luck. The PDFs themselves are not corrupt as we can open them fine in Google Chrome and when I open them from my own copy of Acrobat Reader I can read it fine. The attached PDF shows up blank for them.

Hi, We're trying to digitally sign a .pdf document in acrobat reader installed on a Win10 VDI which we access via citrix.smart card reader redirecting working fine (checked in other app) and personal certificates also in place, but when we hit the sign button after selecting the digital ID, nothing happens.we're seeing this with Reader DC 2021.005.20058 Portugues for Windows 10.some tests with english version seem to work sometimes. Any ideias on what might the problem, setting to verify or logs to check? Thanks!Rui

I have made a PDF file with hyperlinks that allow to go to an specific part of that  PDF. In the PDF, those Hyperlinks work correctly on PC but don't work with iPhone/iPad, also after opening the PDFs with Adobe Acrobat for iOS.Could you help me please?Regards.

I opened a pdf  file and being ask to install font pack, which direct me to Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous) .I clicked on the proceed to download button and then click on download now, but the download wasn't start. I have tried on three different browsers but still unable to download. Any other sources available to download this font pack?Thank you.

Já segui as instruções em "https://helpx.adobe.com/br/x-productkb/global/update-operating-system-and-browser.html#fix-error" e ainda não consigo fazer login...Podem me ajudar?

Tengo adobe acrobat premium instalado en mi iPhone, con esta misma suscripción lo puedo instalar en mi pc? No se cómo hacerlo 

We have multiple terminal servers (Windows Server 2012 R2) using Adobe Acrobat Reader DC (version: 21.005.20058) to view attachments in medical record software. These attachments do appear to open in an IE browser.We experience intermittent errors upon attachement opening: There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)Running a repair on the impacted servers does temporarily resolve the issue, but it happens 3+ times a week on various server.I appreciate any ideas y'all have on a more effective resolution than repairing. Thanks much! 

Where can I find an integrity checksum for the adobe acrobat reader dc (i.e. SHA-256) to check if the downloaded file is not modified?

Hi, We have deployed Adobe Reader DC  2100520058 packge to all the machines from SCCM with autoupdate enabled. but users are getting "an error occurred. please check for updates again later 130200" message . Downloading .msp and installing not a good option for global deployment point of view.  I want to fix this. Please help.

I have adobe acrobat Reader DC  (32 bit)   It is not letting me print just the comment summaries   Appreciate any helpMike 

Bonjour à tous,J'ai créé un formulaire de fiche produit avec Acrobat Pro.Dans ce formulaire, j'ai inséré des champs "image" permettant de changer les images en fonction des caractéristiques des produits. Lorsque la fonction n'existe pas les images sont traitées en filigrane (voir ci-dessous).Ce formulaire fonctionne très bien avec Acrobat Pro.Par contre, lorsque je le partage avec des collègues qui utilise Acrobat Reader, les images "filigranne" sont chargées avec une densité 100% et sont très pixelisées, alors que les images "textes" ne posent pas problème (voir ci-dessous les images Micro, Assistant vocal, Contrôle tactile et Réduction de bruit)Est-ce que l'un d'entre vous aurez une solution à me proposer ?Merci par avance pour votre aide. 

Whener i click anywhere in the document i get a dense grid like thing. its like Black & White pixels. if i click again it reveals some part of the document & rest of the document remains the same. Then i have to either close the document or skip to any other page to read it. also i cant copy any content because as soon as i click anywhere it shows those pixels. Attached image. this happens with every document. i re-installed Adobe Reader DC, but problem remains.

Hello everyone, I'm new here and I really need some help... :'(  I'm finding that I'm using ebooks more and more and these come in the .PDF format. I now have many more ebooks rather than traditional physical books.  This is my big worry:That the text in ebooks that are in .PDF files I have purchased and are stored on my local hard drives will be modified without my knowledge and that I would be reading .PDF files that have been modified without my knowledge and therefore learning incorrect information. I also have many .PDF files that were free and completely legal as well and I'm worried about these as well! :'( Is there any way I can make it impossible for .PDF files to be modified/unaltered? Any help would be greatly appreciated. :'(

The "Save to Document Cloud" function in Acrobat Reader has suddenly stopped working today. I get the error message, "Unable to save the file to Document Cloud.  A copy has been saved to your device."  Initially it gives me the usual green message, "Saved to Document Cloud," but a few seconds later it switches. I'm using a 2020 iPad Air, running the latest version of iOS.  I've checked my iPhone, and the issue occurs there too, so it appears to be a problem with the app.I've never had a problem before.  Both Reader & iOS last updated five days ago, I have successfully saved files to Document Cloud since that time though, so it shouldn't be related to the updates.  All files seem to be affected, not just ones downloaded today - I've tried saving files I've previously saved successfully, with no luck. I've tried everything I can think of - logged out of the app & in again, reset the iPad, checked the settings for iCloud & Reader -

 I have full paid version of Adobe Pro DC -- I have 1 app that requires use of Internet explorer and it uses ADOBE reader to open files in the browser- about once a day Adobe updates and I get the following error There is a problem with Adobe reader if it is running-- I have to uninstall reader reinstal and then it works for a bit- is there some way around the uninstalling and reinstalling?

Al guardar el formulario y abrirlo con Reader el marco del formulario aparece en azul. ¿Cómo podría quitarlo para que el cliente no lo vea? Gracias.

Acrobat Reader updated at work from 2021.001.20150 to 2021.005.20058 Prior to the update, I would open a .pdf file and it would appear fullscreen (like it should). Clicking on a link would open a new file, fullscreen in a new window. Closing that window, the original file would be displayed, still in fullscreen. Now, with the update, when closing the new window, the original file is NOT displayed fullscreen. This is bad. I need the updated version to operate as the old one did! With the new version operating the way it does, my touchscreen information system is useless. Our IT person reverted the computer back to the old version and it worked fine, but the computer did an outo update and took me right back to the problem version.

How do I exit the full screen mode, when my windows pc is in tablet modus (=no keyboard)? I tried and tried and tried and searched google... Nothing.Thanks in advance.Holger.

I can't figure out how to Always show page thumbnails in adobe and always show list in adobe.  I think these are in option preference s but I can't fid them. 

TO BY YESTERDAYS POST I GOT A REPLY BY YOUR EXPERT ON MY EMAIL ACCOUNT IN LIVE.COM. I REPLIED TO IT BUT YOUR SERVER REFUSED TO ACCEPT MY REPLY. MY ORIGINAL QUESTION REMAINS UNANSWERED. MY BROWSER LETS ME GET INTO THE WEB SITE AND LET ME GET TO THE LIST OF PDFS. IT ALLOWS ME TO OPEN MANY BUT NOT ALL. THOSE THAT IT CANNOT OPEN I GET THE MESSAGE ' THIS PDF PORTFOLIO CAN ONLY BE OPENED BY ACROBAT X OR ADOBE READER X, DOWNLOAD IN FROM ADOBE.COM' I HAVE ADOBE READER DC INSTALLED ON MY DESKTOP.  THE REPLY FROM YOUR EXPRT WAS THAT I SHOULD DOWNLOAD THE FILE ON MY DESKTOP AND THEN OPEN IT THRU THE READER. THE WEBSITE DOES NOT ALLOW THAT. IN MY REPLY I REQUESTED IF YOUR TEAM EXPERT COULD CALL ME ON MY CELL [PII removed by moderator] TODAY BEFORE 7:30 PM EST AND GUIDE ME ON THE RIGHT PATH

I have several pdf files, each pdf file has excel format file as attachments, I would like to search the content of those excel attachments within pdf files. I tried to use advanced search function in adobe reader, but it didn't work: even though those excel files contain the content I search, it showed me no results were found. Thanks in advance.

Hello everyoneI work as an IT support at a IT company. Several of my clients are now experiencing issues when downloading the Azure Information Protection (AIP) plugin for Adobe Acrobat Reader. They are running version 19.008.20071 of Adobe Reader which is the newest Danish version on the Adobe website. It seems like the AIP plugin has issues detecting the installed Adobe product. I get an error as seen in the attached file:"Installation failed because the required product could not be found on system. Please make sure that required product of supported version and track is installed before running the setup again."I am running Windows 10 Enterprise v. 1903It works fine with version 19.012.20040 and with the English version 2019.012.20036. It also works with the newest version if the plugin has been installed with a previous version before installing the newest version of Adobe Acrobat Reader.Any solutions? This is really important since my clients and I cannot access crucial conf

Hi AllWhen attempting to print architectural A0 layouts the program freezes and then crashesThe files are noormaly around 10mb + so are large files.The program is slow to load the drawings anyway, and struggles to pan with a good refresh rate so if anyone has solutions for that as well it would be appreciated.I've attached a photo showing the progress bar, after this if you click on the drawing it freezes and then needs to be force closed.The only other thing to not is sometimes it progress to 'Flattening' and then crashes. Any help would be appreciated.Thanks  

This seems to be an old problem which many people have never figured out how to solve.  Adobe Reader DC used to work fine on my W10 desktop PC, but suddenly, even though I haven't made any changes to my system, it always crashes with no error message after about 20 seconds. I have tried every solution I can find on the internet, including updating Adobe Reader PC to the latest version, uninstalling it and reinstalling the latest version, running Repair Acrobat Installation while no other applications are running, turning off protected view, launching Distiller AD to check if Acrobat DC is activated, and several others.  If you can find a solution suggested on the internet, I have almost also found it and tried it without success.  So now Acrobat DC is useless to me.  Has anyone ever found a solution to this that actually works?