PDF fillable form not displaying field data

My quick fix is to add an extra character to the filed with an issue. Tab out of that field and the data stayed visible for me. I then went back to the field and deleted the extra character.

The problem still exists.  I am having W-9 forms filled out for contractors and i can view it in chrome, but I can't see it in adobe.  I have to print to pdf again to make it usable!  It's so inefficient.  If anyone has a different fix or setting, please post.

June 2023 - The problem still exists. I reported this issue to Adobe support but no luck. Just to compare, I installed Foxit FREE pdf reader and there is no issue at all. A FREE software compared to a $25 MONTHLY SUBSCRIPTION! I don't know why Adobe hasn't solved this issue until now. It's been a few years. Creating a vaccine for COVID is easier than Adobe solving this issue. HAHA! ^_^

Morning there.

Yes, still having that issue, using Acrobat DC 2023. You can't exactly go and tell a dozen clients or more to only use Adobe products.

Kind regards.

Same issue here.  I am update to date with latest Adobe version.  My co-workers received the same  PDF attachment as me in the same email.  My form is blank while all their form is populated.  So this is not the way the form is fill out issue, this is isolated to my specific Adobe.

Hello, all.  I had a similar issue due to Restricting Permissions to protect my Adobe Acrobat DC document.  I did not have Changes Allowed for "Filling in form fields and signing existing signature fields".  Worked after setting this option.  Hope this helps!

Feb 20, 2023: Problem still exists. Form created and shared in a cloud environment and all users see the form fields, except 1 user.  Did not find any setting to change situation. If this happens within, once the form is published for the public to use we can expect several of such glitches and subsquently, calls to customer service. Not a good experience 😞

I experience these ridiculous problems with sloppy programming on mobile apps. If the document displays as you want (completed), then just screenshot it, crop to size, then PDF it. 

January 2023 - this problem still exists.

We just had a contractor-turned-employee complete a government W-4 form using the latest online version of Acrobat Pro. Our finance people are also using Acrobat Pro to read it. It appears blank. It's not just that the font is the same color as the form field background or anything; clicking in the editable field places the insertion point at the 0 point (start) of the field. This is a bug that has persisted for years that for some reason Adobe can't or won't fix. The same is true of the Save/Freeze bug in Photoshop for Windows. While Adobe works hard to prevent you from canceling a license (they are of the Gold's Gym school of "if you make it difficult enough, we'll keep getting paid for services no one uses"), they don't pay attention to the needs of the customers who pay them well on a monthly basis to use their products. This is negative goodwill, not only in terms of gaslighting paying customers but also tarnishing Adobe's reputation as having the best products of its kind in this space. As a former Adobe shareholder, I say, institutional investors should take note, if senior management won't.

NOTE to others with this problem: We fixed this by opening in Firefox and printing it as a PDF. (Opening in MS Word did not display the field information.)

So the problem is resolved by using free third party software. But Adobe, don't you feel bad that your customers have to experiment like this to solve issues you can't be bothered to fix? We are here because we (used to) love using Adobe products, but increasingly we feel like Adobe doesn't have the commitment to being best of class that they once did.

If you sell software as a service (SAAS), you need to be service-oriented.