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Participant
March 7, 2017
質問

rdrcef.exe error continues after three uninstalls and reinstalls 0x80070057

  • March 7, 2017
  • 返信数 2.
  • 1139 ビュー

rdrcef.exe error continues after three uninstalls and reinstalls 0x80070057

    このトピックへの返信は締め切られました。

    返信数 2

    Sunil_Soni
    Adobe Employee
    Adobe Employee
    April 10, 2017

    Hello Wandapetty17,

    Sorry for the inconvenience caused to you.

    I would request/recommend to always keep the application updated via Help->Check for updates... as we keep improving the product. Once you are at latest version of Reader DC, Please share the following information if issue still persist :

    • Platform/OS information
    • Application version information
    • Exact steps to reproduce the issue and screen shot of the error
    • Screenshot of the Task manager shown AcroRd32 and RdrCEF processes.
    • Download Shared Files - Acrobat.com  and share the memory dump file of crashing process RdrCEF.exe

    Please keep us updated with the result.

    -Thanks

    Acrobat Team

    Claudio González
    Legend
    March 7, 2017

    Please provide enough information about your setup and your system to be able to help you.

    wandapetty17作成者
    Participant
    March 7, 2017

    windows 7

    t: Monday, March 6, 2017 9:31 PM

    To: Petty Wanda (75M138)

    Subject: rdrcef.exe error continues after three uninstalls and reinstalls 0x80070057

    rdrcef.exe error continues after three uninstalls and reinstalls 0x80070057

    created by Claudio González<https://forums.adobe.com/people/Claudio+Gonz%C3%A1lez> in Acrobat Reader - View the full discussion<https://forums.adobe.com/message/9375443#9375443>

    Claudio González
    Legend
    March 7, 2017

    Did you try using this tool to first remove all traces of Reader from your computer?

    http://labs.adobe.com/downloads/acrobatcleaner.html