We can’t add SharePoint subsite document libraries in the latest Adobe Reader. Top‑level sites work, but subsites return ‘access denied’ despite correct permissions. Others report this issue since around Aug 2025. Any solution?
We can’t add SharePoint subsite document libraries in the latest Adobe Reader. Top‑level sites work, but subsites return ‘access denied’ despite correct permissions. Others report this issue since around Aug 2025. Any solution?
Hope you are doing well. Sorry for the trouble with using Sharepoint with Acrobat.
Adobe introduced modern OAuth-based SharePoint integration starting Aug 2025. This rollout is still phased and inconsistent, and does not handle all SharePoint URL types equally.
Subsites / nested document libraries often fail with “Access Denied”
Additionally, Acrobat requires exact document library URLs + proper app permissions, not just site-level access. Even with correct user permissions, the integration can fail due to authentication scope or API limitations, not SharePoint permissions. More info: Adding SharePoint site as Adobe Acrobat storage fails - Microsoft Q&A
This is what you can try:
Grant Admin Consent in Azure (critical for subsites)
Subsites often fail because API permissions are not fully granted. Steps:
Go to Azure Portal > Entra ID > Enterprise Applications
Search for Adobe Acrobat / Adobe Document Cloud
Open > Permissions
Click Grant Admin Consent
Without this, Acrobat may authenticate but still fail to access deeper site structures.
I still have one question: what exactly does the Enterprise App Adobe Document Cloud have to do with this issue? We are trying to connect SharePoint subsites in Adobe Reader with the Enterprise APP "Adobe Acrobat - Sharepoint", not Adobe Document Cloud, so I am not sure why this dependency exists.
Nevertheless, we tried the suggested steps, including granting Admin Consent in Azure and rechecking all permissions, unfortunately the problem still persists. We also reviewed the Adobe Acrobat - SharePoint permissions, and it looks like some required permissions might be missing (see screenshot). Could this be the reason why subsites cannot be accessed, even though top‑level sites work? Do you have any other suggestions or ideas on what we could try next? Thanks again for your help!
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