Questions

The e forms which are used to submit various returns with the statutory authorities like Ministr of Corporate affairs, cannot be opened using adobe software in mobile and iPad. Can you provide a solution to this ?

I canceled a subscription before my 7 days were up on the free trial but for some reason I've been charged twice for a subscription I don't have. Why am I being charged when I have no subscriptions? 

Hi I have been using this app for many years and has worked great until the latest update that happened 3 or 4 months ago since then some of my customers that I send my invoice and contracts to are unable to print them and now one customer said they couldn't even download it and there was a warning of a virus 

Acrobat reader in iPhone 6s doesnt work!it crash please fix the update

I bought my official transcripts from my college, they told me I had to view it on pdf, but my transcripts aren't popping up in my email or the pdf .. what do I do? 

Many thanks!

I have an Adobe account that allows me to edit PDF documents.  I have only used it at work on my PC.  I am trying to work from home and downloaded Adobe Reader Touch to my laptop.  There is no place to sign in to my account.  I hope someone can help be get connected to my Adobe account.  I am running Windows 10 Home on my laptop.  THANKS!

I am a knowledgeable user. I am trying to set Adobe Reader as the default pdf reader. All defaults have been cleared and I am presented with a list of apps and the "just once or always" options . I select Adobe and tap always. I get this presentation whenever I attempt to open a pdf file. BUT if I choose any other app and tap always, that app is set to the default. The only one that won't work is Adobe  

Our institution, which is based in the UK, has recently moved to using federated accounts for Adobe licenced products. Since then we have been working with our userbase ensuring that those that should have access to Acrobat have their IDs setup correctly and can access the software. However, those that are trying to install Acrobat on their iPads are getting an "Access Denied" message when they sign into the Creative Cloud app. We have checked their credentials on the portal and they can use the software on a desktop so we are unable to explain why it won't allow them access on an IOS device.Can you help please. Thanks.

Got an adobe subscription to try & create a pdf. Program refused to work. I forgot to cancel the subscription & was charged $10. I want a refund & I don't know how to get it. I can easily dispute the charge with my bank, but I'd just rather have my refund. 

Dear Adobe Mobile Support,I have a question about Adobe Reader for iPAD. When I use share option to publish some PDF document 2 popups are displayed to the user to choose the external application. Unfortunately popups do not disappear after the PDF has been published effectively. As the result if I copy PDF from browser to Adobe - the unclosed popups make it impossible - need to be closed manually prior to any import into Adobe. Is there some setting to force Adobe Reader to close popup after the document has been shared successfully?Thank you for any advice.Jacek Kłobut

I have Adobe Reader, with Adobe PRO subscription logged in on an iPad Pro with Apple Pencil.  I have a multiple page PDF document opened and want to highlight text on the first page, but the highlighted areas located on page 1 transfer to every page in the PDF, creating yellow rectangles, not associated with any text. How do I stop this from happening? I would like to highlight only the important information on each page independently.  Thanks,  Dominika 

I have made an form in Adobe Acrobat DC to fill out on ipad with signature fields. The editable fields are blank when I put it in OneDrive. When opened in Onedrive on iPad and some fields are filled and the form is signed, the following happens:1. All editable fields turns gray and stays gray when printed. 2. The signature field also turn gray and stays on top of the signature made on the iPad.  Is there any possible way to avoid this?  Due to company restrictions we are not allowed to install the Acrobat app on the iPad.  Best regardsMorten Veum Apelthun

How do you insert a text box on Adobe pro so you can add a signature??

Hello, I have an Apple MAC computer and need assistance with finding the correct font package that will allow me to view and write Mandarin and Cantonese PDF forms on Adobe Reader DC and Adobe Acrobat. Anytime I try to open a document in either langauge I get a message that "a font package is required  to correctly display this page".  I hit ok to direct me to the font package that is needed however, it does not direct me. 

My Adobe stopped emailing photos files from iPad ....through its email feature..any thoughts 

I have Adobe Acrobat Pro on my iPhone (version 20.04.00 (20200410.112051)). There is the option ‘share a copy’ which doesn’t seem to be working. I click that and choose ‘OneDrive’ then choose a folder and all documents from last few weeks that I’ve tried to upload just say ‘waiting’ and won’t upload. Dows anyone know how to get it working? Thanks

Paid for premium and its not working .. stuck on validating

 it's been trying to convert these files for the past 2 days. I accidentally tried merging files directly from the cloud and this was the result. I can't get rid of these ghost files. 

Hi I just downloaded acrobat reader on my ipad. When I open reader and try to connect to google drive (locations->more locations), there is no option to connect to google drive. Forum searches basically refer to selecting google drive from "more locations" in the reader app. All I have in Locations is On This Ipad, Document Cloud, DropBox. Selecting More Locations only gives me ICloud Drive. Google drive is up to date. Any suggestions?

As a new Premium user I am unable to edit documents with the Apple Pencil. Is this possible? Can I save an adobe file to an app that will support the pencil. The doc keeps. Asking for a password to permit editing and saving. 

I recently signed up for Adobe Standard DC. I am trying to get the mobile app for standard, but can't find anything except the free version in the apple App Store. Please devise. 

Não tem versão em português do Adobe Sign? Não é bom o relatório da assinatura ser apresentado em inglês. Ao menos para mim, advogado, que em muitas vezes terei que usar esse relatório em processo judicial 

How to edit a sharing document?

Help pls!this is for iOS -phone and iPadi just purchased the premium subscription but when I open adobe reader and load a pdf file, I don't seem to find any additional feature brought by the newly purchased subscription my goal is to edit an exiting pdf, change some txts and delete some signatures, etcthanks!