Questions

Hi, We have a small team that is using Adobe Reader to open pdf from OneDrive on a Tab S2.All these users share the same Samsung account but sync is disabled.For some reason the PDF is getting filled in with data filled by other staff.I have deleted  the app, deleted any cache or app data via Settings -> AppThe data still comes back.All team members save the original file to each others separate Onedrive folder.I don't know where else does Adobe Reader requires data to be purge for this to go away.What is causing the prefilled data to populate all team members pdf document?

Can you not sign in with a different device and still have the files from before? I had to reset my iPad and now I loged back in and only one of my files are there? Any help is appreciate. This is on Adobe Reader. Do they need to be saved to the cloud? If so how?Thanks.

How can I import a fdf file into a pdf template on my iPad.i can do this on my laptop by double clicking the fdf file then it automatically asks me for the pdf template then imports the text from the fdf file into the pdf template, then I just save the pdf template with the inserted text as a different name.

hi Each time I try to convert pdf to excel I get a message that pops up and says they will let you know when it is finished.I have the paid for version and am logged n t bot Acrobat and excel. Please can someone help

I am using the Adobe Acrobat Reader for Amazon Fire Tablet and I just spent hours highlighting and making notes on a PDF only to find the changes gone when I next opened the file.  I had tried saving it to the cloud but in the My Documents area I highlighted the file, clicked on the three-dot icon, and Save to Document Cloud was grayed out.  What am I doing wrong?  How to I save my changes to the cloud next time? 

Hi, I have a whole team of staff using Adobe Reader on a tablet (LG and Samsung) to collect signature on supervision logs.The new update only intermittently saves the signature when the hidden blue checkmark is selected to save (see image).I think the only workaround is to close the document and reopen in to see.If the device has multiple recent untitled documents, this is a clumsy workaround.Please advise on how to collect signatures consistently,We have lost many signatures.Thanks,TMA

I have my ipad connected to my Dropbox. everything works fine. I can download a file to make it available offline when I press the little cloud with the error on the right side of the name. how can I delete this local copy? (such that it is not deleted from my dropbox, but it does not take up any space on my ipad anymore)Thanks for the answerO

I noticed the "flattened copy" feature disappeared in the newer interface. Am I looking in the wrong place?

I'm trying to open a PDF document to print tickets to a concert and it defaults to opening up my Adobe Reader application and gives me the same error. How do I fix this in Android?

Can you please cancel my account?

To save storage on my iPad, I was going to delete my Acrobat reader which I don’t remember using it’s been so long.  But a couple of thumbnail documents flashed before being annoyingly replaced with the sign in page.  Neither of my emails worked, so I set up a new account hoping that it would match and link with the missing one.  But I was wrong!  How can I find those old documents?

Latest Android Version of the reader has bugs.When using Onedrive, It always makes a local copy, even when OneDrive has the file available offline.This does not allow in-place notation/highlighting/commenting and the whole exercise fails.since the edited file cannot be uploaded/synced to one drive.This behavior does not happen on Apple iOS. You just have to make the file available offline. Same on PC it does not happen!I have spent two hours testing. Opening the file from One Drive App and also opening the file from the reader, with and without the off-line files option.Opening the file from One Drive App does seem to make local copies with a different naming convention, but opening from reader app seems to again, work on PC and iOS and edits the file in place rather than making a newly named local copy.

When the "Meditations on Breguet and Mathematics" pdf is downloaded to my iPad (from Breguet Self-Winding Watches ) some of the figures in it are not displayed, and there is blank space where the figures should have been. However, it downloaded correctly on a laptop.More bizarre: First using my iPad, I put the pdf on iCloud and then opened it on my desktop - the figures were still missing. Second, I emailed the pdf from my iPad to myself and opened the email attachment on my desktop - all the figures appeared correctly!I have no idea why! Any suggestions?

I worked on a file that I created when I was offline and now can’t find any way to move or download it.  When I tap on the three dots, it only gives a record of activity, not the usual icons for exporting, saving, or moving it.  I logged in to my cloud account and the file does not show up.  I can still open it and work on it on my iPad, but can’t do anything else with it.  I did try to share it with myself, but the link that was generated only brought me back to the file itself — still can’t find a way to do anything with it.Any ideas?

Can I invert a pdf color on reader on IPad Pro?

does anyone know how to Edit a file a changed into a PDF from an email on an new iPad/

Hi, I need to process reports created via DC and sent to me by email, preferably on some sort of hand held device. I am having problems opening these reports on any device except my company laptop that contains Acrobat DC. After searching I did not find information is DC available for eg Ipad or Android tablets?Does any one else struggle or have information that DC actually works on tablets? I cannot change report format os my only option is to work with DC.I have tried Android tablets without success and now looking to test with Ipad.br;Tony

why is it when I print to PDF it comes out giberish?

Hi, I was told to write something on this forum but it makes no sense in regards to a refund but here we go anyway...My name is Brandon. My mother who is on my Cell Phone Plan accidentally subscribed to your "Adobe Acrobat Reader" app on the Google Play Store on December 11th, 2018. As of today, December 27th, I have canceled the subscription after viewing my Verizon Bill and am looking for a credit  on the purchase. Google Play has requested I reach out to you.Any way you can assist?Thank you

HelloI just got a new ipad and im having 2 issues1. Creating New Fields inside a pdf 2. Preparing documents for signatureThe format looks different on the IPAD and just wanted to check if it was possible to do this within IPAD or has to be a Desktop

I'm using Adobe Acrobat Version 18.12.00 iOS mobile app.  I have a form with boxes for insertion of pictures.Adobe Acrobat Reader DC on a Windows desktop handles the form this way:  when you click on the blank picture box it opens a window allowing you to browse for a photo file.  Once the desired file is selected it inserts it into that box.  Once the PDF is saved the photo is saved with it.When I try the same process with the iOS app, nothing happens.  When I tap on the blank picture box it becomes highlighted, but there are no options to do anything with it.  Does anyone know of a way to make this work, or is the iOS app not able to handle that functionality?Thanks in advance for any help of suggestions.

please cancel this account

Hello, 11/8 I accidentally downloaded to this app and would like to apply for a refund and cancellation, please help me, order number: a469320172106360890, thank you. I have also told the google service staff here. Please help me again, thank you

how can I share a form to fill from acrobat app?I am interested the recipient can fill the file and not only read or comment it.thank you

Hi, since I updated the app approximately 3 hours ago I can't open PDF attachments it opens the just snaps close