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Correct answer Rave

The trial version is free to use for 30 days. You don't have to pay for using the trial software.

Once the 30 days are over you will get a prompt to purchase the subscription.

I checked your account details and found that you have purchased an year subscription to Acrobat DC, billed monthly.

Regards,
Rave

3 replies

Rave
RaveCorrect answer
Participating Frequently
April 4, 2016

The trial version is free to use for 30 days. You don't have to pay for using the trial software.

Once the 30 days are over you will get a prompt to purchase the subscription.

I checked your account details and found that you have purchased an year subscription to Acrobat DC, billed monthly.

Regards,
Rave

Y
YatharthS
Participating Frequently
April 2, 2016

Hi,

Please share the exact message you are getting so that we can help you .

Regards,

Yatharth

Y
YatharthS
Participating Frequently
March 29, 2016

Hi patrickm43309164

It seems that you are trying to edit the files ion Acrobat Reader (Free version). Please use Acrobat Pro for editing the PDF files

Also set it as Default PDF Program.You may do this by right clicking any pdf file > properties > Under General > in opens with , click on change option then set Acrobat Pro from the installed program .

Let me know if it works .

Regards,

Yatharth 

P
patrickm43309164Author
Participant
March 29, 2016

You are wrong. Adobe is trying to collect the monthly bill from me twice.

T
Test Screen Name
Legend
March 30, 2016

Ok, if they are doing that, it's unusual. If you want us to help, however, you need to tell us what exactly happens. Your specific messages.

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