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KenK1
KenK1
Participating Frequently
July 16, 2016
Question

My ability to add a signature in Acrobat XI has vanished

  • July 16, 2016
  • 1 reply
  • 3104 views

I have Acrobat XI Professional, and after the last update, my ability to add my scanned signature to documents has vanished.  I'm offerred Adobe cloud for $9.99 a month.  But I only need to sign 2 to 3 documents a month.   I guess I can just add my signature manually from a file every time I need it, but this is really a horrible thing to do to us.   Or have I got it wrong?

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1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
July 22, 2016

Hi KenK1

Please let us know the dot version of Adobe Acrobat XI Pro and OS you are using.

Also share the exact steps you to add signature to your documents.

Do you get any error message when you try to add signature?

Regards,

Meenakshi

KenK1
KenK1Author
Participating Frequently
July 22, 2016

Thank you. I have Adobe XI Pro 11.0.07.

When I open a document and select “fill and sign” from the menu on the upper right, I then click on “place a signature.” Now, I’ve already put a scanned signature into adobe.

IT then tells me to drag a rectangle for my signature which is normal.

But then a box pops up only allowing me to use an existing digital ID or create a new one. I can’t use digital id’s. I’m an attorney and some documents MUST have pen and ink signatures. (Scanned is OK). I need to be able to place a can of my signature on the document. But that’s not an option any more.

Thanks.

Ken Keate

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