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March 27, 2016
Answered

My registered Acrobat Standard 8 doesn't recognize my internet connection for all and any updates to my 2007 product.

  • March 27, 2016
  • 1 reply
  • 337 views

My registered product Acrobat Standard 8, 2007 will not recognize my internet browser connection  for any and all updates.  I have changed my browser selection, tried Adobe help, read search engine advice, still nothing will work.  Is my only option an upgrade to the newest version, and will all my old files follow if I upgrade?

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Correct answer Rave

Hi Larry,

Please try the steps mentioned in the KB: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

You can download the updates manually from the FTP site:

Win:
ftp://ftp.adobe.com/pub/adobe/reader/win/8.x/

Mac:
ftp://ftp.adobe.com/pub/adobe/reader/mac/8.x/

Keep in mind that Adobe no longer supports Acrobat 8. This means that you will no longer get any security updates for new exploits. Besides that, Acrobat 8 is not compatible with the latest operating system versions.

Regards,

Rave

1 reply

Rave
Community Manager
RaveCommunity ManagerCorrect answer
Community Manager
March 27, 2016

Hi Larry,

Please try the steps mentioned in the KB: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

You can download the updates manually from the FTP site:

Win:
ftp://ftp.adobe.com/pub/adobe/reader/win/8.x/

Mac:
ftp://ftp.adobe.com/pub/adobe/reader/mac/8.x/

Keep in mind that Adobe no longer supports Acrobat 8. This means that you will no longer get any security updates for new exploits. Besides that, Acrobat 8 is not compatible with the latest operating system versions.

Regards,

Rave