Questions

I am using Pdf Embed for sometime. It is working perfect on pc but on tab and mobile, it is very very slow. Not even loading fully. It takes forever on mobile. Rarely it does work but it is rare. 1-2 pages load instantly but after that it takes minutes. File size is very reasonable. Any suggestion. Do check 

I'm working on a research project and need to know the pricing for bulk usage of the Adobe PDF Services API. I've tried contacting the sales team twice via email but haven't received a response.If anyone knows how to obtain this pricing information, or if there's something I might have missed？ 

We are currently working on a project where we need to upload documents to a third-party system that only accepts flattened PDFs. At present, our users manually flatten documents using the Microsoft PDF driver to generate the flattened PDF file. We want to automate this process using Adobe PDF Services.Our workflow involves merging documents from Word templates and converting them to PDF files. Does Adobe PDF Services provide a feature to flatten PDF documents? If so, could you please guide us through implementing this?Thank you for your assistance!

When I set `showAnnotationTools: false`, it removes all annotations, but I want to avoid having a menu appear when I click on an annotation (`highlight` type). Is there a way to disable all possible menus related to annotations while still displaying the annotations? I am referring to the menu that appears upon clicking an annotation. Here an screenshot, I am talking about this menu:  Related question: https://community.adobe.com/t5/acrobat-services-api-discussions/how-to-make-annotation-read-only/m-p/12541904

HiI am using PDF embed API, we have requirement like compare 2PDF's contents while scrolling. I am using gotoLocation() function. when we move scroll on first PDF, applying sam scroll position and page number on other PDF.But issue is whenever there is a page change then only scroll is hapenning on other side.Any solution for this. scroll should be snchronized.   

Hello TeamBased upon the documentation I see like Adobe PDF Embed API is free of cost.just to confirm on that , is there any hidden charges will be charged after I started integrating the Adobe PDF Embed API in the angular application based on the number of hits or based on the numbers of users using the site or based on the country we are using or based on the company size. can anyone confirm on this so that I can proceed with integrating this feature in my application.Regards,Nithin Mathew

Hello, How is the number of credits used for each document processed with ExtractPDFJob computed? When testing with a pdf document containing several tables, a single extraction ends up costing 26 credits. The same document, when converted to docx, costs 3 credits. Is there a formulat we can use to estimate the number of credits consumed by each job? 

Hello Adobe, I appreciate that this was probably done a bit mechanically, but in `OCRSupportedLocale`: ```    CA_CA = "ca-CA"    """    Represents "Catalan (Canada)" locale    """``` Canada has two main locales - fr-FR (French Canadian) and en-CA (English Canadian).  I mean, there are approximately 5000-1000 catalan speakers in Canada, but you probably want to support the other two first 😉 You may also want to review `iw-IL` - Hebrew iso code was changed in 1989 to `he-IL`. Cheers, Gaspard

I have create sample .Net project to extract PDF using Adobe.PDFServicesSDK Version: 4.1.0.Refered https://developer.adobe.com/document-services/docs/overview/pdf-services-api/quickstarts/dotnet/ doc for POC.Now consider below scenario where we create PDFService instance once and call adobe pdf service API at interval of 24 hrs. Does the session token will auto refresh by Adobe.PDFServicesSDK on expire?As session token expire time is 24 hr after generation.In actual project we will create PDFService instance as singleton. So it will reuse the token until expire but not sure what will be case once it is expire.

Hi,Getting an error while compressing a document. The error message says,com.adobe.pdfservices.operation.exception.ServiceApiException: description ='Source file cannot be processed because of some restrictions.; requestId=1daea1a6-.......................'; requestTrackingId='1daea1a6-2e7b-...............'; statusCode=400; errorCode=DOCUMENT_RESTRICTEDI removed requestTrackingId, requestId values and replaced with .............. due to privacy.Could someone please help me why is it throwing error? 

hello, I have a question to consult you.I want develop a webpage contains a PDF file with the PDF embed API. while the PDF have several fileds like username , age ,email ,phone and etc.when the user enter this webpage, he need to fill these fileds . My question is can I use which API to get the PDF file which have been filled by user? Thanks .

I joined the beta program and trying to use the getFormData operation. - I can upload the document and can even query the Metadata - I can run the Post for getformdata and it gives me a location URL to query for the status  - But when I query the status with that URL I get a Asset not found error I tried same steps with another operation, like extract PDF and it worked well, but for some reason the getFormdata operation returns this error. Any ideas? Thanks, 

I am using react js in which I am rendering a editable pdf in browser I want after editing a the pdf in browser and save it using save pdf button it should convert pdf into blob which I can send to backend via an api I have tried some code for the same but not achieving the result can anyone help I have shared below the code which I have written  import React, { useEffect, useState } from "react"; import { saveAs } from "file-saver"; function AdobePDFViewer({ pdfUrl = "/mypdf.pdf", clientId = "03f213c054df4ea3a738b20fc21c9fa8", divId = "adobe-dc-view", height = "600px", width = "100%", }) { const [adobeDCView, setAdobeDCView] = useState(null); const [pdfContent, setPdfContent] = useState(null); // For base64 content const [lastSaved, setLastSaved] = useState(null); useEffect(() => { // Dynamically load Adobe View SDK const script = document.createElement("script"); script.src="https://acrobatservices.adobe.com/view-sdk/viewer.js"; script

Our viewer newly reports:index.js:1 Exception: t5::corrupt_data, The PDF is fetched through a URL. I can use the same URL to download the pdf and load it into Preview, Google Drive, Foxit viewer, etc. And I can see that there was recently a new release:  https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/releasenotes/#may-2023 Is there something we need to change on our side to get this working again? Thanks in advance

Reviewing the content output, I have found discrepancies between the one in the JSON and the output from https://documentservices.adobe.com/dc-visualizer-app/index.html for the same PDF file. Is the same engine being used in both cases?   

This is my matlab code. I am not able to upload the document getting  the following error.StatusLine: 'HTTP/1.1 403 Forbidden'StatusCode: ForbiddenHeader: [1×11 matlab.net.http.HeaderField]Body: [1×1 matlab.net.http.MessageBody]Completed: 0 However, using python or postman I can upload the document. There is something wrong with the Matlab script. %% Steps to upload a pdf to Adobe PDF Services API are provided by Adobe% https://developer.adobe.com/document-services/docs/overview/pdf-services-api/gettingstarted%% Setup% Get free client_id and client_secret in "Step 1 : Getting the access% token" here: https://developer.adobe.com/document-services/docs/overview/pdf-services-api/gettingstarted client_id = 'e2e64915d0b14bac99d3411138b0c586'; % Get a free client_id from link aboveclient_secret = 'p8e-YdyV3DudnX4tn3F7Z14FfwHnAQYAP0Ci';% Get a free client_secret from link above filepath = './ocrInput.pdf'; % Any pdf file that you want to upload import matlab.net.

I created a program with Labview that sends adobePDFservices API a template and pages in binary form to add/remove using cURL.It works beautifully on my computer but fails when I try to use it on any other  PC or my virtual machine.The code is all the same, the requests are all the same, same authentication, same URLs.  I am at  my wits  end on what could be going on here. I get IDs for all the template and pages that I send so I believe the API is providing access and receiving everything it needs.  I checked the binary data of the pdfs and it appears to match the data that works on my machine.Any assistance would be much appreciated.

Hey, I'm trying to use the PDF Embed API on mutliple domains but when I try to add a series of domains such as in the uploaded screenshot I get an "API configuration failed. Please try again." error. Should I be able to add multiple domains for 1 API Key?

Hi Team, We are working on creating a graph to help the customer visualize the scoring on the x and y axes using Workfront Fusion.The chart is created in HTML, but when we convert it to a PDF using the native Fusion module, which is calling the internal API, the graph is compromised, displaying incorrect graph and missing label. I have attached the images generated using the Fusion module, along with the expected PDF for comparison.

I am using the 'Convert document to pdf' connector in power automate to converts a word document but it ignores the markup and comments made in the word file. Is there a way to add the markup and comments in word to the resulting PDF? 

Hi, I am using pdf embed to make marks on notes I have taken. I would to add symbols like ticks, crosses and circles similar to what the pdf document view product has. Is this possible or are there any plans to include this, I would like to make a request for this feature.

Hello, We have sent out multiple sales requests through the sales form. It has been a few weeks and nobody from adobe has reached out to any of us. How do we go about reaching out directly so that we can subscribe to the adobe extract API.Thanks!

This Thursday (November 14th) at 12PM CST, we will be launching Office Hours. This will be a monthly show where myself, Joel Geraci, and others, will keep you updated with recent changes, and open the floor to your questions, concerns, and so forth. If folks are quiet, we'll demo stuff! RSVP here:   https://events.ringcentral.com/events/office-hours-for-adobe-acrobat-services-developers-november-14-2024-36952bb7-b78c-46cb-87ae-7559586500f5   If you can't make it, the recording will be posted to our Youtube channel, and as I said, we'll be repeating this every month.   p.s. I could have sworn I posted this already but couldn't find it - so if this is a repeat, sorry!

Hi,I'm using pdfservices sdk in my application but even the latest version depends on setuptools-69.5.1, which is a package that has a high dependency.Can you release an update, that includes at least setuptools=70.0.0. please?Thank you!

Hi Community,  I'm attempting to use Power Automate to extract text from a PDF form.  However, when I run this...I am only able to see the form text and NOT the text entered into the form, aka "form data" .  (Example: The form collects Name:  And afterit's run through Power Automate...it sees the "Name:" label, but doesn't see the "Bob Smith" that was entered into the data field.)   I'm using Adobe Pro to create the forms....if that makes any difference.   I'm also using an "Submit" button that emails a copy of the PDF to someone.  The plan is that they would collect all these PDF's.  Then run Power Automate to collect all the PDF's into a single excel file.  Any suggestions as to why I am not able to see the data entered into the form?? Thanks,Brooke