Questions

Hi, I am using pdf embed to make marks on notes I have taken. I would to add symbols like ticks, crosses and circles similar to what the pdf document view product has. Is this possible or are there any plans to include this, I would like to make a request for this feature.

Hello, We have sent out multiple sales requests through the sales form. It has been a few weeks and nobody from adobe has reached out to any of us. How do we go about reaching out directly so that we can subscribe to the adobe extract API.Thanks!

This Thursday (November 14th) at 12PM CST, we will be launching Office Hours. This will be a monthly show where myself, Joel Geraci, and others, will keep you updated with recent changes, and open the floor to your questions, concerns, and so forth. If folks are quiet, we'll demo stuff! RSVP here:   https://events.ringcentral.com/events/office-hours-for-adobe-acrobat-services-developers-november-14-2024-36952bb7-b78c-46cb-87ae-7559586500f5   If you can't make it, the recording will be posted to our Youtube channel, and as I said, we'll be repeating this every month.   p.s. I could have sworn I posted this already but couldn't find it - so if this is a repeat, sorry!

Hi,I'm using pdfservices sdk in my application but even the latest version depends on setuptools-69.5.1, which is a package that has a high dependency.Can you release an update, that includes at least setuptools=70.0.0. please?Thank you!

Hi Community,  I'm attempting to use Power Automate to extract text from a PDF form.  However, when I run this...I am only able to see the form text and NOT the text entered into the form, aka "form data" .  (Example: The form collects Name:  And afterit's run through Power Automate...it sees the "Name:" label, but doesn't see the "Bob Smith" that was entered into the data field.)   I'm using Adobe Pro to create the forms....if that makes any difference.   I'm also using an "Submit" button that emails a copy of the PDF to someone.  The plan is that they would collect all these PDF's.  Then run Power Automate to collect all the PDF's into a single excel file.  Any suggestions as to why I am not able to see the data entered into the form?? Thanks,Brooke 

I'm seeing cases where PDF Embed API does not display documents completely. It renders portions of the document but not the entire document. Apparently random blocks and areas of the document (they might be tables?) won't render, they are just blank. But the areas display normally when I view the PDF directly in Chrome or any other reader.  It does not appear to be browser or OS dependent. I've reproduced this in MacOS and Windows, and in Chrome and Firefox. It's the same in both in line and sized container view. It was also reproduceable on the SDK demo page: https://documentcloud.adobe.com/view-sdk-demo/index.html#/customize/FULL_WINDOW The documents in question are invoices from vendors. Electronically generated documents, not scans. I obviously can't easily share them publically. I haven't been able to reproduce the problem in any shareable or recreatable documents yet. Any ideas? Thanks! 

Hello,We already submitted our contact information for subscribing to the PDF Services API via the sales form. Its been a while now and we have not heard from your sales team. This is kind of priority and we would like to know if there is any alternate way to expedite this. How is it possible to subscribe ?Thank you !

Hey folks, as I've seen a bunch of messages on this I thought I'd post this. Currently, PDF Embed is not working with Safari 18 (both desktop and iOS). We are aware of the issue and are working to get it corrected as soon as possible.    When it is corrected, I will post back to *this* thread.

I'm looking into using the PDF Embed API on my native mobile app. It seems to work ok, until it validates the credientials against the domain and then fails. Which makes sense, as the mobile app doesn't have a domain. Can the Emdeded API even be used on a native mobile app given that the credientials are locked to a domain?

Hi, I tried to use Adobe's document service API to convert HTML to PDF. But the generated pdf always has a white margin around each page. I don't see any options to scale the HTML to the whole page. I tried the PageLayout options, where you can specify height and weight, but it won't remove the margin. Is there any way to remove the while margin. Otherwise this tool won't satisfy our requirements. Chaoran Yng

Good day everyone,  I am sending a request for the Extract PDF API, I have tested the API requests with Postman, they are working just as fine, but now I want to implement on my system that I am developing using Bubble.io, a low code platform, so I get the error when I send the request. Error Code 403. I have attached the screenshot of my API setup and the error I am getting. I am not sure as to what it is that I am doing wrong, please assist me. I really do appreciate your time and effort to look into this matter, thanking you in advance

Hi!We are planning to integrate the Adobe Embed API in our React application and for this I implemented a testcomponent based on the codeexample in the docs. The viewer fullfilles our requirements and works. No it is time to get rid of all the warnings and errors in the browser console. iframe.html:1The Content-Security-Policy directive 'default-src' contains the keyword 'none' alongside with other source expressions. The keyword 'none' must be the only source expression in the directive value, otherwise it is ignored.The Content-Security-Policy directive 'form-action' contains the keyword 'none' alongside with other source expressions. The keyword 'none' must be the only source expression in the directive value, otherwise it is ignored. pageSelectors.js:22[mobx.array] Attempt to read an array index (0) that is out of bounds (0). Please check length first. Out of bound indices will not be tracked by MobXhappens multiple times... printHelper.html:1The Content-Securit

We are wanting to parse a PDF email attachment, extracting specific text and putting it into a SQL Server database.  I'm using Adobe Services "Extract PDF Structure in JSON File" in a Microsoft Power Automate Flow.  The output is outputs('Extract_PDF_Structure_in_a_JSON_File')?['body/jsonFileContent'], which is unreadable.  How do I convert that to something I can work with? Also, I was able to output that to a JSON file.  I don't know much about JSON.  When I open the file in Notepad++ I see there are four sections, "pages", "extended_metadata", "elements", and "version".  I only need the data in the "elements" section, and that section is a JSON array. In the "elements" array the fields I need are all called "Text": Any suggestions how to get this data so I can put it into a database?  Thanks! Here's my flow: And the run:    

Not sure if somebody here can actually help, but PDF Embed API stopped working since I started storing my files in S3. It gives a very plain error:   File preview error. File preview not available, please reload to try again. I think there is some problem with permissions but can't find any help. My files are private, but my website has access to them with IAM role. However, in this case, Amazon probably thinks that it not my website, but Adobe who is calling it and therefore just does not return anything. And Adobe API can't properly handle it to tell the true reason.Anyone got a solution to this? Or at least a good advice on debugging it?

Hi everybodyI need to know how much a document transaction costs when 500 document transactions get exceeded in the free tier plan and if you have any Document Generation API hosted in Switzerland.

Hi,I can't find the right thing to add a Watermark on a PDF file with Adobe PDF Services on Microsoft Power Automate. I think I should take another third party plugin to do this ?? Thank you,

Hi!I am following the PDF Services API instructions. using POSTMANAnd I get stuck when trying to upload the asset1. I authenticate and create a token (https://pdf-services.adobe.io/token) (receive access token)2. I create an asset (POST https://pdf-services.adobe.io/assets)(tried different  mediaType including  "application/pdf")(receive uploadUri and assetId)3. I try to upload a file (PUT to uploadUri from before)and I constantly receive this error <Code>SignatureDoesNotMatch</Code> <Message>The request signature we calculated does not match the signature you provided. Check your key and signing method.</Message> What is the problem?Thanks

I'm using the Adobe PDF Services API to convert PDF files to DOCX format. My setup works well, but I’m encountering an issue with scanned documents. (net8.0, C#)When I upload a scanned PDF, the service automatically applies OCR, generating text content rather than keeping the scanned pages as images in the DOCX file. For my specific use case, I need the output DOCX file to preserve the scanned PDF pages as images without any text recognition or OCR processing. I couldn't find an option in ExportPDFParams or other related classes to disable OCR.Is there a way to configure Adobe PDF Services to bypass OCR when converting scanned PDFs to DOCX?   public bool TryConvertWithAdobe(string filename) { string docXPath = filename + ".converted.docx"; var clientId = Environment.GetEnvironmentVariable("ADOBE_SERVICES_CLIENT_ID"); var secret = Environment.GetEnvironmentVariable("ADOBE_SERVICES_CLIENT_SECRET"); if (clientId == nul

Error: 400 - Array ( [cpf:status] => Array ( [completed] => 1 [type] => Invalid papi Engine [title] => Invalid engines input for papi request [status] => 400 [report] => {"error_code":"INVALID_REQUEST"} ) )hii i am using Convert HTML Resources to a PDF File which is not working.kindly help to resolve this issue  <?php // Function to get an access token from Adobe APIfunction getAccessToken($clientId, $clientSecret) {$url = 'https://ims-na1.adobelogin.com/ims/token/v3';$data = ['grant_type' => 'client_credentials','client_id' => $clientId,'client_secret' => $clientSecret,'scope' => 'openid']; $ch = curl_init($url);curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);curl_setopt($ch, CURLOPT_POST, true);curl_setopt($ch, CURLOPT_POSTFIELDS, http_build_query($data)); $response = curl_exec($ch);curl_close($ch); $responseData = json_decode($response, true);return $responseData['access_token'] ?? null;} // Function to convert HTML to PDF using Adobe's APIf

Hello,I am working with my DEV team to get credentials to use Adobe's PDF parsing service, but we have been unable to get responses or credentials. How can we sign up so we can use the paid version of the API?

I am reaching out regarding an issue I encountered while using the PDF Services API to convert PDF files to DOCX format. Specifically, the problem occurs with PDF files that contain Japanese text and were generated using a multifunction printer. When I convert these PDF files to DOCX, the resulting Word documents often contain garbled or unreadable text, particularly in sections that contain tables. I suspect the issue may be related to how the OCR handles tables during the conversion process. Could you please provide guidance on how to address this issue? Is there a recommended workflow or settings adjustment that could improve the accuracy of OCR for tables during conversion? Here is the source code and the resulting conversion output for your reference:Java source code: var pdfServices = new PDFServices(credentials); var asset = pdfServices.upload(inputStream, PDFServicesMediaType.PDF.getMediaType()); var exportPDFParams = ExportPDFParams.exportPDFParamsBuilder(

Hello, I have tried contacting the sales team twice to get an enterprise license for the Acrobat Services API. Nobody will respond to me. Is this normal?

Next week, we are deploying a change to Document Generation that will add a max length of expressions of up to 1000 characters. In theory, it will be rare for people to ever actually hit that limit, but we wanted to warn users of this upcoming change.   As a reminder, in cases where you would hit this kind of limit, or need to do something not possible in the expression language of DocGen, remember that you can do that change in your own code before sending your data to the API.   My own personal belief is that you shouldn't have too much logic in Word anyway, and it should be kept fairly simple. 

Is it possible to apply custom fonts into a generated document? We have templates that are using Montserrat and Riforma, but getting returned in Calibri after JSON merge operations. Alternatively, is there a list of supported fonts please?

In-line embed mode has document min-height 320px. But when a single page pdf has height less than 320px the scroll bar is shown. How can we fix it?