Questions

I'm currently experiencing an error with the power automate  pdf services api  connector that converts a word document to pdf. The error I'm getting is as follows: error": {"code": "401","message": "Not authorised to perform the operation."  The api connector was working perfectly 2 days ago, any suggestions as to what may be causing this?  Many thanks

Since I've changed from a microsoft laptop to my MacBook Air, in the same lightroom account I am unable to create a preset, I do not see the '+' sign in my Lightroom account. I also can't find where I can add the presets that I've bought online... Is there anybody who can assist me? Thank you in advance! Jill 

Does anyone know how to get pricing information to access API for Auto-Tag PDFs? I have used up my free 1000 tokens and need to move up to the paid version. I filled out the Contact Sales form, but no one has reached out to me.

Hi there, I hope this is the right place to post. We just began using the adobe sdk for node and are running into a problem.We are attempting to compress a PDF that is about 80 MB. I tried making a proof of concept to see if this would work. I followed the exact code that the intro docs have and put it into a simple express app.app.get('/', (req, res, next) => { const credentials = PDFServicesSdk.Credentials .serviceAccountCredentialsBuilder() .fromFile("pdfservices-api-credentials.json") .build(); const executionContext = PDFServicesSdk.ExecutionContext.create(credentials), compressPDF = PDFServicesSdk.CompressPDF, compressPDFOperation = compressPDF.Operation.createNew(); const input = PDFServicesSdk.FileRef.createFromLocalFile('test-2.pdf'); compressPDFOperation.setInput(input); compressPDFOperation.execute(executionContext) .then(result => result.saveAsFile('compressPDFOutput.pdf')) .catch(

A couple of weeks back my token expired and hence we created and updated the token again for Adobe PDF Services connector in Power AUtomate. However, ever since it fails at this step, What workflow does?I have this power automate workflow that triggers when a file is uploaded in a SharePoint library and then checks if the file has more than 50 pages (since OCR connector can't connect more than 50 pages). If it has more than 50 pages, it splits the file in batches of 50 pages each and then processes it using OCR connector.Observation:After updating the token, the files with less than or equals 50 pages works well as expected but somehow whenever the file has more than 50 pages, it starts failing at one of the batch files in the loop.

ANNOTATION_ADDED event triggering on load when loading the pdf viewer in my application. I have a unique constraint on my database, and every time the PDF loads, my annotations trigger an ANNOTATION_ADDED notification which tries to insert the record. Annotation Added should not trigger when annotations are loaded into the PDF but rather when an annotation is added into the PDF after it's loaded existing annotations. Please advise, thanks.

If I enabled the enableAnnotationAPIs then add text comment into pdf file. When I move that text comment box, it will be disappear and got an error in console "Cannot read properties of undefined (reading 'color')" 

The client must have the exchange_jwt scope.:invalid_client.

We have been using the DocumentGenerationAPI to generate PDF files based on Word templates. However, when generating the document on 06/09, we noticed that the font has changed from "Meiryo UI" to "Yu Gothic."As of 05/02, the documents were generated with "Meiryo UI," and we haven't made any changes to our process or templates. Could there be any issues on the API side?Also, if there are any ongoing issues, would it be possible to track them through the following link: 　https://status.adobe.com/products/503500Please kindly investigate this matter.

 attached is the pdf file, getting error as Message: "ERROR - Unable to extract content. Internal error: Processing timeout"at Adobe.PDFServicesSDK.core.api.PlatformAPI.StatusPoll(InternalExecutionContext context, String location, String requestID)at Adobe.PDFServicesSDK.core.service.ExtractPDFService.ExtractPDFService.ExtractPDF(InternalExecutionContext context, FileRefImpl sourceFileRef, ExtractPDFOptions extractPdfOptions, String operation, String temporaryDestinationPath)at Adobe.PDFServicesSDK.pdfops.ExtractPDFOperation.Execute(ExecutionContext context)at ExtractTextInfoFromPDF.ExtractTextInfo.ExtractPDF() in D:\Meera\PDFServicesSDK-.NetSamples\adobe-DC.PDFServices.SDK.NET.Samples\ExtractTextInfoFromPDF\ExtractTextInfo.cs:line 105 Can someone look into this 

Adobe PDF Services API will no longer be offered on the AWS Marketplace for new subscribers as we’ve decided to sunset the listing. Current subscribers can continue to use the product as before and no immediate action needs to be taken. We’re also working on launching a new Free Tier that will accommodate most of our existing AWS subscribers. Details on that will be coming soon.     We apologize for any confusion. PDF Services API will continue to be available for purchase directly through Adobe. For more information on purchase options please contact us.  

Hi,I've been looking at the @adobe/pdfservices-node-sdk documentation but I don't see anything related to getting the current page in the HTML.Is it possible to get it from there? My idea is to make a custom footer and add the current page number along with other information.

We have an internal app, lets call it 'Doctor Chooser'. All the users use Chrome and goto 'DoctorChooser' as the URL. I am unable to register this as the Application Domain (DoctorChooser) to get an API key.Anyone have any ideas for a workaround?  

We just received an unusually large bill for PDF Services API usage in May 2023. Upon reviewing the usage insights in the Adobe Developer portal, there was apparently an enormous spike in API requests on May 30th. However we do not see a corresponding increase in our own system logs. To our knowledge this look slike incorrect reporting and billing on Adobe's side.There seems to be other reports of incorrect API usage reporting and billing happening in May. Is this being investigated? We would like to be refunded for the incorrect usage billing or supplied with details logs of the API requests that Adobe is claiming we have made.Other users reporting similar issues: https://community.adobe.com/t5/acrobat-services-api-discussios/charged-for-2200-in-api-call-i-didn-t-make/td-p/13819693 and it appears that other customers have also noticed this.

I seek to extract data from PDFs that can be actionable in a python application.  I played around with python modules like pypdf2 enought to know that I can extract the text of the pdf- but the challenge is to associate that text with the meaning given  VISUALLY by the pdf. Let me explain.  When one looks at say a pdf medical record, we instinctively gather meaning about the text  from the organization - the position, the presentation, the fonts, the colors. So for example my eye tells me that the date up on the right hand side of the first page of a meidcal treatment note is the date of treatment - even though there is no text to so indicate like "Treatment Date:" or "Visit Date:".  I know perhaps just because of its position, or its font, or its color.  The same applies to the sections:  I know that the text below the section text "Medical History" is the patient's medical history - that is, until we reach "Medications" - also in the same disti

We are integrating the PDF Embedded API into our pages. We have to be Accessibility compliant , so all the icons in the page should be readable.While most of the icons are readable, the search icon is not readable.Please have a look at the attached screenshot (missing-accessibility.png). This shows that the element is missing "aria-label".While the other icons have that label and are accessible.Can you please add the attribute to this Search icon? 

I can confirm this because I extracted the core logic used into a Blazor WASM and even a console app, and it worked fine. These were .Net 6 version apps. Is there something about Signal-R that is interfering with the calls?

We are using the Adobe.PDFServicesSDK NuGet package version 3.2.0.0 in a .NET 6 AWS Lambda. Sometimes (but not always) the calls to CreatePDFOperation.Execute and DocumentMergeOperation.Execute never return. AWS Lambdas have a maximum lifetime of 15 minutes and after 15 minutes the Lambda is automatically terminated by AWS. This is what is happening. The call doesn't timeout AFAICS, it just never returns. We have logging in place executes immediately before and after the call - we see that the call is started but never returns. No exception is thrown - if it were then our code would log it but even if it failed to log it the Lambda would finish naturally and not be terminated by AWS after 15 minutes. This issue is not reproducible on demand. Sometimes we see it happen and sometimes not.

Hi Team, I have downloaded the PDF extraction API trial version and checked PDF to word documents and JSON content extraction. Contents are extracted well but math equations are not extracted in word equations format. Could you please advise us on how to extract equations from PDF documents using PDF Extraction/Services API? Thanks,R. Pandidurai

We are seeing intermittent but recuring 502 Bad Gateway errors returned when using Logic Apps to convert documents to PDF. Microsoft Support have confirmed the Logic Apps end is working as expected and their internal logging is seeing the return code as a 500 error. When the 500/502 errors occur the logic app is retrying 4 times (default) and timing out after approx. 7 minutes. The same logic app run seconds later (with the same inputs i.e. same document to convert) will return a converted DPF document in approx. 10 seconds. {  "error": {    "code": 502,    "source": "logic-apis-australiasoutheast.azure-apim.net",    "clientRequestId": "XXXXXXXXX",    "message": "BadGateway",    "innerError": {      "error": {        "code": "OperationException", &nb

Hi,I have been using for 6 months the pdf Embed API without any problem.But since the last interface update (April 21), there no more save button after doing a comment on a PDF (on the top bar).The autosave and the shortcut work correctly.The documentation has not been updated for the saving option.Anyone get the same problem ?Thanx for reply 😉  

I need to electronically sign PDF using Adobe Electronic Seal API with c# .Net. As per Adobe documentation it can achieve using API.I do find the reference for Js code Does anybody have idea how to seal document with PDF Electronic Seal API using c# .net?If there is any c# example, then it will be great to start with.

While using this API, image attached in PDF is getting extracted as content. Can anyone please help to resolve this issue? Version - 3.3.0

Hello everyone,I am implementing a process using AWS Lambda and Adobe's PDF Services API to convert PDFs to images. After initiating the image conversion via 'https://pdf-services.adobe.io/operation/pdftoimages', I poll at 1.5-second intervals for the conversion status.However, I often encounter a situation where the response remains {'status': 'in progress'} indefinitely. This happens inconsistently without any apparent patterns.Could anyone help identify what might be causing this issue? Also, are there any possible configurations or solutions on my end that could resolve this?Any advice or guidance would be greatly appreciated.Thank you in advance.

I'm using the free trial for a proof of concept for work, but it's so easy to use up credits in learning. I've seen screenshots of the quota page, but I can't seem to find where this is in my Adobe account? Using the API inside Power Automate if that helps. Thanks!