Questions

Hi there, I have a storyline course using the webobject option to embed 18 pdf policies, one policy in each slide using index.html files and the PDF Embed API coding. The policies and the index files reside on our company server together. When accessing them from the server the index file opens the policy every time without fail for all 18. However while testing the storyline course, it randomly shows some policies and not others, and it is never the same policy with every try. Sometimes it's just one policy, sometimes it's three policies-there's no rhyme or reason to it and its always on desktop/laptop, on mobile every policy works as it should they populate in the iframe. On desktop/laptop I have to refresh to get them to load or go back one slide and then click on the slide that didn't load again and it will load as it should. I am not a coder...but I am looking for coding that would allow the index file to see that the pdf didn't load in the iframe and reload the iframe after 10 se

 Hi Adobe Team,We are currently using the Adobe PDF Extract APIs to process PDF documents that are highly confidential. To align with our data security policies, we plan to use external storage, as we do not want customer data to persist on Adobe Cloud storage.I have a couple of questions regarding this:Transient Storage: Even when using external storage, does Adobe internally use any transient or temporary storage during the document processing phase? If yes, how is that data handled or purged to ensure data privacy?Credential Management: Is there a secure way to access the API via SDKs without hardcoding sensitive credentials like client_id and client_secret in the source code? For example, can we leverage environment variables, secure token exchanges, or any recommended practices from Adobe?Looking forward to your guidance on these aspects. Thanks in advance! Regards,Shivang

Hello everyone,I'm working on an n8n workflow (v1.92.2, self-hosted on Windows) to automate PDF to HTML conversion using the Adobe PDF Services API. I'm stuck on a persistent "404 Not Found" error and would appreciate any help.The Goal: Implement the asynchronous process described in the Adobe API documentation:Create Asset (POST /assets): Get an assetID and uploadUri.Upload File (PUT {uploadUri}): Upload the binary PDF data.Start Conversion (POST /pdf/export): Send the assetID to start the conversion.Poll Status (GET {locationHeader}): Check the job status until it's "done".Download Result: Download the final HTML file.The Problem: My workflow consistently fails at Step 3 (Start Conversion). The node Adobe - Iniciar Conversão receives a 404 Not Found error from the Adobe API.My Hypothesis: This is a classic race condition. The request to start the conversion is arriving at Adobe's servers before the uploaded file from Step 2 is fully processed and available, even though the upload its

Hello,I am working on Microsoft ERP - Adobe Reader API Integration. I am struggling with passing MediaType in Request via programming.I have followed Adobe Reader API Documentation and passing MediaType as per given example. But I am getting error when Request is sent via programming. The same works when I send Request using PostMan extension in visual studio code.Snapshot 1 and 2 give information about Adobe Reader API Documentation.Snapshot 3 and 4 give information about programming to send request and error that I am getting.Snapshot 5 and 6 give information about sending request from PostMan and its response.Any help or suggestion is appreciated.Adobe Reader API Documentation  Request and Response from Visual Studio code programmingRequest and Response using Postman extension in Visual Studio Code.

Hi,We are using the PDF Service API to transform PDF files to word. The PDF files contain images, and these images show some issues regarding borders: PDF:Word:The embeded PDF is a png with a transparent background. The border of the image in the Word file is pixelated and not as sharp as in the pdf. Is this an issue that is immanent to Word or is there a possible solution?Another issue is present in this element:The Word file shows some inconsistent paddings and fonts:The used example files are attached. I greatly appreciate your help.   

today it is happening to us that the PDFs load and display but after 5-10 seconds the banner appears: This application domain (XXXXXX) is not authorized to use the provided PDF Embed API Client ID. and it stops viewing, we have not changed anything and yesterday it did not happen... does it happen to anyone else? do you know if they have changed something in the viewer? The code and the domain are correct and nothing has been touched in the programming. thanks

Hi, I am trying to extract all the text from a PDF.  I was able to use ExtractPDFJob.  The result is way more than I need.  It was a large file with coordinates, bounds etc when all I need is the text itself and ideally the page number.So something like{ [ {page: "0", text: "Now is the time to live to the fullest"}, {page "1", etc}]Is anything like this possible?  I could of course maybe parse what is given to me now but worried about size of file as this processing is in an AWS Lamba

I have a Logic App that monitors incoming emails.  Some have multiple PDF attachments that I want to merge and save to Dropbox.  I have it working with the Encodian API but I want to switch it over to the Adobe API.I then use the array as input for the Encodian API.  When I try this with the Adobe API, I get an error, "bad value for parameter 'files'; invalid type".  Doing some reasearch I read somewhere that I should change the fileName line to  "$content-type": "application/pdf" This still returns the same error.  Even though the files were already PDF's I thought maybe they still needed to be converted to Base64 so I tried that. The Append array action generates this result:  [ { "$content-type":"application/pdf", "fileContent":"SlZCRVJ..." }, { "$content-type":"application/pdf", "fileContent":"SlZCRVJ..." } ] The error again is: "bad value for parameter 'files'; invalid type".  the full

Hi!  I am trying to test out turning an OCR document into a searchable PDF.  This works fine when I use the online tool with the same PDF.  I am trying to get it to work using the PDF Services API.  The end result is I get an empty zip file.  I think I have used the sample code verbatim with the exception of replacing my keys plus an outside method passes in the file location instead of hard coding it to"resources/ocrInput.pdf".   It does not seem to matter if I use OCR params or not, the result is the same - an empty zip file. As a side note, I have tested another method that extracts text out of a PDF to test that and it works, I just can't seem to use the OCR job.   I mention that because it is not the file locations input or output that I can see.  Below is my code.  Any suggestions on where I can check or what I might be doing wrong.  Logging in the API itself?  Other suggestions?  Many thanks in advance!as

The DocumentService documentation indicates that we should be able to generate charts such as pie-charts with a dynamic number of categories. https://developer.adobe.com/document-services/docs/overview/document-generation-api/charts/#pie-chartHowever, this does not work, and only an empty chart gets rendered.

Hi Adobe Team, I am facing issues with the  PDF Services API  . We are using image controls and passing image urls in json with the word template to generated PDF document.  This use to work uptill now.  Today i see lot of errors on the pdf document generation . Error shows as : {'error': {'code': 'UNKNOWN_ERROR', 'message': 'Unknown error while processing Image Tag.; transactionId=XudCpUg3cZBzelaFtBgg7U3AAOy1ckRq', 'status': 400}, 'status': 'failed'} Please provide proper solution and also provide link to navigate to support team for raising this issue.  This issue is critical to us.  Please revert to us as soon as possible.      

It looks like the Document Cloud services was updated today (see status.adobe.com: https://status.adobe.com/products/503500/1440720) We are now receiving the following error in PowerAutomate when trying to execute the "Generate document from Word template" Action: { "error": { "code": "UNKNOWN_ERROR", "message": "Unknown error while processing Image Tag.; transactionId=46b6de81-ac29-4524-b3bf-bf002966f61b" } } No changes were made to the process or template.  Please advise on how to correct this as we have urgent processes leveraging this feature. Thank you.

I'm trying to get started with PDF Extract using info on the site here: https://developer.adobe.com/document-services/docs/overview/pdf-extract-api/quickstarts/python/ However many of the dependancies have yellow lines underneath and say they could not be resolved?I've followed the set up instructions step by step and not really sure what I'm doing wrong.  I've downloaded the sdk using "pip install pdfservices-sdk"  

We have multiple failures of document generation templates, using image merge tags.  They are failing using the alt-text method  Document Templates have not changed in at least 14 days for many of these templates Example errorUNKNOWN_ERROR: Unknown error while processing Image Tag.; transactionId=epuec5kq3HkxBLl4wkwaRWYyAHfp5uZP

I'm using the Acrobat Sign API to create an agreement package with signature fields placed under an anchorText. The number of signature fields changes based on the agreement package needs. It can be anywhere from 1 signer requested to 20 (each one below the previous field - so just one column). I'm using the offsetY to increment from the anchorText, so it adds with each signature field block (-20, -60,  -100, etc.). The issue is signature fields from #7 on stack on top of each other at the bottom of the page instead of continuing on to a new page (the image below shows signature field 5, then 6 then 7, and a line which indicates they are stacking on top of each other). I added a blank page to the transient document used but it's empty on the subsequent agreement.There is the "pages" property in the anchorTextInfo node but it's a string array so not sure how to apply. Or should the offsetY be reset? If so, what is the anchorText? Thank you.

 I am working with the Adobe PDF Services SDK for Python and have encountered compatibility issues when trying to follow your official “Getting Started” documentation and sample code provided in the PDFServicesSDK-PythonSamples repository.I successfully created the credentials file (pdfservices-api-credentials.json) and installed the latest SDK version using: nginxCopiarEditarpip install pdfservices-sdk  This installed version 4.1.1.However, the sample code appears to be designed for an older SDK structure. It references classes and modules that no longer exist in the latest version, such as:execution_contextextract_pdf_paramsstream_assetpdf_services_media_typeThese imports and objects are not found in version 4.1.1, and there is no clear migration path or updated equivalent sample script provided.I have thoroughly checked the Getting Started page  and confirmed that I am following the 5 recommended steps correctly. Despite that, there is no working example showing

Hello,I am trying to use the Adobe PDF Services SDK (Python) to extract text and tables from a PDF using the `pdfservices-api-credentials.json` file.I downloaded the sample code from your official repository (`PDFServicesSDK-PythonSamples`), but it appears to be based on an older SDK version. After upgrading to version 4.1.1, the original sample code no longer works because many classes have been renamed or removed (e.g., `execution_context`, `extract_pdf_params`, and `stream_asset` are missing).The installation of the SDK completed successfully, and the module appears correctly in my site-packages. However, the migration path for existing scripts is unclear due to structural changes in the SDK.Do you have an official updated example compatible with SDK version 4.1.1 that demonstrates how to extract text and tables using the JSON credentials file?Thank you in advance,Daniel Vial   

I am trying to install and use Adobe’s pdfservices-sdk Python package to extract structured data (like tables, text, and fields) from PDF utility bills and invoices.  The Installation succeeds, but the package is broken: after installing, there is no actual pdfservices_sdk code folder—just a metadata folder. The Python code for the SDK is missing. I am running on windows environment using this command  pip install pdfservices-sdk in my venv environment running python 3.11.9.  When I go to the site packages folder all I see is this folder pdfservices_sdk-4.1.1.dist-info.  

Hello Adobe Support Team,I am using Adobe's OCR API and SDK with Python to extract text from documents containing Punjabi language. I am facing these issues:The OCR output for Punjabi text is incomplete or inaccurate. Please confirm if Adobe OCR fully supports Punjabi and how to configure it for best results.The documents contain tables, but the OCR output does not preserve table layout or lines correctly.When using the OCR API with various input formats, I receive a 400 Bad Request error. The SDK also seems to lack support for some features I need.Please assist with these problems or provide guidance on recommended usage.Thank you. 

Hello, I'm currently encountering the following error when using your PDF service API429 Too Many Requests returnedIt seems that I am hitting the rate limit imposed on my account. Could you please provide more details about the current rate limits applicable to my usage?Additionally, I would like to know if it's possible to increase the rate limit, either temporarily or permanently, to better accommodate my use case. If so, could you please let me know the process or requirements to request such an increase?Thank you in advance for your assistance.Best regards,

Is there an API (PHP or otherwise) to convert a PDF to DOCX like this does ?https://acrobat.adobe.com/link/acrobat/pdf-to-wordI am open to paying for an API subscription.

I've set up a Power Automate flow to detect when an email from a specific inbox folder contains multiple PDF attachments, and merge them to a single PDF. However, the final merging step of the flow fails regardless of how I structure the array. I've included "compose" step to verify that the content bytes of the array in my test run are valid, and included conditional steps to ensure only PDF attachments are being passed to the array. I've attempted to structure the array a few different ways based on other posts around the web and on the Adobe site, but none of them seem to work. This is my most recent attempt, using modified steps from this article (as I'm using Outlook and not Sharepoint and would like to avoid an extra step of creating temporary Sharepoint files) Merging Documents Using Microsoft Power Automate | by Raymond Camden | Adobe Tech BlogI've double-checked that I'm switching to text mode in the Merge PDFs step and not using the default Key Mode, and I've tried

im going crazy and wasting a lo0t of time trying to get this embed app to work. even the demo with my credentials, don't work, I keep getting this "learn more" message.does anyone have a sample script that will just work with my credentials.? thanks

Our frontend application is built with Vue.js, and we're using Laravel as the API processor. The workflow involves vendors sharing engineering designs in PDF format. Currently, we use Adobe Acrobat Pro for Teams under a free trial license.The current process is as follows:A user downloads the PDF document, opens it in Adobe Acrobat, and shares it with other users. These users then access the shared document via the web version of Adobe Acrobat on Adobe Creative Cloud, where they can add comments or use freehand drawing tools. Finally, the original user downloads the updated document and uploads it to our web application.1. We would like to know if there is an existing API—or if one can be provided on request—that can retrieve a list of distinct commenters (in cases where there is more than one) along with the datetime of their most recent comment.2. Is it possible to upload a document to Adobe Creative Cloud and share it programmatically using an API? This would help streamline th

I'm trying to embed the pdf in sized container. I have observed the Download option is coming for Andriod but not for iOS. I have checked the Demo page and i can observe the Download option is not coming if i choose iPhone X device.