Questions

I'm using the rest API. I want to set a re-direct so once the user has sent a document for signing they go back to our web site. /api/rest/v6/agreements/[contractid]/views When I add the URL I get the error: INVALID_POSTSEND_REDIRECT_URL Specified post send redirect URL not in allowed list. How do I add the URL to the allowed list? The documentation says something about the URL must be part of the allow list for application redirects, configured by a CSR Admin, but I have no idea what that is or where to find it. Thanks.     

I inherented a project that is currently working, that currently uses the rest API to send envelopes out to be signed. As of right now, each step in the signature logic is sent to a single individual, so for each step, it generates a memberInfos block with that individual's email - this is all working.However, for one step, they would now like it to use a signing group. I can see that if you have multiple people that you want any one of to sign for a given step, you can create a participantSetsInfo block with multiple memberInfos assigned the same order, if you just have the emails of each participant. If necessary, I suppose I could do it that way, but if they already created a recipient group, as per https://helpx.adobe.com/sign/config/send-settings/recipient-groups.html - is there any way with the agreements endpoint to point the participantSetsInfo to such a group instead of having to provide it with the email of each group member? I don't see anything obvious in the documentation.

Hi guys,I'm intergrating Adobe Sign into my prod. But I got one case need to be help. Please help me to check it.After I upload the document and create agreement. I get the document_id and store at my DB.After signed, my webhook will be called. But the document_id in webhook is different from the last time when I have just created agreement. So I can not know which document need to update for that webhook call.Could you please help me with this case?Best regards

I am trying to create a webhook using a webhook enpoint(to enable OAuth 2.0 for webhook events). I am able to successfully create the webhook endpoint and retrieve its ID. I am supplying the same ID under the webhookEnpointInfo payload attribute, while I am also omitting the webhookUrlInfo attribute, as suposed. What I am getting as error code is INVALID_WEBHOOK_URL. I have tested to create a regular webhook using the same url and had no issues, thus I beleive the url is totally well formatted. Usingit to create the webhook endpoint is also processed correctly, I do not get any errors related to the url.Where could the issue be? I've tried different urls. I dont see the webhook url being hit so the validation must be failing internally. Ive tried to be true to the webhook endpoint guide to the best of my ability and tweaked different parts where I could be doing wrong.

Olá galera, Tudo bem?Tenho algumas duvidas quanto ao uso da API REST, principalmente no quesito de posicionar as assinaturas de cada um dos signatários, e adicionar campos editáveis para cada signatário preencher o seu, coisas que manualmente eu consigo fazer tranquilamente!Já li a documentação e algumas dicas em foruns, como o uso de formulários WEB, mas já testei e não funcionam.Eu sempre vou ter q subir meu PDF, e preciso o signatário 1 assine, que o signatário 2 assine e preencha seus campos e por fim o signatário 3 assine, mas notem que os signatários 1 e 3 não podem preencher os campos pertencentes ao signatário 2.Segue imagem de exemplo do que eu quero que seja feito na API.  Quem puder me ajudar, agradeço muito.

I'm trying to connect to Adobe sign via Make.com (an integration software) and I’m getting this error -{“message”:”The request failed due to failure of a previous request.”,”code”:”SC424”,”suberrors”:[{“message”:”[access_denied] Only account admins can approve account scopes”,”name”:”InvalidConfigurationError”}]}How would I resolve this?

I was told that Adobe Moderators have the ability to enable the 'Anchor Text' feature on my developer account/application if I post a request in the Adobe Community Form. We are looking to test this feature with our integration.Please tell me what is needed to facilitate this.Thank you!

Hi, we are currently trying to implement webhooks as part of flow to update approved quotations in our system. We've run into issues with the setting to allow 2-way ssl which does not appear to return any certificate in a typical location in our C# Backend Application. httprequest.connection.clientcertificate is not populated and there is nothing immediately obvious in the headers. We also tried not returning the same cert in our response and Adobe accepted our response rather than failing on initial creation.Is there a particular location this SSL cert should be present or anything I might be missing, such as an invalid pfx with no error?

Hi  I am getting this error when I try and connect to my adobe sign - my account says i have access to all the 'tools' and e-signing - do I need a different subscription for adobe esign seperately or what might the issue be? thanks in advance  {"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] Your product edition does not support account scopes","name":"InvalidConfigurationError"}]}  

I have a backend service that needs to communicate with Acrobat Sign API.  How can I get an access token using the client_credentials OAuth grant type? I've seen other posts on this forum.  But no one from Adobe seems to provide an answer.

When using the API to embed the document signing experience, is it possible to suppress the email invitation to the signer?

I am using the developer account and trying to sign the agreement but display the message like this: Please login as an authorized signer in order to view and sign this document.Note: I am preparing the agreement first using adobe sign view API and using EmbeddedCode sent the agreement from EmbeddedCode. The strange thing is that I can sign the agreement using a different browser and Incognito mode in chrome. Also verified for account-based settings.  Account > Account Settings > Security Settings.There is a check box for Signer Identity Verification to "Require signers in my account to log in to Adobe Sign before signing." is unchecked.Can anyone help me with getting this message?

Hello.I would like to know how to define formFieldGenerators in case I want to use absolute positioning of form fields (x, y and page number) instead of achored positioning (x offset, y offset and anchor string).In particular:1) If this option still supported in API v.6?2) What is generatorType (string) value I should use?3) How to include formFieldLocation object in my formFieldGenerator?

is it possible to cancel a document already signed in adobesign?

Getting this issue: We experienced problems with Adobe login. Please try again. from the last 2 days.For the testing purpose I added IP address range wrong accidentally but now I am unable to login and always getting the error like 'experienced problems with Adobe login'  

Can you create a direct URL link to launch a AdobeSign custom workflow? Users constantly get confused on hot to do this (expecially since it defaults to forms, not workflows). This interface is terribly inefficient. Any insights are appreciated!

Getting this issue: We experienced problems with Adobe login. Please try again. from last 2 days

When trying to use signurls rest apiSince I used the integrated key first, (for create agreements)I am logged in as an administrator user and a page asking me to log out appears. I want to be logged out in advance and see the signature page right away. Is there any way to solve this problem?

Thruogh Agreement View Api I have prepared an agreement, at the same time in the receients list I am able to see the names of receipents along with the emails.But when submit the agreement for signature, It is not showing me the receipents names and shows only email addresses of receipents. In Api I have  added the name of receipents in NameInfo model in ParticipantSecurityOption in participantSetsInfo  Please look the video of the same for the better understanding.

I have added the below text tag in pdf but it is not getting converted to the signature field after uploading to adobe sign through API.Sig_es_:signer1:signature

I'm attempting to test the functionality of the Adobe Sign Rest API V6, in the model it lists the FormFieldGenerator, and upon further research is a feature that was added in 2020. I have attempted several times to create a test document and using the FormFieldGenerator but the information appears to just be ignored. I found a forum post from April 21, 2023 of someone with the same issue, and he found out that the Anchor Text setting is disabled by default. Is there anyway this can be enabled so I can test this functionality, it is the remaining thing needing to be tested to convince the owner to switch from DocuSign. Currently using a free developer account for the testing purposes, so I'm unable to create a case. Below is the forum post for reference:https://community.adobe.com/t5/adobe-acrobat-sign-discussions/adding-form-field-signature-to-a-pdf-using-rest-api-v6/m-p/13742580

I added an agreement via the API with the state "DRAFT". This was successful and I can find it with the request: "GET /agreements/{agreementId}"However, when I search for it on the site it is not showing up.  Pasting the agreementId into the url gives the error"Invalid agreement ID"When I follow the same steps but with the state "AUTHORING" it does show up on the website under the tab in draft.

The new authentication method "Email OTP" for Adobe Sign is a great new feature. Whilst I understand that this feature is available under Enterprise license plans only, would it be not possible to have this enabled in the developer account as well? This would allow testing of the new features during the developement phase much like the other authentication methods that are already available in the developer account. 

We don't have this happen with every document, but there are instances where a sent document is signed, but Salesforce status is not being updated and the signed document is not sent to Salesforce and attached to the Agreement object.

Support Team,We are retrieving views from API POST /agreements/{agreementId}/viewsWe want to redirect user Post send. We have tried to set redirect url in PostsendOption but its giving error ofSpecified post send redirect URL not in allowed list -So where can we define the allowed list?we have developer account can we define it in any settings?Our redirect url will be like belowhttps:\\hostname\da2\Process\AdobeAcrobatSignDocument.aspxcan you help us with this being set?Promt Reply will be appreciated.Thanks alot,Sanjay Parmar