Ho sostiutito il computer. Ho installato la versione XI. Non riesco più a convertire i file in WORD e quando accedo al mio profilo mi da il seguente errrore: file non trovato (404) impossibile trovare il file a cui statetentando di accedere . Potrebb

Hi lucap,

In addition to what Anubha suggests, also try logging in directly to https://cloud.acrobat.com in a supported web browser (see System Requirements | Adobe Acrobat Pro and Online Services for a list of supported browsers).

Best,

Sara

Hi lucap8257744,

You might be signed into your acrobat.com account via Adobe Reader.

Please check for Reader updates from the Help menu to run the latest patch i.e. 11.0.10

Alternatively, try signing in via browser at "https://cloud.acrobat.com/exportpdf" using your Adobe ID credentials.

You might save your file to another folder with administrative privileges and then check.

Let me know how it goes.

Regards,

Anubha