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E
ethnobotanist
Participant
October 3, 2014
Question

I'm unable to download my Acrobat subscription

  • October 3, 2014
  • 1 reply
  • 409 views

download will not download

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    October 4, 2014

    Hi ethobotanist,

    I see that you purchased an Acrobat Standard subscription. What happens when you try to download it? Are you getting an error message?

    For starters, please make sure that you're logged in to your computer as an admin, and disable any anti-virus software. (Those two steps can resolve the bulk of download issues.)

    Please let us know how it goes.


    Best,
    Sara

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