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Participant
3月 11, 2015 1:57 午前 UTC
質問

I want my refund owed to me to be paid into my account, as i was advised it would be. this company is crooked. What do i need to do?

I want my refund owed to me to be paid into my account, as i was advised it would be. this company is crooked. What do i need to do?

    このトピックへの返信は締め切られました。

    返信数 3

    Inspiring
    3月 12, 2015 2:06 午前 UTC

    Hi kathrynm,

    I just checked your account; your refund had been stalled, but I've asked that it be moved along in the system. I'm sorry for the delay.

    Best,

    Sara

    翻訳
    pwillener
    Legend
    3月 11, 2015 5:57 午前 UTC

    [topic moved to Acrobat.com Services forum]

    翻訳
    CtDave
    Participating Frequently
    3月 11, 2015 3:52 午前 UTC

       Return, Cancel, Exchange 

    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

    An Adobe Staff Member wrote:
    "Did you purchase the Acrobat.com online service subscription from Apple or Adobe?  
    (a) Purchased from the Apple App Store via the Adobe Reader for iOS (mobile) app

    iTunes - Account & Billing - Apple Support
    http://www.apple.com/support/itunes/account/

    Manage your auto-renewing subscriptions - Apple Support  
    http://support.apple.com/en-us/HT202039 

    (b) Purchased directly from Adobe via the web browser interface (https://www.acrobat.com)  

    Contact Customer Care  
    https://helpx.adobe.com/contact.html?step=XEPF_membership-account-payment     


    Cancel your membership or subscription | Acrobat, Acrobat.com online services   
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html   

    If you need further assistance, please visit the Acrobat.com Services forum.    
    https://forums.adobe.com/community/acrobatdotcom    

    Be well...

    翻訳