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Participant
March 11, 2015
Question

I want my refund owed to me to be paid into my account, as i was advised it would be. this company is crooked. What do i need to do?

  • March 11, 2015
  • 3 replies
  • 308 views

I want my refund owed to me to be paid into my account, as i was advised it would be. this company is crooked. What do i need to do?

    This topic has been closed for replies.

    3 replies

    Inspiring
    March 12, 2015

    Hi kathrynm,

    I just checked your account; your refund had been stalled, but I've asked that it be moved along in the system. I'm sorry for the delay.

    Best,

    Sara

    pwillener
    Legend
    March 11, 2015

    [topic moved to Acrobat.com Services forum]

    CtDave
    Participating Frequently
    March 11, 2015

       Return, Cancel, Exchange 

    http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

    An Adobe Staff Member wrote:
    "Did you purchase the Acrobat.com online service subscription from Apple or Adobe?  
    (a) Purchased from the Apple App Store via the Adobe Reader for iOS (mobile) app

    iTunes - Account & Billing - Apple Support
    http://www.apple.com/support/itunes/account/

    Manage your auto-renewing subscriptions - Apple Support  
    http://support.apple.com/en-us/HT202039 

    (b) Purchased directly from Adobe via the web browser interface (https://www.acrobat.com)  

    Contact Customer Care  
    https://helpx.adobe.com/contact.html?step=XEPF_membership-account-payment     


    Cancel your membership or subscription | Acrobat, Acrobat.com online services   
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription-acrobat-online-services.html   

    If you need further assistance, please visit the Acrobat.com Services forum.    
    https://forums.adobe.com/community/acrobatdotcom    

    Be well...