Questions

Hello <removed by moderator because this is an individual community member> I accidentally licensed the same image twice. Can Support please remove the 2nd license and credit me back? Thank you in advance! teresa d. Acct: defaultd6nfacns7it6 Image # 169379635

How can I avoid a YouTube dispute when I am using music I downloaded and paid license from Adobe Stock?  Music in question is "Particle Emission"

Hola a todos buena tarde. Aquiri una licencia ampliada de uso de una obra  (archivo de vectores) de Adobe Stock para usar en un juego de mesa con fines comerciales, el cual aún está en fase de desarrollo. Durante el proceso me han surgido las siguientes inquietudes, agradezco quien me pueda orientar. ¿Puedo usar la obra y obras derivadas de ese archivo (ejemplo cambiando colores) dentro de un juego de mesa en elementos como caja, fichas, cartas, tableros, dados, manual de instrucciones, entre otros, con fines comerciales? Si puedo usar el archivo de esta manera, ¿Debo hacer alguna atribución a Adobe o al autor de la obra en el juego? En el documento Condiciones Adicionales de Adobe Stock se refieren a incluir la línea de crédito o atribución para el uso editorial para Contenidos de Stock designados como "solo para uso editorial". La obra que compré con Licencia Ampliada no indica que sea para uso editorial, pero prefiero estar seguro si para este uso del j

I bought this image, and have spent the last 2 days pulling my hair out to remove the supposedly checkered background. I spent $30+ on a month worth of Adobe Illustrator, because that was supposed to allow me to do it, but the layers will not separate.  Please help. Yellow sticky note isolated on transparent background. Template for your projects. Vector illustration. Stock Illustration | Adobe Stock

Just downloaded the vector version of ID. 231616004and the bakground is linked to an image that is missing so it's all pixelated.Jpg version is fine.

Hallo zusammen, unter Fotolia gab es die Möglichkeit, separat gekaufte Bilder in einer Rechnung zusammenzustellen.Bei Adobe Stock habe ich nichts dergleichen gefunden. Ist dies möglich? Soll heissen: Wir kaufen ein Credit-Paket. Davon wählen wir pro Kundenprojekt Bilder. Diese legen wir in die Projekt-Bibliothek. Und von dieser Übersicht würden wir gern eine Übersicht downloaden/ausdrucken, wie damals bei Fotolia möglich: Bibliothek-Name (Kundenprojekt), Datum des Downloads, Bilder-Nummern, Fotografen-Namen, Bild-Thumbnails, Credits, Summe der Credits. Es wäre toll, wenn wir diese Übersichten nicht manuell anlegen müssten, sondern „wie damals bei Fotolia“ automatisch erstellen könnten.Wir freuen uns über jede hilfreiche Antwort.Lieben Dank und einen schönen Tag!

Hello I been getting this erro message: "We're sorry, but a system error occurred. If you do not receive a payment confirmation email in the next few minutes, please try again or contact customer service." Can somone please help me ?

Hello, i just purchase a vector file (N° 278252787) but the only thing in this file is a square. what can i do ?Thank you for your help.

I'm going to make this quick and simple. I'm trying to purchase an extended version of a stock image.  I would like the window to pop-up so that I can make my purchase (standard or extended).  Instead #2 screenshot keeps popping up. See attachment. I DO NOT want to subscribe.  Please HELP.  Customer Service (Chat) is terrible. They can't help me. 

Hallo Adobe Mitglieder,habe ein Problem mit dem synchronisieren meines Fotolia Account.Kann mir da jemand weiter helfen?Bei synchronisieren kommt bei Login Name von Fotolia und ann müsste ich das Passwort eingeben!Habe mein Passwort eingeben das passt aber nicht - dann komme ich nicht mehr weiter.Das kann doch nicht sein! Bitte um Hilfe. Danke Mago 

Hi, I noticed that one of companies uses image without license to it.At the bottom of the page of http://gtvbus.plThe unlicensed image is: 

Hello!I was wondering if anyone could help me understand these questions below... I can't seem to find the answers anywhere on the forum.  I bought the license of a particular stock image (from adobe stock - https://stock.adobe.com) and added a character in it. In other words, the stock image is the background of the person in the photo.  If I wanted to sell this photo of this person using the stock image as a background. Is this possible? I really don't think it is, but I've been getting conflicting information from the "chat" agents. One chat agent stated that if I bought the EXTENDED version of the stock image, that I would be able to sell my image. Another one said that this is not possible. I've read and read and read all that I can read, and I think that the extended version of the stock image makes it possible to sell your image.  If this is true, how do I go about doing this? When I click on "buy" on a stock image, it doesn't le

Hi all,  I need your help for Adobe Stock. I bought a standard license and want to use the picture for the Social Media Channels of my company. We are a international company based in Germany and offices in Atlanta and Paris. So at the end we have a LinkedIn-Channel for each country - Germany, USA and France. Can I use the bought standard license picture for one posting for every country? Or do my colleagues in Paris have to buy there own license for that. The same applies to the website. I think that it's okay when I buy the standard license and can use the picture for every office / channel / website of my company without licensing it again.  Im really insecure here and the license terms wasn't that clear.  Thanks in advance for your help! 

I'm sure I'm missing something, but when I downloaded a non-animated lower third template from Stock, it gave me the option of downloading as a Jpg or vector. I licensed and downloaded it, and when I opened it in Photoshop, it was exactly what I thought. A Jpg image of the four lower third templates I chose. What I want is a template I can edit, and one with an actual transparency. What am I doing wrong?

Hi,I've recently upgraded from a Adobe Stock plan 10 pics / mo to a 40 pics / mo.Since that,  my account shows Credit  : 0 and if I want to get a picture, I've to buy some credits.So I pay for a plan that I can't use...Help will be appreciated !TIA Franck

HI! I bought the wrong item at adobe stock, but cant find any solution to my problem.

Hello, I have a problem with paying for Adobe Stock, because I had a trial (10 assets a month) I just used it for the free trial and I thought I had canceled the subscription, but 2 hours ago I've been charged through my credit card And I just found out that I've been charged for 2 months on unused stock photo subscriptions. I think I might have made a mistake in the cancellation process, so what should I do? Of course, the first step I have to cancel my subscription but I'll be charged an early cancellation fee which I am still studying and have no money for a purchase.😭 In this case, Would it be possible to get a refund for this(Sorry for my English) Thank You,STY P.

Hello all,I have a question about image licenses and rights. Specifically it is about this image here:https://stock.adobe.com/de/images/vector-of-a-businessman-holding-a-folder-with-documents-from-the-archive-managing-online-digital-database/246200304My first question: Can I edit the image as I wish? I would like to use the image for my business page, but I would like to make some changes before (move elements, change color etc.) Now I am not sure if this is possible with my standard license or if I need another license. I already found and looked at this page here https://stock.adobe.com/license-terms, but I can't figure it out.Thanks a lot and best regards

I found some images I would like to use as part of my youtube video. I have the regular creative licence plan annual subscription plan. If I were to use the image, is it free? If so, then the viewing of the youtube clip cannot be more than 500,000 views/ runs in order not to violate the license restrictions?

With Creative Cloud All Apps plan does it include a standard license to use adobe stock image for free ? What are the usage restrictions?

Licensed Vector File is raster image inside only and it's still different from the preview. I would like to return the license.Author: AK7studioArchive number: #410630080 -  Spotify Glass, Music Player, Audio Control Buttons, Buttons, DIY Project Music Control, Music Player, Digital File

Hello,  I accidentally created 2 adobe stock accounts (on 2 seperate emails) and realised today that I have been paying for both. One of them was a free trial that didn't notify me that the trial period had ended. I have been charged for the past 4 months for a service that I am already using on another account. When I tried to cancel, I was told I would need to pay a £95 cancellation fee. I do not have this kind of money in my account, and it will affect my ability to pay my rent. I already have an adobe stock accounts and do not need two. I am shocked that this money has been coming out of my account each month without being notified by adobe - a very unethical practice. Please get back to me ASAP. I desperately need this money back and to cancel my account. Kind regards,Lola 

Do I need to tag the author when using photos on Instagram and YouTube?

I'm subscribed to receive 10 free Adobe Stock images, but I entered the wrong email and couldn't verify my identity and access. How can I fix it?