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Participant
September 16, 2023
Question

All of my old folders deleted in Abode Express

Hello, I'm having issues with the new update of Adobe Express. I have signed into the new version today and all the files I made previously are gone. I checked my computer and they aren't there, and I signed in and checked the files and deleted section on the website, but they aren't there either. Is there any other way to recover my old files in this newly updated version of Abode Express?

Please advise ASAP.

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1 reply

Nancy OShea
Community Expert
Community Expert
September 16, 2023

Please ensure that your device & browser meet current system requirements. 

NOTE:  JavaScript must be enabled.  Disable script blockers and VPN.

https://helpx.adobe.com/express/system-requirements.html

 

 

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Nancy O'Shea— Product User & Community Expert