Questions

Hi, I'm a new contributor and submitted two images where the only difference is the background color. I want to delete one of them so the reviewers don't think I'm spamming them. Is there a way to delete artwork after submitting it but before it has been reviewed?

Hi. This morning i checked my account and i see 'available earnings' went up, for a decent amount, but i can't figure out where this amount came from. I checked activities, top sellers - nothing, Earnings shows i had big 'sale' (or whatever that is) but nothing more than that. Any ideas? 

Всім привіт, у мене така проблема. Я завантажую векторний файл AI і JPEG і створюю з них папку Zip. Потім я завантажую цей файл для перевірки, і він відхиляється з такої причини: векторний файл містить растрове/растрове зображення, а векторні файли не повинні містити растрові елементи. Файл попереднього перегляду JPEG мав занадто високий ступінь стиснення, що спричиняло проблеми з текстурами у файлі. Роздільна здатність файлу попереднього перегляду JPEG має бути принаймні 5000 X 3000 (15 мільйонів пікселів). Під час експорту векторного файлу у формат JPEG не використовувалося згладжування, тому виникли проблеми з лініями у файлі JPEG. Я не можу зрозуміти, в чому проблема, тому що я перевірив файл 100 разів і не знайшов у ньому жодних проблем, можливо, у когось така ж проблема   [Модератор переніс тему до відповідного форуму]

Hola,¿Me podrían ayudar con esta imagen ? Aunque me la han aceptado en otras plataformas, me la rechazan porque necesita una cesión de propiedad. La imagen esta montada sobre una fotografía realizada a una máscara de una tienda.Muchas gracias  de antemano.

I have contacted the team but have yet to hear anything back. Over 50 of my images have been mislabeled as generated with AI when in fact they are 3d illustrations of my own work. When can I expect this to be sorted out properly on my account?https://stock.adobe.com/images/fun-halloween-ghost-pattern-on-orange-background-8k-3d-design-illustration-render/520394009     [moderator corrected the link as per OPs follow-up post]

Hi everyone, I'm a reasonably new contributor on Adobe Stock uploading mostly AI-generated imagery. I was wondering, is imagery with recognizable real-world landmarks allowed to be uploaded to Adobe stock? For example, a realistic image of the Big Ben clock tower in London or the Eiffel Tower in Paris in various perspectives and lighting. I am mostly uploading imagery that is very safe for any stock agency, but I'm looking for new ideas and had this question for a while as I've seen such AI-generated content already on Adobe Stock, but felt hesitant to upload it myself. Please let me know if you've had any experience with such stock images or if you know if such AI-generated content is allowed on the platform. Thank you for your time!

I uploaded my designs to Adobe Stock, but I am afraid that my designs will take a long time. Will the review take a month?There are some people on YouTube who have problems with Adobe Stock saying that Adobe does not send money and that Adobe closes the account and that Adobe accepts any design, but I saw that the design may take a month to review.Is this true? I don't think so 

Hi everyone. When I click the link to my portfolio, it gives me an error with the warning: "We couldn't find any all results for. Try your search outside of portfolios". I currently have an all-applications plan; and thus, I think I should be able to publicly display my portfolio. Why do you think I cannot do it?

Can anyone explain if Adobe's policy on image verification has changed? The quality of my photos used to be many times worse and primitive, and they were accepted. Now I submit exclusive content - exotic animals, reportage photos from military operations, landscape photos from extreme travels - and those photos are rejected with a note: QUALITY ISSUES. Whereas the quality of my photos, in my opinion, has gotten much better.

After uploading photos, and submitting them, I cannot upload more photos unless I run CCleaner to flush everything from my system first. This is very irritating and time consuming. The messages all indicate that the subsequent uploads are fine, but when you return to the page , nothing has been submitted.  

I am having trouble trying to upload my photos, the platform just says that there is an error, but it does not specify what, so I am very confused about what I am doing wrong. Could someone help me to figure what i can do to upload my files correctly please? 

I see that in the last 2 days, my files have been downloaded a bit more compared to previous days. what can I do ?

You closed my account even though there was no irregularity in my account. If there is any irregular behavior, please prove it to me...   [Moderator corrected HTML formatting error and cured the topics. Do not select all topics]

I received a rejection for the attached images because they don't meet the 'quality' standard, but received the approval for others that look almost exactly the same. I accurately labeled them as generative AI, so I'm not sure what the issue is here or what I can do to get these approved. If I re-submit, will it flag my account for spam?

hi, so i posted 51 photos 19 days ago and they havent been review yet, i understend that it can take a month but does it normally actually take this long? I even have another account and it hasnt been review eather.Its someone having this problem? i just wanna keep sending pictures but i can't cause the limit its 51   [Moderator moved the thread to the correct forum] [Moderator changed the subject for clarity]

Hi everyone, hope you are having a lovely weekend.I have seen this question popup with everyones opinions on why you shouldn't have multiple accounts but I would like to know if it is authorised or against policy please.Thanks so much for your feedback All the best Holly

They said it was quality issues

{"error":{"code":401,"application_code":"INTERNAL_SERVER_ERROR","x_request_id":"cd69819c-76b3-4b9e-abc8-7548cd742db0"}}Any help would be appreciated thank you 

Is anyone else having trouble reviewing the files? I had material that was more than 2 months old until I deleted it and sent it to other people to see if it got back to normal.

i payout $251 on September 3th and on the 7th my account is validation issue without explaining my mistake.adobestuck is scam???poor service,,, please reply my email 

Bonjour,depuis ce week-end mon fichier : 611680478 est introuvable et n'apparait plus dans mon portfolio ? C'est embêtant car c'est un fichier d'actualité qui se téléchargeait bien. Avez-vous eu déjà ce genre de problème ?

Hi, Is this normal for photos to be stuck in review for over 16 days now? Videos that I uploaded a couple days after the photos got reviewed and accepted. Do I need to reupload my photos or is something else wrong? No AI content was uploaded

If a human is curating my photos, I'm definitely nearsighted, and if a robot or system is checking my photos, it's definitely an error, because I think there's nothing wrong with my photos. 

Hallo liebe stock community,ich habe immer wieder Vectorgrafiken die aufgrund von Qualitätsproblemen abgelehnt werden und komm nicht dahinter, was da nicht stimmt. Kann mir vielleicht jemand mit einem Rat oder Hinweis weiterhelfen? Ich bin relativ neu. Und dann wollte ich noch fragen ob es schlecht für das Ranking bzw. den Algorithmus ist, wenn viele der Bilder bzw. Grafiken abgelehnt werden? Vielen Dank im Vorfeld

Hi, I would like to receive more feedback on the rejection reasons of the following photos: File IDs: 640286418640279762640279677640279668 While the displayed reasons are "technical quality of images include exposure issues, soft focus, excessive filtering or artifacts/noise", the photos look fine to me. I'd like to learn more from you in detail the problems/issues of the rejected photos. Thank you! Anna