Questions

First, I'm not sure if it's a bug or feature question/problem.So, I’ve tried three browsers:Firefox, Edge, OperaAfter new each creation, the browsers all try to backload all of my other generations, which seems to use a lot of resources. I’ve tried restarting, clearing caches. It only started happening over the last few to six months or so. Before then, just restarting the browser would solve this “problem”.Thanks

trying to generate image with chatgpt 2 and keep getting “We can't display the generated image. You can edit and try again. “credits are used each time. images do not display in my generation history either.windows with chrome browser with pro account

When I click "Use current frame as first frame" nothing happens.

He comprado hace dos días un plan de FireFly Premium que me han cobrado y no lo tengo disponible. 

i have the credits it just doesnt let me generate a video idk why

Yesterday I hit my 250 credit limit using Firefly anf was prompted to buy more credits.Today even though my credit limit has reset it is asking me to buy more creidts still.The operation i am trying to do is only 20 creits, well within my available 250.

Look at the reference Prompt and Image generated, Gemini or gpt could’ve eaasily done this Job, You also waste Paid Credits

I’m new to Firefly so I expect a learning curve, but what I can’t get my head around or fix is Firefly giving me results nowhere near what I asked for.  For example, I told it to add moving film grain to a still image, which it did, but added a decorative frame and did a zoom in/out.   Next I told it to produce the same effect but no frame and no zoom.  It game me the image with no grain effect and tilted away from the camera at an angle.Is this simply a glitch or am making prompt mistakes?

I generated my video, but then clicked edit and the video won’t reappear. I click back to generate and it won’t appear there either. It seems to have disappeared, but my credits are still gone.

Hello, I'd like to register but I keep getting a card error. I've tried with four different cards and they all give the same error. There's nothing wrong with my cards. I can make purchases from other websites.

All I said was "the character should turn his back to the window."You see the result. I have nothing else to say.

Had a prompt with the settings attached. failed creation two times (didn't generate anything). still took the credits.

So as normal, I put my prompt and images into the generator, pick the settings sizes ect. and press enter. It seems like it’s loading as normal. And it starts to pop up with the image, and without moving my mouse or touching any buttons, it seems to be straight up deleting them, and I’m unsure why. It’s only been happening for me today, but it’s happened a few times, and when I’m making 4k images on Nano banana, it takes 60 credits and doesn’t give them back when it does this. It shows up for a very split second and then it’s gone. 

Придбав пакет Adobe Firefly Standard 15.05.2026 з моєї карти на користь Adobe списано 530,53 грн (11,99 USD) при роботі на вшому сайті зявляється повідомлення про придбання доступу !!!???

Lipsync advice needed. I have an image with a main character, I have the audio track of his voice. I am a bit confused as which option/process to use to create a video of my character saying the words. Bonus if the flame of the torch in the background is moving as well. Thanks for sharing your experience

I used firefly free servers for ai video generations but I see all my credits are finished. Please help me with this issue. This is just start of month and my all credits are showing almost finished and I have used none of them. This is bug with credits

Has anyone noticed longer generation times or inconsistent image quality in Adobe Firefly when creating more detailed prompts with complex backgrounds and lighting?I’ve been testing different prompt styles in Firefly and noticed that more detailed scenes sometimes take longer to generate or produce slightly inconsistent results. Curious if there are any recommended prompt structures or settings for better quality and consistency.

300 dpi needed

it won't generate and it's using my credits without producing any videos

When I select one of my images, I can't tell if what is displaying on the left-hand side of the screen is really what is associated with the image or just some previous settings that I used before. Also, when I select one of my images, it gets cropped in some weird way that I didn't ask for.

I want to send this to the printer but is png low res. Will this print on a prepress sharp?

Depuis ce matin, je n'arrive pas à générer une seule image, quel que soit le modèle utilisé et le prompt choisi. J'ai invariablement le message "Un problème est survenu. Veuillez réessayer ultérieurement." 

I used the Topaz Upscale for video. It ran the process, took the credits but didn't provide me with the end product. There is nothing new to download. The photo shows the original video I uploaded, and I place the box for the upscale to the right of it and there is nothing there. There is no upscaled video showing in the Generation History. I want the credits refunded. Project 

I cant do anything. It always says Cannot download. You said me to empty the storage. I did it . I have 22000 credits and cannot do anything. Please help me

HELP NEEDED! I can’t change the image quality from e.g. 1k to 2k. The message simply says “premium feature” and it is not allowing me to change it despite having 1.5k credits left. This is super annoying. We are paying you guys for a reason. Being stuck at work is very frustrating!