Questions

Can your amazing development team make it so that the "Aspect Ratio" selection is not reset when changing models.  It is beyond frustrating to get everything setup how you want it, and then desire to see how a different model will generate, only for the aspect ratio to be reset to the default of landscape instead of retaining the aspect ratio used on the previous generation.

Imagine to video does not let me upload an image what it shows me is text to video 

esta AI está realmente mal en muchos casos. necesita entrenamiento inmediato

Pague y cuando intente subir un video de 9 segundos de 19 megas no me dejo subir el video. No me funciono y me gasto mis creditos. quisiera la devolucion del dinero

Bonjour,Je dispose d'un abonement Adobe et utilise quotidiennement sur mon Mac (MacBook Pro de 2019 sous Sequoia) Photoshop, Illustrator et InDesign.Je viens de me rendre compte que certaines options de l'IA ne sont pas présentes ou indisponibles.Photoshop : l'option "Image de référence" à son icône dans Beta (pas dans Classic) mais elle est grisée et donc inutile.Illustrator : Je n'ai tout simlement pas la fenêtre "Firefly".InDesign : j'avoue être tellement dégouté de payer pour ne pas avoir les versions complètes que j'ai référé ne pas regarder.Une seule question : POURQUOI et comment solutionner cela ?Merci pour votre aide

All very good points, just to add, Adobe Firefly is still learning the English alphabet... what happened to the letter D and the number 9, number 9, number 9?

Kartika Rawat, Thank you for your response. I'll attach some screenshots of some previous things I did about a week ago. I noticed on Monday that my image generations are not turning out how they were a week ago. Here is the prompt I used a week ago + the result.  Cute Santa Claus and Mrs. Claus with rosy cheeks, muted red suit and brown boots, cartoon cozy watercolor, hand-painted, whimsical, muted warm colors, no harsh outlines, white background, delicate shading, storybook style.Here is what I am getting today with the exact same prompt. It's as if it is not handling simple prompts correctly; it's adding extra elements that it wasn't doing prior. I'll attach another screenshot using one of the good images from the first screenshot as a composition reference & a style reference. Now, these aren't too bad, but when I'm creating clipart, I do get inspiration from others. I don't feel comfortable using someone else's work as a composition reference; I want to cre

Subject: Urgent Refund Request – Adobe Creative Cloud / Firefly Subscription (Paid via Apple) Dear Adobe Support Team, My name is Bandar Al Ali, Owner – Advertising on Digital Platforms.I subscribed using the following email:-------------------------However, this email is not receiving incoming messages, so I am contacting you via my alternative email and phone: 📧 Email: -------------------------------------------📱 Phone:-------------------------------------- Payment Details:- Paid via Apple ID / App Store- Subscription: Adobe Creative Cloud / Firefly (AI-powered text-to-image generation) Issue:Despite multiple attempts, the Adobe Firefly service did not work as advertised. I was unable to generate a book cover image from text, which is the core functionality promoted for AI-based creativity. This problem caused significant delays in my business project. Request:I request **immediate repair of the service** or a **full refund of the payment** made through Apple. Please

Adobe has just upped my bill by double - without any notifcation. Grrrr.How can I go back to use 'Creative Cloud standard'?

Bonjour lorsque je lance firefly j'ai toujours un écran gris. Je ne comprends pas.Quelqu'un aurait une explication ? Merci

So,  I create an image using text. Then, after doing several I realize I wanted 16:9 so I do an edit on those images -- and use generative fill. Works fine.I can download the image, but can I continue to use that 16:9 image to add new items to it -- just as it was before I made it 16:9? I don't see where that image (the 16:9) is saved anywhere. And the Keep button is a mystery also.Thanks for your help.

Good day I've just purchased a standard package and generated around 4 or 5 videos that i did not like. But the i was advised that i dont have enough credits and i'm getting this notice as well.  " 400 bad request REQUEST HEADER or COOKIE TOO LARGE"

Miercoles y viernes lo escribe mal

error en la aplicación al querer volver a generar la imagen con correcciones de texto

Ich habe das o.a. Avbo von ihnen. Laut ihrer Werbung soll man bis zu 20 Videos pro Monat damit generieren können. Ich habe jetzt erst sechs generiert und werden nun schon aufgefordert upzugraden.Wie kann das sein ?

Ya había cargado una imagen de referencia y hecho videos con esta, ahora me marca que no puedo usarla sin más motivo de que no cumple las directrices. Es muy ambiguo a qué se refiere.

Hi All, I am a designer/photopgrapher. I also own a Victorian Water Pumping Station in the North of England. I have collected some vintage images of the engine room inside the building. What I would love to be able to do is create images in Ai (Firefly) using these old photographs, but adding workmen and other details (steam etc)Is this possible using Firfly?Back in the day I would have taken a photograph, scanned it in, then used Adobe Photoshop and created layers to blend in other images. But this was a long drawn out process. So I'm just wondering if Firefly can help to streamline this process. 

Hi everyone. Ready to test your creativity? This week’s challenge invites you to explore the power of a single color! Create an image using only shades and tones of one color, whether it’s cool blues, fiery reds, soft purples, or moody greys.    The prompt I used: A surreal forest made entirely with shades of purple from soft lavender mist to deep plum shadows. Trees, ground, and sky are all variations of purple, creating a dreamy, otherworldly atmosphere. Light and depth come from contrast, not color variation.   clicked Download to download the image to my computer.   What to Submit:  Your Images: Images of "Single Shade Showdown" Your Prompt: Share the text prompt you used for your creation. Submission Deadline:  Please submit your creations by Jul 27, 2025, 12:00 AM PT (GMT+7).    How to Participate  1/ Create Your Image:  Launch Adobe Firefly and select the Text to Image fe

Whenever I want writing it comes in chinese. This use to not be the case,.  The art work is very bad and I have used 300 credits and still no video I can use. I tried using my own image and it made the writing unreadable. I have tried many ai video and this is the worst.  What happen?I want my credits back.  

you ai does not generate the letter you tell it how can business rely on this when it can not even animate a logo without changing it all up I asked simple stuf and it failed 

Bonjour, je n'arrive pas à générer d'image malgré un abonnement et un compte créditeur. Cela fait plusieurs fois que j'ai ce message. Avez-vous rencontrer ce problème plusieurs jours de suite ? merci

I used to be able to generate AI videos from a source image. Now I can only upload a video as a source. What has happened here? The tool is still called image-to-video even though you can't upload an image.

big issue with application most videos AI  on firefly prompts doesn’t work or follow on screen instructions producing the wrong videos and images, I’m not able to use most I’ve deleted more the 15  videos including many images im not able to use the app please refund the money on this month firefly video maker cancel subscription $9.95 i will no longer use it I have a Canva account it makes superior unlimited videos it doesn’t make sense to keep subscription on the firefly video maker

For "create a logo for Preston Page Fashion Photography that includes a Nikon camera", after three tries, none of the images had the correct spelling for even one of Preston, Page, fashion or photography".  The renderings also included photo realistic images that where not requested and very inappropriate.  So, for this and other tests, I've not ben able to make use of anything from FireFly.  1) Ciurrent version of FireFly online2) Apple Macbook Air 15 M4, MacOs Sequoia 15.6.13) See above for the generation request4) Expected a graphic logo with Preston, Page, Fashion and Photography spelled the same as the generation specification.

Dear Adobe Firefly Team,I’ve experienced low success rates with the generative fill feature, using 89 of my 125 credits without achieving desired results. This process can be frustrating and costly. I suggest charging credits only for generations that users decide to keep, which could also aid in improving your model based on successful generations.Thank you for considering this feedback.