Questions

Adobe Fonts are not syncing with the Creative Cloud desktop app or other applications.Issue details:I added several fonts (such as Komu New) via the fonts.adobe.com website, where they are listed as successfully added to my account. However, in the Creative Cloud desktop app (under the "Added fonts" section), the list appears completely empty, and the fonts are unavailable in Premiere Pro and other programs.Troubleshooting steps already taken:Account verification: Confirmed that the account logged into the web browser is exactly the same as the one logged into the Creative Cloud desktop app.Process restart: Restarted the Creative Cloud desktop app (Ctrl + Alt + R) and restarted Adobe services via Task Manager.Service settings: Disabled and re-enabled the Adobe Fonts option within Creative Cloud Preferences.Local cache cleanup: Closed processes and deleted temporary files from the following paths: `%localappdata%\Adobe\CoreSync` and `%localappdata%\Adobe\AdobeDesktopExtra`.Program panel

Hi,We are trying to use Urbane on our website. We are moving from a self-hosted solution to using Adobe Fonts (typekit).When we use the Adobe Fonts version of Urbane in our staging environment, the font does not display correctly.Lowercase letters u, v, w, x, and y are 1px shorter than other lowercase letters when displayed at 16px. The tittle of the “i” is nearly touching the stem, making it look like a lowercase L. The example below demonstrates how it almost makes the letters look like they’re in camelcase:I have contacted Adobe support who say the only solution is to use another font! But that isn’t a solution when the brand font is Urbane. Does anyone have any ideas how to resolve?Thanks,Duncan

Hello people of the world!Just as the title says, all of my installed Adobe Fonts are gone, poof! I opened Illustrator, told I needed to log-in (last use was on Aug 30) so I did, opened my AI project file and was greeted with a Missing Fonts pop-up. I also opened PS to check, also gone. I checked CC and there were no fonts!So I looked it up on the internet and showed that it might be a sync problem. I did the CC preference, torn off font sync, log off and in, restarted my desktop, etc etc. I only got 2 fonts back! Crazy! Will this problem fix automatically on its own or should I just cope and re-install the fonts if I could still remember the names? Any input is welcome :DThanks!

Freight Sans on adobe font site does not sit in the text box (indesign) the same way the Pro version does. It sits lower within the box, while the Pro version aligns with the top of the box. I have work with Pro version that now when font replaced need to be manually fixed. Problem because coworkers still have Pro version and we all work on same files. Any suggestions?

In the monospace typefaces I have, except for Courier, the ones I've tested seem to have an x-height taller than the surrounding characters at the same point size.Georgia and MenloI guess I just don't want to use Courier because it is so overused. A zero with a line through it would be nice as well, but no big deal.Suggestions?Thanks.

Look, there are much more important things going on in the world but this whole practice of Adobe Fonts euphemistically “retiring” entire libraries of fonts is absolutely ridiculous. This practice destroys whatever implied reliability this service may have had. The Font Bureau library specifically added a ton of value and removing it severely undermines this. I totally get that relationships and contracts with third parties can change, but Adobe should not make the customers suffer for their inability to support the platforms they create. I don't know what the answer is here, but I know the current arrangement ain’t it.

It’s twice Arial Standard, but the second one looks like Narrow. Is it a typo mistake or another license, not the real Arial Narrow license? When I click on get for web, Narrow is shown at the second Standard. I need to know due to Corporate Design change. Thank you a a lot.

Hello Adobe Support Team,I would like to report a reproducible bug in Adobe Acrobat Reader for Windows.The problem occurs specifically when using:Fill & Sign → Add TextProblemWhen I enter text using a Cyrillic keyboard layout (Ukrainian or Russian), the text becomes completely invisible.The text is actually entered and remains present in the document — it can be selected and copied successfully — but it is not rendered visibly on the screen.There is a very specific and reproducible behavior:Open any PDF. Select Fill & Sign → Add Text. Start typing in English — the text is visible. Switch the Windows keyboard layout to Ukrainian or Russian. Type Cyrillic characters. The Cyrillic text becomes invisible. After this happens, even the previously visible English text becomes invisible. Copying the invisible text with Ctrl+C and pasting it into Notepad or Word works correctly, proving that the text itself is present and correctly encoded.The same problem occurs if Acrobat is started w

Hello. I am on a Windows 10 PC that has the latest update, and I have the most updated version of InDesign, Photoshop, Illustrator and Creative Cloud. This is an issue that has been happening to me for around two years, and I'm finally just getting sick of it. Every time I restart my computer, Adobe products are no longer able to recognize Adobe fonts. I know I'm logged into Adobe, because 1) I'm able to open the program in the first place and 2) I have Creative Cloud set to open upon restart, and it shows me as logged in. But when I open an InDesign document (or Illustrator/Photoshop file, but I work mainly in InDesign), it will tell me that any Adobe fonts are missing. If I look in my Adobe Fonts, the font in question will ALWAYS be marked as activated. The only solution is to deactivate every Adobe font in the document and then reactivate it and wait, a process which can take anywhere from 5-15 minutes. I should not have to spend 15 minutes every day making fonts work. It'

Adobe Fonts are unable to integrate to my Webflow project, after creating 3 different APIs and waiting more than 12 hours it has been completely unsuccessful and the CDNs haven't been updated for me to work on this website. After reaching customer service I had the not pleasant fortune to chat with three Adobe Customer Support agents who didn't have a single idea of what an API was, nor cared to read that I already tried many things I found in the Adobe troubleshooting guides. My last resort was clearly CS. They kept on switching me from one agent to the other, the second agent kept on sending me dead links and even urls with several Typos (He didn't even knew the right Adobe Fonts URL) and finally he ended the conversation telling me to go check on the APIs website.good job mate! I got pissed off and asked the next one how can I report this,at least he understands..The only thing I could get from three agents whose english is not ideal and who work in a rude manner is t

Freights Sans Compressed is showing up with two different naming structures, splitting the font into two separate versions. For example I have Freight Sans Compressed Medium and FreightSansCmpPro Regular. This is causing issues sending files to clients where their fonts won’t synch correctly because their naming structure is consistent. I’ve tried uninstalling, reinstalling, restarting, new files, clear the adobe fonts cache, making sure I have no other version installed, pretty much everything you could think of.I finally got it to be consistent (for the minute, it has changed back on reopeing the doc) in my current illustrator document, but it’s still messed up in Indesign. The other problem is that FreightSansCmpPro version’s tabular lining actually works, but the Freight Sans Compressed versions tabular lining does nothing. The default oldstyle lining looks awful and I’m having to manually adjust number by number. This is causing such a headache for me and my client, making my team

I am having an issue with the font Grappa Variable not showing up as available in my iPad Illustrator app. I’ve synced it to my Adobe CC account and it shows up in the iPad Photoshop app just fine. Other variable fonts from Adobe CC have synced just fine to my Illustrator app on iPad. I have a 6 generation iPad Pro, and I’m using the latest version of the iPad Illustrator app. I’ve tried removing and re-syncing the font to my account, quitting the Illustrator app, logging out and back in, and restarting my iPad, but nothing has worked to make Grappa Variable show up in Illustrator. Is there anything I can do to make it work?

I need help locating the name of this font.  Does anyone here know its name?  Thanks

I’m resurrecting an old book for reprint from files created in 2000. It included a few Type 1 fonts, which I’ve had to upgrade (creating minor text reflow issues, but generally not bad). But one font, DIN 30640 Std Neutzeit Grotesk Bold Cond.otf seems fine on screen, but renders in a PDF/X-1a:2001 rather fat. Not obviously “faux bold” but just thicker than it should be, and thicker than its screen appearance. Say 15%.The former font this new DIN is replacing is “DIN Condensed Bold.ttf” (©1981, 2002). When I found out about the font issue, I acquired the new DIN font, and chose to disable the old one via Font Book. I see that the macOS placed it in this directory: [drive]>System>Library>Fonts>Supplemental.The new font was installed by Font Book into: [drive]>User>[username]>Library>Fonts.(I’ve never quite understood font & system file locations under OSX, though I get the idea of unix-based user-specific directories.)The old font is not available in Font Book

I am using some Adobe fonts in a site. They show up perfectly fine in Chrome and Firefox. They do not show in any version of Safari. I'm using  @1552174 in the CSS for the fonts. This is the CSS I'm using on an h2:.date h2 { font-family: 'korolev', sans-serif; font-weight: 500; letter-spacing: 0.1em; font-size: 650%; margin: 0; line-height: 0.8em; font-style: normal; } Is there a trick to getting Adobe web fonts to work in Safari?

I’ve uploaded to my Adobe fonts some 3rd party fonts that we have purchased the rights to. How do I use these fonts in my Adobe apps? 

We just found 14 fonts for Helvetica Neue LT Pro on Adobe Fonts. Compared with the font list provided by Monotype, total 50 fonts, there are still many fonts not available on Adobe Fonts. We would like to know when these fonts will be ready on Adobe Fonts.

I have a business account with multiple users. When one user activates a font, is there a way to activate that font for all other users on my business account?We use a combination of Adobe and non-Adobe apps. We have frequent issues where non-Adobe apps don’t have the fonts and get converted to paths. Ideally, there would be an option that when one user activates a font, it becomes active for all users and is made available in non-Adobe apps. Is this possible?

Example of the white line down the right hand side of the capital HWe’re using the web font “anth”. We’ve noticed that on 2K screens, certain letter shapes render with an undesireable white line through the side of it. (As seen in the example)On 4K screens this line isn’t there. Any idea why - and crucially, any idea how to fix it, either short term for us, or how I properly announce it as a bug for Adobe to look into? 

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Hello,  I’ve tried a few font identification sites but can’t seem to figure out the font used in this logo. Any help identifying it would be great.  I’m sure I’ve used it before.  Thank you! 

my download font has an asterisk after the name, what does that meaning.

We’re a packaging design agency and frequently use Adobe Fonts in our work. When sending out files to the client we make sure to send them flattened (or, if the client has to edit the file later on, ask them to purchase their own font license / adobe subscription). Sometimes we are ask to create packshots as well and the client usually uses these packshots on their webseite or on print ads.Today our client received an email from Monotype about license violations. Monotype referenced one of the packshots we did and (correctly) recognized Monotype fonts on it – each of these we got on Adobe Fonts. And to my knowledge, there is no license violation, correct? Because our client only got a png of a packshot and flattened Illustrator files. And the client themselves is not working with the font, other than printing the non-editable, flattened Illustrator file.