Questions

I'm getting glitches when scrubbing through videos and exporting them. These videos are screen recordings on my Macbook Pro. Examples: Here a glitch appears behind Hillary's headOriginal, No Glitch:       Exported Glitch:               The Same Glitch When Previewing/Scrubbing:            Another glitch I see is a green flash            This green flash appears whether previewing or after exported. How do I get rid of these glitches?   

account management system error code 212 is stopping me playing some games. Anyone any ideas? thank you 

I work on two different computers so I'm not exactly sure when this started but I'm on the latest AE and ME versions.  When working on an old iMac with 8gb RAM, i5, and no graphics card, it renders my 20 sec AE edits in 4-5 minutes.  But when I switch to my Macbook with 16gb RAM, Radeon Pro 460 4GB, 2.9GHz i7 it takes 60-90 mins to render!  It used to render in 2-3 minutes before but not sure how many versions ago.   Nothing has changed in the AE compositions except color changes.  The compositions are max 20 sec long, with time remapped footage, some text, and color grade.  It has never had trouble rendering these projects.   The export settings are exactly the same.  Not sure how else to find the root cause so would appreciate help with that.

Mon film de 4 minutes ne s'encode pas.J'ai un message d'erreur échec de codage car durée source nulle.Je ne comprends pas hier cela marchait parfaitement. Merci de vos réponsesVirginie 

Mon film créé sur adobe n'est aps encodé entièrement par media encoder.Une idéemerci

Seeing several have issues with the latest update that Media Encoder 14.0 will not launch. I solved it by removing the plugin that stops the program from starting and running. Then take a movie startup and find which plugin is the last one before closing the program. Search the plugin name online. Download the uninstall program if it is not on your PC / Mac. My problem was Melt Core plugin.

Hi, I've been having trouble since Version 14.0 with Media Encoder crashing when I export videos from Premier Pro. It will export about 60-70% before it stops and then shortly therafter system crash. Further, when it does not crash the exported video glitches as in the speed of the video. So a person would look like they are blinking over and over or their hands are shaking etc.  Please help!

Hello guys, We are trying to convert a 90 minute MXF file into a DCP file. But after about 1 hour of rendering its randomly stops without any warning or error. We are using an Mac Pro and are converting to an usb-3 connected external harddrive.  Any ideas about this? What could cause this? Would love to hear any thoughts. Regards,Marten

When loading Media Encoder crashes every time or whenever Premiere is exporting a project " loading ImporterQuickTime bundle." This issue started to happen since the upgrade and is not acceptable. Please help me. 

Hi All, I have a 1 minute AE video that is 4k (3840x2160) and 59.94 (fps).. it has slight animation as well as imported transition effects. I'd like to export the full video from Adobe Media Encoder (version.14.03) in its best quality possible. The project file is orginally from AE (version 17.0.5) ..but everytime I export the video, the final video quality is not as sharp as a 4k video should look.  Is it possible my media encoder export settings are off? Any help with a clear looking HD project would be very appreciated and needed! Looking forward to any help you can provide. Thank you. - Leon

Hi,  When i try to export my After Effects composition in H.265 via AME, it shows me an error. It shows it always at the same time and when i preview my video on after effects it also crashes around those frames. Écriture avec l’exportateur : HEVC (H.265)Écriture dans le fichier : \\?\F:\Tramp\Splashdiving\Splash.mp4Type du fichier d’écriture : HEVCAutour du code temporel : 00:00:25:03 - 00:00:26:10Rendu au niveau du décalage : 25,120 sComposant : HEVC (H.265) de type ExportateurSélecteur : 9Code d’erreur : -1609629695 That's what AME shows me when the error happens Thank you

When I export a simple composition from Adobe After Effects into Media Encoder, it generates a .mp4 file, but the video file is blank. The composition is a 5-second video with a 3-letter word to which I've applied stroke animation to make it look like I'm writing each letter out.Thanks for any help. 

Just updated program started but not luanch and quited. How is that happen ?

Adobe Media Encoder doesn’t seem to be trying very hard. I don’t understand why. Here is my setup.Hardware: New Desktop Mac Pro (2019), 12 cores, 384 GB RAM, 4 TB internal SSD, AMD Radeon Pro Vega II DuoOS: Catalina 10.15.5Software: Premiere Pro 14.3, Adobe Media Encoder 14.3. Adobe is allowed to use 330 GB RAMEverything is up to date. I created a PP project with a 2-hour timeline, no transitions or effects. Output queued with these settings: Vimeo 1080p preset, hardware encoding, Profile: High, Level 4.2, 1 pass VBR, 16 Mbps During AME encoding I used Activity Monitor to check out what was running.CPU usage 18%GPU usage 13%RAM used 30 GBDisk: 15 MB/sec written It takes 18 minutes to encode a 2-hour timeline but it is hardly using the CPU and GPU and it has tons of unused RAM if it wants more. Why isn’t it using all the computing power available? No other apps are running on the computer. I also tried saving the PP project, closing PP, and then opening the project i

Adobe Encoder Program is not working due to a crash.It doesn't turn on at all.

Is it possible to make media encoder automatically send the rendered files to the right recipient? It happens to often that I have to wait until 3 am to go to bed, just to send the files.

When I open a QuickTime file rendered from After Effects, I get the following error: "The document could not be opened. The file isn't comptabible with QuickTime Player."(that isn't the real issue, as I've had success encoding this file with Media Encoder) However, now when I open the QuickTime file (that I rendered in After Effects) in Media Endcoder and encode I get a blank / black QuickTime file. What gives? I'm creating animated videos with no sound and can provide more specifics as needed. 

Adobe can start Media Encoder for IOS and Android devices. It will be a instant popular in the mobile platform. Mainly, it will be helpful for the IOS users to convert files and stuffs coming form Android and Windows 10 devices cuz I feel IOS and MAC are not universal compatible with a wide range of apps and extensions. Conversions of Media will be easy then. Please look to my post ADOBE Technical Team! 😊

Hi there. I'm running Premiere Pro 2020 and Media Encoder on a Mac running OS Catalina 10.15.5   I upgraded both Premiere Pro and Media Encoder earlier this week as ME was not launching. I also updated to latest OS. Now when I export from Premiere, Media Encoder launches but doesn't do anything.    Am currently exporting manually from Premiere so working at a snails pace here. Has anyone experienced same and come up with any fixes?   Thanks in advance.   Killian   Title edited by Mod

Hi, I try to transcode ProRes 4444 8K HDR10 to h265 - but after select high10 Hardware acceleration switch to Software. What GPU needed for HW transcode o High10?my HW:Asus X99-E WSi7-695096Gb RAM1GPU 1080Ti2GPU 1080Ti10GbeAlso i have 3GPU - 1080Ti but not imstalled

So how is there not an Auto Shut Down feature for Adobe Media Encoder yet? We're on the 2017 version and still nothing?I don't want to leave my laptop on all night. Can we please get a Auto Shutdown option so that it forces the computer to shutdown after all the projects are finished encoding.And also a startup log to show that everything went successful the next time we boot up.

Hello, I am working on a project in After Effects for my sister and I need Media Encoder to send it from my laptop to my phone in a small file size but Adobe Media Encoder 2020 will not open! I have tried restarting my computer, uninstalling and reinstalling Media Encoder directly from Creative Cloud Desktop and it will not open and she wants it by the end of today. Please help me. 

I have 40 clips. All of them are the same codec, bitrate, etc. I want to stitch them all together - but I don't want to recompress / re-encode. Is there a way to do that? It's a super long video so the render is taking forever. Ideas? 

Hello friends, I would like to know if I can restart the computer with a rendering in the middle?Thank you waiting for a reply.